Directory Assistance Service Charge. (1) CenturyLink will charge Customer a Directory Assistance Service Charge for assistance in determining telephone numbers or names: (a) in the same local calling area in which Customer receives local exchange service (Local Directory Assistance); (b) in locations outside the local calling area but within Customer's Home Numbering Plan Area (HNPA) (Long Distance Directory Assistance); or (c) in locations outside Customer's HNPA (National Directory Assistance). (2) CenturyLink will charge Customer a Directory Assistance Service Charge per call even if Customer requests telephone numbers or names that are not published or otherwise not found by the operator or automated directory assistance system, or if the call is not completed by the automated directory assistance system (i.e., busy, no answer, customer does not invoke directory assistance call completion or directory assistance call completion is not available).
Appears in 2 contracts
Samples: Local Terms of Service, Local Terms of Service
Directory Assistance Service Charge. (1) A. CenturyLink will charge Customer a Directory Assistance Service Charge for when Customer requests assistance in determining telephone numbers or namesnames for locations:
(a) 1. in the same local calling area in which Customer receives local exchange service (Local Directory Assistancelocal directory assistance);,
(b) in locations 2. outside the local calling area but within Customer's Home Numbering Plan Area (HNPA) (Long Distance Directory Assistancelong distance directory assistance); or, and
(c) in locations 3. outside Customer's HNPA (National Directory Assistancenational directory assistance).
(2) B. CenturyLink will charge Customer a Directory Assistance Service Charge per call even if Customer requests telephone numbers or names that are not published or otherwise not found by the operator or automated directory assistance system, or if the call is not completed by the automated directory assistance system (i.e., busy, no answer, customer Customer does not invoke directory assistance call completion or directory assistance call completion is not available).
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
Directory Assistance Service Charge. (1) CenturyLink will charge Customer a Directory Assistance Service Charge for assistance in determining telephone numbers or names:
: (a) in the same local calling area in which Customer receives local exchange service (Local Directory Assistance);
; (b) in locations outside the local calling area but within Customer's Home Numbering Plan Area (HNPA) (Long Distance Directory Assistance); or
or (c) in locations outside Customer's HNPA (National Directory Assistance).
. (2) CenturyLink will charge Customer a Directory Assistance Service Charge per call even if Customer requests telephone numbers or names that are not published or otherwise not found by the operator or automated directory assistance system, or if the call is not completed by the automated directory assistance system (i.e., busy, no answer, customer does not invoke directory assistance call completion or directory assistance call completion is not available).. E.
Appears in 1 contract
Samples: Local Terms of Service