ENQUIRIES, COMPLAINTS AND CLAIMS. 15.1 Referral of enquiries and complaints If a party receives an enquiry or a complaint from a customer that relates to the other party’s retail contract or connection contract with that customer, the receiving party must, as soon as possible after receiving the enquiry or complaint:
Appears in 5 contracts
Samples: Queensland Default Coordination Agreement, Queensland Default Coordination Agreement, Queensland Default Coordination Agreement
