Common use of End User Inquiries Clause in Contracts

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 Except as otherwise required by Section 28.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 46 contracts

Samples: Telecommunications, Interconnection Agreement, Interconnection Agreement

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End User Inquiries. 39.1 38.1 Except as otherwise required by Section 28.1 27.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 38.2 Except as otherwise required by Section 28.1 27.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 38.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 38.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 38.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 38.4 CLEC acknowledges that AT&T-21STATE AT&T-22STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 18 contracts

Samples: Wholesale Agreement, Interconnection Agreement, Telecommunications

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.Party’s‌ 39.2 Except as otherwise required by Section 28.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 12 contracts

Samples: Telecommunications, Telecommunications, Telecommunications

End User Inquiries. 39.1 37.1 Except as otherwise required by Section 28.1 26.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 37.2 Except as otherwise required by Section 28.1 26.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 37.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 37.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 37.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 37.4 CLEC acknowledges that AT&T-21STATE AT&T-22STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 10 contracts

Samples: Interconnection Agreement, MFN Agreement, Interconnection Agreement

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 27.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 Except as otherwise required by Section 28.1 27.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE AT&T-22STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 5 contracts

Samples: Telecommunications, Telecommunications, Telecommunications

End User Inquiries. 39.1 38.1 Except as otherwise required by Section 28.1 27.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 38.2 Except as otherwise required by Section 28.1 27.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 38.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 38.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 38.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 38.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 2 contracts

Samples: Wholesale Agreement, Wholesale Agreement

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 27.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 Except as otherwise required by Section 28.1 27.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 2 contracts

Samples: Telecommunications, MFN Agreement

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 above, each 35.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 Except as otherwise required by Section 28.1 above, each 35.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 35.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 35.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 35.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 35.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 1 contract

Samples: Wholesale Agreement

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End User Inquiries. 39.1 34.1 Except as otherwise required by Section 28.1 24.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 39.2 34.2 Except as otherwise required by Section 28.1 24.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 34.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 34.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 34.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 34.4 CLEC acknowledges that AT&T-21STATE AT&T-11STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 1 contract

Samples: Wholesale Agreement

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.. Page 57 of 284 Contract Id: 4846999 Version: 2Q16 – ICA – 06/06/16 39.2 Except as otherwise required by Section 28.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 1 contract

Samples: Wholesale Agreement

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.. Page 57 of 281 Contract Id: 4829447 Version: 2Q16 – ICA – 06/06/16 39.2 Except as otherwise required by Section 28.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 1 contract

Samples: Wholesale Agreement

End User Inquiries. 39.1 Except as otherwise required by Section 28.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.. CN:07252016-5401 000056 39.2 Except as otherwise required by Section 28.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 39.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC’s End Users with respect to the services CLEC provides such End Users. 39.4 CLEC acknowledges that AT&T-21STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Appears in 1 contract

Samples: Telecommunications

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