Common use of Error Resolution Clause in Contracts

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx account balance when you graduate, withdraw or leave University of Saint Xxxxxx. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownPoint University Business Office 000 Xxxx 00xx Xxxxxx West Point, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxGA 31833 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Skyhawk Bucks account balance when you graduate, withdraw or leave University of Saint XxxxxxPoint University. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownMiddlebury College Dining Services 00 Xxxxx Xxxxxxx Xx Middlebury, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxVT, 05753 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Middlebury College Dining Meal Plan account balance when you graduate, withdraw or leave University of Saint XxxxxxMiddlebury College. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx Middlebury College Dining Meal Plan the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave Middlebury College. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.01 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us Us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us Us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You make the results of best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationdispute. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownBloomfield College Office of Student Financial Services Bursar’s Office, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxXxxx Xxxx 000 Xxxxxxxx Xxxxxx Bloomfield, NJ 07003 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Your Campus Cash account balance when you You graduate, withdraw or leave University of Saint XxxxxxBloomfield College. Proof of withdrawal or dismissal is required. b. You cannot owe a debt to Bloomfield College. Debts owed to the College will be satisfied first before a refund is processed to You. c. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. d. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. e. A $15.00 refund service fee will be deducted from the refund. e. f. No refunds will be issued for amounts less than $15 f. g. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx Campus Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx0117 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx 1Card Cash account balance when you graduate, withdraw or leave University of Saint XxxxxxFairleigh Xxxxxxxxx University. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 10.01 or more AND ii. A written refund request is submitted d. A $15.00 10.00 refund service fee will be deducted from the refund. e. . No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.10

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Fenway Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx0117 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Fenway Cash account balance when you graduate, withdraw or leave University your member college of Saint XxxxxxColleges of the Fenway. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. c. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to xxXXXXXXX@xxxxx.xxx or submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownAuxiliary Services 0 Xxxxxxxxxx Xxxxxxx Xxxxxxxxxx Xxxx, PA 18901-0117 Or emailed toXX 00000 Please include in your request: XXXXxxxXxxXxxx@xxx.xxx 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx account balance when you graduatename, withdraw or leave University of Saint Xxxxxx. Proof of withdrawal or dismissal is requiredGSU ID number, reason for your request. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy.discrepancy including the date and location of the transaction c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationamount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Southeastern Baptist Theological Seminary Attn: Accounting Services Post Office Box 1305 Doylestown1889 Wake Forest, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxNC 27588 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Southeastern 1Card Cash account balance when you graduate, withdraw or leave University of Saint XxxxxxSEBTS. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per yeartime. c. Refunds are processed when: i. The accounts balance is $15.01 15.00 or more AND ii. A written refund request is submitted d. A $15.00 5.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx Southeastern 1Card Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave SEBTS. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.00 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx: 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Senator Bucks account balance when you graduate, withdraw or leave University of Saint XxxxxxXxxxx & Xxxxxx College. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationin dispute. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownSaint Ignatius High School Finance Office 0000 Xxxx 00xx Xxxxxx Xxxxxxxxx, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxXxxx 00000 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Wildcard account balance when you graduate, withdraw or leave University of Saint XxxxxxIgnatius High School. Proof of withdrawal or dismissal is required. b. 2. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. 3. Refunds are processed when: i. 4. The accounts balance is $15.01 1.01 or more AND ii5. A written refund request is submitted d. 6. A $15.00 1.00 refund service fee will be deducted from the refund. e. 7. No refunds will be issued for amounts less than $151.00 f. Refund Methods: i. Checks: 8. Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownXxxxx College Student Accounts 000 X Xxxxxxx Xxx Hartsville, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxSC 29550 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Xxxxx College Cobra Cash account balance when you graduate, withdraw or leave University of Saint XxxxxxXxxxx College. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx Xxxxx College Cobra Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You you think Your your statement or receipt is wrong or if You you need more information about a transaction listed on Your your statement or receipt, please contact us as soon as You you can using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We we made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We we may require that the account holder send the question in writing within 10 business days. We will tell You you the results of Our our investigation within 10 business days after We we hear from You you and will correct any error promptly. If We we need more time, We we may take up to 45 days to investigate the discrepancy. If We we decide to do this, We we will re-re- credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our our investigation. If the account holder is asked to put the discrepancy in writing and We we do not receive it within 10 business days, We we may not re-credit the account. If We we decide that there was no error, We we will send You you a written explanation within three business days after We we finish Our our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted by email or in writing to: By Email: xxxxxxx@xxxxx.xxx In Writing: Campus Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx0117 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Campus Cash account balance when you graduate, withdraw or leave the University of Saint XxxxxxBaltimore. