End User Inquiries. 35.1 Except as otherwise required by Section 25.1 above, each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 35.2 Except as otherwise required by Section 25.1 above, each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 35.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider. 35.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 35.3 Except as otherwise provided in this Agreement, CARRIER shall be the primary point of contact for CARRIER’s End Users with respect to the services CARRIER provides such End Users. 35.4 CARRIER acknowledges that AT&T-22STATE may, upon End User request, provide services directly to such End User similar to those offered to CARRIER under this Agreement.
Appears in 3 contracts
Samples: General Terms and Conditions (Lightyear Network Solutions, Inc.), Telecommunications, General Terms and Conditions
End User Inquiries. 35.1 34.1 Except as otherwise required by Section 25.1 24.1 above, each Party eaPcharty will refer all questions regarding questionsregarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.
35.2 34.2 Except as otherwise required by Section 25.1 Secotni 24.1 above, each Party will Payrtwill ensure that all of its representatives itsrepresentatives who receive inquiries regarding the other Party’s services:
35.2.1 34.2.1 Direct the callers who inquire about the other Party’s services or products to their local service provider.
35.2.2 34.2.2 Do not in any way disparage or discriminate against the other Party or its products or services.
35.3 34.3 Except as otherwise provided in this Agreement, CARRIER shall be the primary point of contact for CARRIER’s End Users with Userswith respect to the services CARRIER provides such End Users.
35.4 CARRIER acknowledges that AT&T-22STATE may, upon End User request, provide services directly to such End User similar to those offered to CARRIER under this Agreement.
Appears in 2 contracts
Samples: Clec Agreement, Clec Agreement