Common use of Error Resolution Clause in Contracts

Error Resolution. In case of errors or questions about your Electronic Fund Transfers, telephone us at 0-000-000-0000 or email us at xxxxxxx@XxxxXxxx.xxx. If you think your Linked Account statement, receipt, or payment history within the Mobile App are wrong, or if you need more information about a transfer listed on the statement, receipt, or within the Mobile App, contact us as soon as you can. We must hear from you no later than 90 days after the statement or receipt was delivered to you. In your notification to us, you must: • Tell us your name and phone number associated with your Mobile App user account. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Linked Account or Exto Banking Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new Mobile App user accounts, we may take up to 90 days to investigate your complaint or question. For new Mobile App user accounts, we may take up to 20 business days to credit your Linked Account or Exto Banking Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. ALL QUESTIONS ABOUT TRANSACTIONS MADE THROUGH THE Exto SERVICES MUST BE DIRECTED TO Exto, AND NOT TO THE BANK OR OTHER FINANCIAL INSTITUTION WHERE YOU HAVE YOUR LINKED ACCOUNT. We are responsible for the Services and for resolving any errors in transactions made in conjunction with such Services. We will not send you a periodic statement listing transactions that you make through the Services. The transactions will appear only on the statement issued by your bank or other financial institution. SAVE THE RECEIPTS YOU ARE PROVIDED WHEN YOU USE THE SERVICES, AND CHECK THEM AGAINST THE ACCOUNT STATEMENT YOU RECEIVE FROM YOUR BANK OR OTHER FINANCIAL INSTITUTION. If you have any questions about one of these transactions, call or write us at the telephone number and address indicated below: 0-000-000-0000 Exto Inc. 000 X Xxx Xxxxxxx Xxxx, Suite 900w West Hollywood, CA, 90069 Email: xxxxxxx@XxxxXxxx.xxx IF YOUR MOBILE APP LOGIN ID OR PASSWORD IS LOST OR STOLEN, NOTIFY US AT ONCE by calling or writing to us at the telephone number or address listed above.

Error Resolution. In case THE SERVICER IS RESPONSIBLE FOR RESOLVING ANY ERRORS IN TRANSACTIONS MADE WITH YOUR CARD AND ALL QUESTIONS ABOUT TRANSACTIONS MADE WITH YOUR CARD SHOULD BE DIRECTED TO THE SERVICER RATHER THAN TO THE ISSUER OF THE CARD. Telephone the Servicer at the number on the back of errors the Card or questions about your Electronic Fund Transferswrite to them via the website or mailing address, telephone us at 0-000-000-0000 or email us at xxxxxxx@XxxxXxxx.xxx. If you think your Linked Account statement, receipt, or payment history within the Mobile App are wrong, or if you need believe that your statement or receipt reflects an error or for more information about a transfer transaction listed on the statement, receipt, or within the Mobile App, contact us as soon as you can. We must hear from you no later than 90 days after the statement or receipt was delivered to youreceipt. In your notification to us, you must: • Tell us Please provide your name and phone number associated with your Mobile App user account. • Describe Card number, the dollar amount of the suspected error or transaction, the transfer you are unsure abouttype of transaction, and explain as clearly as you can why you believe it that there is an error or why you need more information. • Tell us The Servicer must hear from you no later than sixty (60) days from the dollar amount of date you accessed the suspected error. If transaction history and, if you tell us provide this information orally, we you may require that you send us your complaint or question in writing be required to submit a written explanation within 10 ten (10) business days. We The Servicer will determine whether an error occurred within 10 ten (10) business days after we hear of hearing from you and will correct any error promptly. If we need more timetime is needed, however, we the Servicer may take up to 45 forty-five (45) days to investigate your complaint or question. If we decide to do this, we but will provisionally credit your Linked Account or Exto Banking Card Account within 10 ten (10) business days for the amount you think believe is in error, so that you will have the use of the money during the time it takes us to complete our the investigation. If we ask you to put However, if written verification is requested regarding your complaint or question in writing and we do it is not receive it received within 10 ten (10) business days, we ; you may not credit your accountbe given provisional credit. For errors involving new Mobile App user accountsCards, we point-of-sale debit card transactions, or foreign-initiated transactions, it may take up to 90 days to investigate your complaint or question. For question and for new Mobile App user accounts, we it may take up to 20 business days to credit your Linked Account or Exto Banking Card Account for the amount you think believe is in error. We You will tell you be notified of the results final conclusion within three (3) business days after of completing our the investigation. If we decide it is determined that there was no errorerror has occurred, we you will send you be sent a written explanationexplanation and the Servicer may debit any provisional credit from your Card Account. You may ask for copies of the documents that we were used in our the investigation. ALL QUESTIONS ABOUT TRANSACTIONS MADE THROUGH THE Exto SERVICES MUST BE DIRECTED TO Exto, AND NOT TO THE BANK OR OTHER FINANCIAL INSTITUTION WHERE YOU HAVE YOUR LINKED ACCOUNT. We Neither the Servicer nor the Issuer are responsible for the Services delivery; quality, safety, legality or any other aspect of the goods and for resolving any errors in transactions made in conjunction services purchased from Merchants with such Servicesthe Card. We will not send you a periodic statement listing transactions that you make through Any disputes concerning those matters should be addressed to the Services. The transactions will appear only on Merchants from whom the statement issued by your bank or other financial institution. SAVE THE RECEIPTS YOU ARE PROVIDED WHEN YOU USE THE SERVICES, AND CHECK THEM AGAINST THE ACCOUNT STATEMENT YOU RECEIVE FROM YOUR BANK OR OTHER FINANCIAL INSTITUTION. If you have any questions about one of these transactions, call or write us at the telephone number goods and address indicated below: 0-000-000-0000 Exto Inc. 000 X Xxx Xxxxxxx Xxxx, Suite 900w West Hollywood, CA, 90069 Email: xxxxxxx@XxxxXxxx.xxx IF YOUR MOBILE APP LOGIN ID OR PASSWORD IS LOST OR STOLEN, NOTIFY US AT ONCE by calling or writing to us at the telephone number or address listed aboveservices were purchased.

