Common use of DIR Responsibilities Clause in Contracts

DIR Responsibilities. DIR provides overall leadership and coordination for governance. In this role, DIR’s additional responsibilities include: • Facilitate governance committee meetings and activities, including providing organizational, logistical and communication support to all committees • Facilitate the issue management process, including developing an issue-tracking system giving all Customers visibility into all issues • Triage issues, attempt immediate resolution if possible, and route unresolved enterprise issues to appropriate governance committees for resolution • Interpret the Agreement from the State’s perspective • Manage financial interactions, processes, and relationships with Service Providers • Manage communications • Coordinate ongoing training related to Agreement changes, process changes, and New Services • Perform Agreement management and compliance functions including development and execution of Agreement amendments

DIR Responsibilities. DIR provides overall leadership and coordination for governance. In this role, DIR’s additional responsibilities include: • Facilitate governance committee meetings and activities, including providing organizational, logistical and communication support to all committees • Facilitate the issue management process, including developing an issue-tracking system giving all DIR Customers visibility into all issues • Triage issues, attempt immediate resolution if possible, and route unresolved enterprise issues to appropriate governance committees for resolution • Interpret the Agreement from the State’s perspective • Manage financial interactions, processes, and relationships with DCS Service Providers • Manage communications • Coordinate ongoing training related to Agreement changes, process changes, and New Services • Perform Agreement management and compliance functions including development and execution of Agreement amendments