Common use of Error Severity Levels Clause in Contracts

Error Severity Levels. 3.8.1 IAR uses the following four (4) severity levels to categorize reported Errors: a) Critical level: The Product(s) functionality is inoperable causing critical impact to business operations if functionality is not restored quickly. If the Error is occurring during the development phase of the Licensee’s product, the Error hinders all of the Licensee’s development, integration, or testing in such a critical way that development progress is halted. No viable workaround is known.

Appears in 4 contracts

Samples: Support and Update Agreement, Support and Update Agreement, Support and Update Agreement

AutoNDA by SimpleDocs
Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!