Error Resolution. In case of errors or questions about your Electronic Fund Transfers, telephone us at 0-000-000-0000 or email us at xxxxxxx@XxxxXxxx.xxxxxxxxxx@xxxxxxxxxx.xxx. If you think your Linked Account statement, receipt, or payment history within the Mobile App or website are wrong, or if you need more information about a transfer listed on the statement, receipt, or within the Mobile App, contact us as soon as you can. We must hear from you no later than 90 days after the statement or receipt was delivered to you. In your notification to us, you must: • ● Tell us your name and phone number associated with your Mobile App user account. • ● Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • ● Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Linked Account or Exto Banking Arise Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new Mobile App user accounts, we may take up to 90 days to investigate your complaint or question. For new Mobile App or website user accounts, we may take up to 20 business days to credit your Linked Account or Exto Banking Arise Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. ALL QUESTIONS ABOUT TRANSACTIONS MADE THROUGH THE Exto ARISE SERVICES MUST BE DIRECTED TO ExtoARISE, AND NOT TO THE BANK OR OTHER FINANCIAL INSTITUTION WHERE YOU HAVE YOUR LINKED ACCOUNT. We are responsible for the Services and for resolving any errors in transactions made in conjunction with such Services. We will not send you a periodic statement listing transactions that you make through the Services. The transactions will appear only on the statement issued by your bank or other financial institution. SAVE THE RECEIPTS YOU ARE PROVIDED WHEN YOU USE THE SERVICES, AND CHECK THEM AGAINST THE ACCOUNT STATEMENT YOU RECEIVE FROM YOUR BANK OR OTHER FINANCIAL INSTITUTION. If you have any questions about one of these transactions, call or write you can email us at the telephone number and address indicated belowat: 0-000-000-0000 Exto Inc. 000 X Xxx Xxxxxxx Xxxx, Suite 900w West Hollywood, CA, 90069 Email: xxxxxxx@XxxxXxxx.xxx xxxxxxx@xxxxxxxxxx.xxx IF YOUR MOBILE APP LOGIN ID OR PASSWORD IS LOST OR STOLEN, NOTIFY US AT ONCE by calling or writing to us at the telephone number or address listed above.

