Common use of Emergency Calling Clause in Contracts

Emergency Calling. VoIP Service enables Customer to access the Emergency Service Answering Point (ESAP) in its respective country using the appropriate numbers. The calling number transmitted to the ESAP will be the number stored in the Verizon SIP servers. Customer will keep all numbers up-to-date at all times. Emergency call routing and back-tracking (“silent” emergency calling) are only supported for calls from Customer sites that are identified by a Service Order issued under this Service Attachment.