Common use of Documentation, Information Clause in Contracts

Documentation, Information. a.) The duty for the safekeeping of the default and proof documents amounts 15 years (VDA volume 1 "proof guidance"). By request, the supplier has to grant the examination into these documents to the customer. Paragraph 1.4 is valid. b.) If arrangements (e.g., about quality features, appointments, delivery volume, etc.) cannot be kept, the supplier is obliged to inform the customer immediately about that. In order to find a fast solution the supplier is obliged to the disclosure of the data and facts. c.) If the supplier notices an increase of the difference of the actual to the target state of the products (quality deterioration), he will immediately inform the customer about that and about planned remedial measures. d.) Before changing a manufacturing method, materials or sub-suppliers for the products, a dislocation of manufacturing locations, changes of procedure or facilities to the examination of the products or of other quality assurance measures the supplier will inform the customer on time so that this can check whether these changes can disadvantageously affect. e.) For customized advance materials and performance only admitted sub-suppliers may be considered with the procurement. For the change of such sub-suppliers an approval is to be solicited by the customer. f.) All changes in the product and relevant to the product in the process chain, are to be documented in a product curriculum vitae and have to be treated according to VDA volume 2 “security of the quality of deliveries“. The life cycle of products is to be shown to the customer by request. g.) In the following cases, the supplier commits to inform MSG in written form: - A customer complains about the supplier´s management system - A certificate of the supplier is withdrawn - Special customer status (new business on hold for example)