Common use of Enrollee Handbook Clause in Contracts

Enrollee Handbook. Contractor shall submit an Enrollee Handbook to the Department for Prior Approval before the first enrollment, when revised, and upon the Department’s request. Contractor shall not be required to submit format changes for Prior Approval, provided there is no change in the information conveyed. Contractor shall mail an Enrollee Handbook to new Enrollees no later than five (5) Business Days following receipt of the Enrollee’s initial enrollment record on the 834 Audit File. At a minimum, the Enrollee Handbook must contain: 5.18.5.1 Contractor’s contact information.

Enrollee Handbook. Contractor shall submit an Enrollee Handbook to the Department for Prior Approval before the first enrollment, when revised, and upon the Department’s request. Contractor shall not be required to submit format changes for Prior Approval, provided there is no change in the information conveyed. Contractor shall mail an Enrollee Handbook to new Enrollees no later than five (5) Business Days following receipt of the Enrollee’s initial enrollment record on the 834 Audit File. At a minimum, the Enrollee Handbook must contain: 5.18.5.1 5.18.5.2 Contractor’s contact information.