Common use of End User Fraud Clause in Contracts

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-cost- effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including fraudulent 1+ IntraLATA toll calls, fraudulently ported numbers, and ABT-related fraud. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-cost- effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate Page 28 of 89 Contract Id: 88466649955503 General Terms and Conditions/AT&T-21STATE Page 24 of 55 SPECTROTEL Version: 4Q15 – Intercarrier Compensation – 10/21/15 services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-cost- effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.. Page 28 of 277 Contract Id: 4850312 Version: 2Q16 – ICA – 06/06/16

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-cost- effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.. CN:07252016-5401 000027

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-cost- effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.. Page 28 of 281 Contract Id: 4829447 Version: 2Q16 – ICA – 06/06/16

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. . Page 30 of 847 Contract Id: 88399114187796 ACCEPTED FOR PROCESSING - 2018 November 7 7:10 AM - SCPSC - 2018-350-C - Page 30 of 299 AIRUS 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.

End User Fraud. 9.1 AT&T-21STATE shall not be liable to CLEC for any fraud associated with CLEC’s End User account, including 1+ IntraLATA toll calls, ported numbers, and ABT. 9.2 The Parties agree to cooperate with one another to investigate, minimize, and take corrective action in cases of fraud involving 1+ IntraLATA toll calls, ABT, and ported numbers. The Parties’ fraud minimization procedures are to be cost-cost- effective and implemented so as not to unduly burden or harm one Party as compared to the other. 9.3 In cases of suspected fraudulent activity by an End User, at a minimum, the cooperation referenced in Section 9.2 above will include providing to the other Party, upon request, information concerning End Users who terminate services to that Party without paying all outstanding charges. The Party seeking such information is responsible for securing the End User’s permission to obtain such information. 9.4 AT&T-21STATE will use a Fraud Monitoring System to determine suspected occurrences of ABT-related fraud and will provide notification messages to CLEC on suspected occurrences of ABT-related fraud on CLEC accounts stored in the applicable LIDB. 9.5 CLEC understands that Fraud Monitoring System alerts only identify potential occurrences of fraud. CLEC understands and agrees that it will need to perform its own investigations to determine whether a fraud situation actually exists. CLEC understands and agrees that it will also need to determine what, if any, action CLEC should take as a result of a Fraud Monitoring System alert. 9.6 The Parties will provide contact names and numbers to each other for the exchange of Fraud Monitoring System alert notification.. Page 28 of 284 Contract Id: 4846999 Version: 2Q16 – ICA – 06/06/16