Common use of Downtime Periods Clause in Contracts

Downtime Periods. In the event Client experiences Downtime, Client shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible to receive one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.

Appears in 5 contracts

Samples: Service Level Agreement (Sla), License Agreement, Service Level Agreement

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Downtime Periods. In the event Client experiences Downtime, Client shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible to receive one one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.

Appears in 5 contracts

Samples: License Agreement, Service Level Agreement, Master Saas Agreement

Downtime Periods. In the event Client Customer experiences Downtime, Client Customer shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client Examples: If Customer experiences one (1) Downtime period, then Client it shall be eligible to receive one (1) one Service Credit; if Client . If Customer experiences two (2) Downtime periods, whether either from a single event or multiple events, then Client it shall be eligible to receive two (2) Service Credits.

Appears in 2 contracts

Samples: Service Agreement, Service Agreement

Downtime Periods. In the event Client experiences Downtime, Client shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible elig ible to receive one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from f rom a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.

Appears in 1 contract

Samples: Scheduling License Agreement

Downtime Periods. In the event Client experiences Downtime, Client shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible to receive one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.two

Appears in 1 contract

Samples: Service Level Agreement

Downtime Periods. In the event the Client experiences Downtime, Client shall be eligible to receive from vendor a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Examples: If the Client experiences one (1) Downtime period, then Client it shall be eligible to receive one (1) one Service Credit; if . If the Client experiences two (2) Downtime periods, whether either from a single event or multiple events, then Client it shall be eligible to receive two (2) Service Credits.

Appears in 1 contract

Samples: Services Agreement

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Downtime Periods. In the event Client Customer experiences Downtime, Client Customer shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client Customer be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible to receive one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.

Appears in 1 contract

Samples: Master Saas Agreement

Downtime Periods. In the event Client experiences Downtime, Client shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible to receive one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from f rom a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.

Appears in 1 contract

Samples: Scheduling License Agreement

Downtime Periods. In the event Client experiences Downtime, Client shall be eligible to receive a one-time Service Credit for each Downtime period; provided, however, that in no event shall Client be entitled to more than two (2) Service Credits Cred its for any given calendar day. For example, if Client experiences one (1) Downtime period, then Client shall be eligible to receive one (1) Service Credit; if Client experiences two (2) Downtime periods, whether from f rom a single event or multiple events, then Client shall be eligible to receive two (2) Service Credits.

Appears in 1 contract

Samples: Scheduling License Agreement

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