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written or email refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your your failure to notify Us us of a change of address, or for Your your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownBursar’s Office, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx00 Xxxxxxxx Xx., Cazenovia, NY 13035 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx CazCash account balance when you graduate, withdraw or leave University of Saint XxxxxxCazenovia College. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownRCC Student Involvement 000 Xxxxxxx Xx, PA 18901Xxxxxxx, XX 00000 Contact information: Phone: 000-0117 Or emailed to000-0000, Email: XXXXxxxXxxXxxx@xxx.xxxxxxxxxx0@xxxxxxxxxxxx.xxx 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx RCC Hawk Card account balance when you graduate, withdraw or leave University of Saint Xxxxxx. RCC Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx RCC Hawk Card the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave RCC Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.01 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as clearlyas possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 30 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 60 days to investigate the discrepancy. If We decide take more than 30 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 30 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigationinvestigation in accordance with Georgia’s Open Records Act. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxFort Valley State University Department to Approve Contact information 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx Fort Valley State University account balance when you graduate, withdraw or leave University of Saint XxxxxxFort Valley State University. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per yearperyear. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx Fort Valley State University the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave Fort Valley State University. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.01 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Osprey 1Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxx 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx account balance when you graduate, withdraw or leave University of Saint Xxxxxx. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted via email at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. xxxxxx@xxxxxx0xxxx.xxx No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless if Cardholder has a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted pending financial obligation to the bank account providedUniversity. A valid routing and account number will Pending financial obligations must be requiredsatisfied prior to an Xxxxx Bucks refund being granted. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong wrong, or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You You, and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide to do this, an error is detected We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the accounterror. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon graduation, or withdrawal from SUNY Cobleskill. A completed refund request form must be submitted to the CobyCard office and eligible refunds will be completed within 4-6 weeks processed at the end of a written requestthe Spring semester in which the request is submitted. Refund requests must be submitted in writing to: CobyCard Campus Card Service Center PO Box 1305 Doylestown000 Xxxxx Xxxx – Suffolk Circle Cobleskill, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxNY 12043 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx CobyCash & Downtown Dollars account balance when you graduate, withdraw or leave University of Saint XxxxxxSUNY Cobleskill. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 10.00 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. c. No refunds will be issued for amounts less than $1510 f. d. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file with the College, unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong wrong, or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You You, and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide to do this, an error is detected We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the accounterror. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon graduation, or withdrawal from SUNY Cobleskill. A completed refund request form must be submitted to the CobyCard office and eligible refunds will be completed within 4-6 weeks processed at the end of a written requestthe Spring semester in which the request is submitted. Refund requests must be submitted in writing toonline at: Campus Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxxxxx://xxxx.xxxxxxxxxx.xxx/cas/forms/ 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxx CobyCash & Downtown Dollars account balance when you graduate, withdraw or leave University of Saint XxxxxxSUNY Cobleskill. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 10.00 or more AND ii. A written refund request is submittedsubmitted Online d. A $15.00 refund service fee will be deducted from the refund. e. c. No refunds will be issued for amounts less than $1510 f. d. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file with the College, unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Campus Card Service Center PO Box 1305 DoylestownRoosevelt University Food Services 000 Xxxxx Xxxxxxxx Xxx. Chicago, PA 18901-0117 Or emailed to: XXXXxxxXxxXxxx@xxx.xxxIL 60605 1. Refund To You: a. You may request a refund of your USJ Blue Xxx Xxxxxxxxx Xxxx account balance when you graduate, withdraw or leave University of Saint XxxxxxRoosevelt University. Proof of withdrawal or dismissal is required. b. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.01 or more AND ii. A written refund request is submitted d. A $15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student Xxxx: Refund will be posted as a credit to Your student xxxx. iv. Credit Card: If a credit card was used to add value to USJ Blue Xxx Xxxx the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.