Common use of ERROR RESOLUTION, CANCELLATIONS AND REFUNDS Clause in Contracts

ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised 9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion, by calling us at [PHONE NUMBER]; sending us an email to xxxxxxx@xxxxxxx.xxx writing us at Remitly Europe Limited, attn.: Error Resolution WeWork, Charlemont Exchange, Charlemont Street, Dublin 2, D02V X00, Xxxxxxx. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). We will communicate with you in English to comply with this provision. Completion means that your Recipient claimed the money you sent (such as through cash pick-up or if the funds had been credited to the Recipient's bank account). The Transaction Amount will not be refunded after completion.

ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised 9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion, by calling us at [PHONE NUMBER]+00000000000; sending us an email to xxxxxxx@xxxxxxx.xxx writing us at Remitly Europe Limited, attn.: Error Resolution WeWork, Charlemont Exchange, Charlemont Street, Dublin 2, D02V X00X X00, Xxxxxxx. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). We will communicate with you in English to comply with this provision. Completion means that your Recipient claimed the money you sent (such as through cash pick-up or if the funds had been credited to the Recipient's bank account). The Transaction Amount will not be refunded after completion.