Disputes or Complaints. Please contact Stream promptly if you have specific comments, questions, complaints or billing questions using the contact information set forth in Section 1. In the event that the Customer Service Department of Stream cannot properly assist you or you are not satisfied that the issue at hand has not been resolved, you may also contact the PUCT and/or refer to the Your Rights as a Customer pamphlet for additional information.
Appears in 2 contracts
Samples: Terms of Service Agreement, Terms of Service Agreement
Disputes or Complaints. Please contact Stream promptly if you have specific comments, questions, complaints or billing questions using the contact information set forth in Section 1. In the event that the Customer Service Department of Stream cannot properly assist you or you are not satisfied that the issue at hand has not been resolved, you may also contact the PUCT and/or refer to the Your Rights as a Customer pamphlet for additional information. During this time, you will not be required to pay the disputed portion of your xxxx.
Appears in 2 contracts
Samples: Terms of Service Agreement, Terms of Service Agreement