Error Resolution. In case of errors or questions about your Electronic Fund Transfers, telephone us at 0-000-000-0000 or email us at xxxxxxx@XxxxXxxx.xxxxxxxxxx@XxxxXxxxx.xxx. If you think your Linked Account statement, receipt, or payment history within the Mobile App are wrong, or if you need more information about a transfer listed on the statement, receipt, or within the Mobile App, contact us as soon as you can. We must hear from you no later than 90 days after the statement or receipt was delivered to you. In your notification to us, you must: • Tell us your name and phone number associated with your Mobile App user account. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Linked Account or Exto Arrow Banking Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new Mobile App user accounts, we may take up to 90 days to investigate your complaint or question. For new Mobile App user accounts, we may take up to 20 business days to credit your Linked Account or Exto Arrow Banking Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. ALL QUESTIONS ABOUT TRANSACTIONS MADE THROUGH THE Exto Arrow SERVICES MUST BE DIRECTED TO ExtoArrow, AND NOT TO THE BANK OR OTHER FINANCIAL INSTITUTION WHERE YOU HAVE YOUR LINKED ACCOUNT. We are responsible for the Services and for resolving any errors in transactions made in conjunction with such Services. We will not send you a periodic statement listing transactions that you make through the Services. The transactions will appear only on the statement issued by your bank or other financial institution. SAVE THE RECEIPTS YOU ARE PROVIDED WHEN YOU USE THE SERVICES, AND CHECK THEM AGAINST THE ACCOUNT STATEMENT YOU RECEIVE FROM YOUR BANK OR OTHER FINANCIAL INSTITUTION. If you have any questions about one of these transactions, call or write us at the telephone number and address indicated below: 0-000-000-0000 Exto Arrow Inc. 000 X Xxx Xxxxxxx Xxxx, Suite 900w West Hollywood, CA, 90069 Email: xxxxxxx@XxxxXxxx.xxx xxxxxxx@XxxxXxxxx.xxx IF YOUR MOBILE APP LOGIN ID OR PASSWORD IS LOST OR STOLEN, NOTIFY US AT ONCE by calling or writing to us at the telephone number or address listed above.

Error Resolution. In case of errors or questions about your Electronic Fund Transfers, telephone us at 0-000-000-0000 or email us at xxxxxxx@XxxxXxxx.xxx. Xxxx@XxxxXxxxxXxx.Xxx If you think your Linked Account statement, receipt, or payment history within the Mobile App are wrong, or if you need more information about a transfer listed on the statement, receipt, or within the Mobile App, contact us as soon as you can. We must hear from you no later than 90 days after the statement or receipt was delivered to you. In your notification to us, you must: • Tell us your name and phone number associated with your Mobile App Website user account. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Linked Account or Exto Banking Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. .For errors involving new Mobile App user accounts, we may take up to 90 days to investigate your complaint or question. .For new Mobile App user accounts, we may take up to 20 business days to credit your Linked Account or Exto Banking Account for the amount you think is in error. .We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. ALL QUESTIONS ABOUT TRANSACTIONS MADE THROUGH THE Exto FrontPay SERVICES MUST BE DIRECTED TO ExtoFrontPay, AND NOT TO THE BANK OR OTHER FINANCIAL INSTITUTION WHERE YOU HAVE YOUR LINKED ACCOUNT. We are responsible for the Services and for resolving any errors in transactions made in conjunction with such Services. We will not send you a periodic statement listing transactions that you make through the Services. The transactions will appear only on the statement issued by your bank or other financial institution. SAVE THE RECEIPTS YOU ARE PROVIDED WHEN YOU USE THE SERVICES, AND CHECK THEM AGAINST THE ACCOUNT STATEMENT YOU RECEIVE FROM YOUR BANK OR OTHER FINANCIAL INSTITUTION. If you have any questions about one of these transactions, call or write us at the telephone number and address indicated below: 0-000-000-0000 Exto Inc. 000 X Xxx Xxxxxxx 0000 Xxxx Xxxxx Xxxx. Unit 1096, Suite 900w West Hollywood, CA, 90069 Midvale UT 84047 Email: xxxxxxx@XxxxXxxx.xxx Xxxx@XxxxXxxxxXxx.xxx IF YOUR MOBILE APP LOGIN ID OR PASSWORD IS LOST ISLOST OR STOLEN, NOTIFY US AT ONCE by calling or writing to us at the telephone number or address listed above.