END USER TESTING. 4.1. Upon receipt of a request in writing from NBI, the Service Provider shall, as soon as reasonably practicable or in any event within forty five (45) Working Days of receipt of NBI’s request, establish a panel of its End Users for the purpose of recording the Service Provider’s performance at Layer 3 (each a “panellist” and together the “End User Panel”). 4.2. NBI will be responsible for providing the technical on-premises equipment required by the Service Provider to facilitate End User Panel testing. 4.3. The Service Provider shall provide NBI with full details of its End User Panel, including but not limited to, the name and contact details of each panellist, within the period specified in Clause 4.1. 4.4. The Service Provider shall ensure that the End User Panel is comprised of the greater of: 4.4.1. one (1) End User per Point of Handover; or 4.4.2. one per cent (1.0%) of End Users per Point of Handover, connected to each point of handover in NBI’s network, from which the Service Provider provides the Service Provider Service. 4.5. NBI shall adopt the test configuration agreed in advance with the Department / Minister which shall include measuring test results between (i) a test client located at the panellists’ premises; and (ii) a test server located logically close to INEX, the principal peering point for Irish Internet Service Providers (the “Tests”). Subject to any changes to the Tests which may be agreed between NBI and the Department / Minister, the Tests shall measure the following: 4.5.1. TCP/IP Upload and Download speed; 4.5.2. Round Trip Latency; 4.5.3. Jitter; and
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Samples: Standard Access Agreement, Standard Access Agreement, Standard Access Agreement
