ECG Commercial and Technical Capacity Upgrade. (a) Establishment of new ECG customer service centers and district offices, provision of vehicles for customer service centers and project implementation team, replacement of faulty meters, rerouting of service tails, procurement of automatic meter testing and calibration facilities, extension of local area networks/wide area networks to district offices and customer service centers, development of applications for project material management, provision of construction and installation equipment, relevant technical and office tools to improve ECG’s operational capacity, carrying out training and capacity building measures for ECG operational personnel, and provision of design and supervision support, selected for support through the Financing. (b) Establishment of an ECG-wide trouble call center, technical support to supplement the network and database management system, extension of the prepayment metering system from the Accra region to the Western, Central and Volta regions, secondary substation metering and provision of summation current transformers, implementation of marketing and customer education initiatives and customer perception surveys, development of secondary automation and supervisory control and data acquisition systems for rural networks and for the Takoradi and Kumasi areas, selected for support through the Co-financing from the ACGF.
Appears in 6 contracts
Samples: Financing Agreement, Grant Agreement, Financing Agreement
