Engineer visits. 5.1. It is our sole decision as to whether to provide an engineer to assist you in accessing the Service and Additional Services or to remedy a suspected fault. 5.2. If an engineer visits you at the Residence following a request from you to remedy a fault with the Network and no fault exists within the Network, you will be liable for a €30.00 engineer charge. For the avoidance of doubt, this charge will still apply in situations where we cannot provide the Service, as the fault is not within our Network (for example, the fault is within the Owner’s infrastructure).
Appears in 11 contracts
Samples: User Agreement, User Agreement, User Agreement
Engineer visits. 5.1. It is our sole decision as to whether to provide an engineer to assist you in accessing the Service and Additional Services or to remedy a suspected fault.
5.2. If an engineer visits you at the Residence following a request from you to remedy a fault with the Network and no fault exists within the Network, you will be liable for a €30.00 engineer charge. For the avoidance of doubt, this charge will still apply in situations where we cannot provide the Service, as the fault is not within our Network (for example, the fault is within the Owner’s infrastructure).a
Appears in 3 contracts
Samples: User Agreement, User Agreement, User Agreement
Engineer visits. 5.1. It is our sole decision as to whether to provide an engineer to assist you in accessing the Service and Additional Services or to remedy a suspected fault.
5.2. If an engineer visits you at the Residence following a request from you to remedy a fault with the Network and no fault exists within the Network, you will be liable for a €30.00 engineer charge. For the avoidance of doubt, this charge will still apply in situations where we cannot provide the Service, as the fault is not within our Network (for example, the fault is within the Owner’s infrastructure).xxxxxxxxxx@xxx0.xxx ou en la mettant à jour en ligne via MyAccount ;
Appears in 1 contract
Samples: User Agreement
Engineer visits. 5.1. It is our sole decision as to whether to provide an engineer to assist you in accessing the Service and Additional Services or to remedy a suspected fault.
5.2. If an engineer visits you at the Residence following a request from you to remedy a fault with the Network and no fault exists within the Network, you will be liable for a €30.00 engineer charge. For the avoidance of doubt, this charge will still apply in situations where we cannot provide the Service, Service as the fault is not within our Network (for example, example the fault is within the Owner’s infrastructure).
Appears in 1 contract
Samples: User Agreement