Enrollee Handbook Review and Approval. (A) On or before May 1st of each year, the Contractor shall submit its Enrollee handbook to the Department for review and approval. The handbook shall be submitted to the Department with all changes from the previous handbook tracked. The Department shall notify the Contractor in writing of its approval or disapproval within 30 calendar days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframe, the Contractor may deem such materials approved by the Department. (B) If there are changes to the content of the material in the Enrollee handbook, the Contractor shall update the Enrollee handbook and submit a draft with tracked changes to the Department for review and approval 45 working days before distribution to Enrollees. The Department shall notify the Contractor in writing of its approval or disapproval within 30 working days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframe, the Contractor may deem such materials approved by the Department.
Appears in 11 contracts
Samples: McNa Dental Contract, Premier Access Chip Contract, Premier Access Contract Prepaid Ambulatory Health Plan (Pahp)
Enrollee Handbook Review and Approval. (A) On or before May 1st of each year, the Contractor shall submit its Enrollee handbook to the Department for review and approval. The handbook shall be submitted to the Department with all new changes from the previous version of the handbook tracked. .
(B) The Department shall notify the Contractor in writing of its approval or disapproval within 30 calendar days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframe, the Contractor may deem such materials approved by the Department.
(BC) If there are changes to the content of the material in the Enrollee handbook, the Contractor shall update the Enrollee handbook and submit a draft with tracked changes to the Department for review and approval 45 working business days before distribution to Enrollees. The Department shall notify the Contractor in writing of its approval or disapproval within 30 working business days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframe, the Contractor may deem such materials approved by the Department.
Appears in 3 contracts
Samples: Home Program Contract, Contract, Utah Medicaid Integrated Care Contract
Enrollee Handbook Review and Approval. (A) On or before May July 1st of each year, the Contractor shall submit its Enrollee enrollee handbook to the Department for review and approval. The handbook shall be submitted to the Department with all changes from the previous handbook tracked. The Department shall notify the Contractor in writing of its approval or disapproval within 30 calendar thirty working days after receiving the Enrollee enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframetime frame, the Contractor may deem such materials approved by the Department.
(B) If there are changes to the content of the material in the Enrollee enrollee handbook, the Contractor shall update the Enrollee enrollee handbook and submit a draft with tracked changes to the Department for review and approval 45 working days before distribution to Enrollees. The Department shall notify the Contractor in writing of its approval or disapproval within 30 thirty working days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframetime frame, the Contractor may deem such materials approved by the Department.
Appears in 3 contracts
Samples: Contract, Health Services Agreement, Contract
Enrollee Handbook Review and Approval. (A) On or before May 1st of each year, the Contractor shall submit its Enrollee handbook to the Department for review and approval. The handbook shall be submitted to the Department with all changes from the previous handbook tracked. The Department shall notify the Contractor in writing of its approval or disapproval within 30 calendar working days after receiving the Enrollee enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframetime frame, the Contractor may deem such materials approved by the Department.
(B) If there are changes to the content of the material in the Enrollee handbook, the Contractor shall update the Enrollee handbook and submit a draft with tracked changes to the Department for review and approval 45 working days before distribution to Enrollees. The Department shall notify the Contractor in writing of its approval or disapproval within 30 thirty working days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframe, the Contractor may deem such materials approved by the Department.
Appears in 2 contracts
Samples: Managed Care Contract, Managed Care Contract
Enrollee Handbook Review and Approval. (A) On or before May July 1st of each year, the Contractor shall submit its Enrollee enrollee handbook to the Department for review and approval. The handbook shall be submitted to the Department with all changes from the previous handbook tracked. The Department shall notify the Contractor in writing of its approval or disapproval within 30 calendar thirty working days after receiving the Enrollee enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframetime frame, the Contractor may deem such materials approved by the Department.
(B) If there are changes to the content of the material in the Enrollee enrollee handbook, the Contractor shall update the Enrollee enrollee handbook and submit a draft with tracked changes to the Department for review and approval 45 working days before distribution to Enrollees. The Department shall notify the Contractor in writing of its approval or disapproval within 30 thirty working days after receiving the Enrollee handbook unless the Department and Contractor agree to another timeframe. If the Department does not respond within the agreed upon timeframetime frame, the Contractor may deem such materials approved by the Department.
(C) The Contractor shall provide an Enrollee notice of any significant change in the information specified in the Enrollee handbook at least 30 days before the intended effective date of the change.
Appears in 1 contract
Samples: Prepaid Mental Health Plan Contract