Common use of Equipment Support Generally Clause in Contracts

Equipment Support Generally. For any equipment used to provide the Services, remedial equipment maintenance by the Service Provider will be completed within eight business hours after notification by the Subscribing Entity that maintenance is required. In the case of preventative maintenance, the Service Provider will perform such in accordance with the manufacturer's published schedule and specifications. If maintenance is not completed within eight hours after notification by the Subscribing Entity, the Service Provider will be in default. Failure of the Service Provider to meet or maintain these requirements will provide the Subscribing Entity with the same rights and remedies as specified elsewhere in this Agreement for default, except that the Service Provider will only have eight hours to remedy a default. Nothing contained herein will limit the application of any credits for failure to meet any service level agreements in the applicable Service Attachment. The Service Provider will provide adequate staff to provide the maintenance required by this Agreement.

Appears in 4 contracts

Samples: Master Cloud Services Agreement, Master Service Agreement, Master Service Agreement

AutoNDA by SimpleDocs

Equipment Support Generally. For any equipment used to provide the Services, remedial equipment maintenance by the Service Provider Contractor will be completed within eight business hours after notification by the Subscribing Entity Subscriber that maintenance is required. In the case of preventative maintenance, the Service Provider Contractor will perform such in accordance with the manufacturer's published schedule and specifications. If maintenance is not completed within eight hours after notification by the Subscribing EntitySubscriber, the Service Provider Contractor will be in default. Failure of the Service Provider Contractor to meet or maintain these requirements will provide the Subscribing Entity Subscriber with the same rights and remedies as specified elsewhere in this Agreement for default, except that the Service Provider Contractor will only have eight hours to remedy a default. Nothing contained herein will limit the application of any credits for failure to meet any service level agreements in the applicable Service Attachment. The Service Provider Contractor will provide adequate staff to provide the maintenance required by this Agreement.

Appears in 1 contract

Samples: Master Cloud Services Agreement

AutoNDA by SimpleDocs
Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!