Common use of Depot Repair/Return-to-Base Services Clause in Contracts

Depot Repair/Return-to-Base Services. If the Rapiscan Sale Document includes reference to a Depot Repair Service Plan or a Return-to-Base Service Plan, then Rapiscan shall provide the following Services to Buyer: (a) Telephone Support and (b) Depot Return Repairs. “Depot Return Repairs” consists of remedial maintenance performed at a Rapiscan-authorized service facility to repair Equipment and shall include the furnishing of necessary replacement Parts except for Consumable Parts. If, during Telephone Support, Rapiscan determines that an item of Equipment covered by a Depot Repair Service Plan or a Return-to-Base Service Plan requires repair, Rapiscan shall issue RMA documentation to Buyer and Buyer shall then take the following actions:

Depot Repair/Return-to-Base Services. If the Rapiscan Sale Document includes reference to a Depot Repair Service Plan or a Return-to-Base Service Plan, then Rapiscan shall provide the following Services to Buyer: (a) Telephone Support and (b) Depot Return Repairs. “Depot Return Repairs” consists of remedial maintenance performed at a Rapiscan-Rapiscan- authorized service facility to repair Equipment and shall include the furnishing of necessary replacement Parts except for Consumable Parts. If, during Telephone Support, Rapiscan determines that an item of Equipment covered by a Depot Repair Service Plan or a Return-to-Base Service Plan requires repair, Rapiscan shall issue RMA documentation to Buyer and Buyer shall then take the following actions: