Escalation and Exceptions Clause Samples
POPULAR SAMPLE Copied 1 times
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager. UNM IT Contact ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ Director, Computing Platform: Service Owner Information Technologies ▇▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇ (▇▇▇)-▇▇▇-▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇ Associate Director, Customer Service Manager Support Services ▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇ ▇▇▇-▇▇▇-▇▇▇▇ To request exceptions to defined service levels based on exceptional business needs, please email ▇▇▇@▇▇▇.▇▇▇. The Office of the CIO / UNM IT will respond to the message within 5 business days and escalate any mutually agreed upon exceptions to the IT Strategic Advisory Council (ITSAC) and UNM's Senior Administration for review, approval, and funding, if necessary.
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager.
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager. IT Shared Services Contacts Service Owner Name: ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ Title: Director of Enterprise IT Infrastructure Phone: ▇▇▇-▇▇▇-▇▇▇▇ Email: ▇▇▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇.▇▇▇ Service Manager Name: ▇▇▇▇▇ ▇▇▇▇▇▇▇ Title: Manager of Network Services Email: ▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇.▇▇▇ To request exceptions to defined service levels based on exceptional business needs, please email ▇▇▇@▇▇▇.▇▇▇. The Office of the CIO/IT Shared Services will respond to the message within 5 business days and escalate any mutually agreed upon exceptions for review, approval, and funding, if necessary.
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager. IT Shared Services Contacts Service Owner Name: ▇▇▇▇▇ ▇▇▇▇▇▇▇▇ Title: Director of Learning Technologies Phone: ▇▇▇-▇▇▇-▇▇▇▇ Email: ▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ Service Manager Name: ▇▇▇ ▇▇▇▇▇▇▇▇ Title: Manager of Learning Spaces Phone: ▇▇▇-▇▇▇-▇▇▇▇ Email: ▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇ To request exceptions to defined service levels based on exceptional business needs, please email ▇▇▇@▇▇▇.▇▇▇. The Office of the CIO/IT Shared Services will respond to the message within 5 business days and escalate any mutually agreed upon exceptions for review, approval, and funding, if necessary.
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager. IT Shared Services Contacts Service Owner Name: ▇▇▇▇▇ ▇▇▇▇ Title: Director of Technical Support Services Phone: ▇▇▇-▇▇▇-▇▇▇▇ Email: ▇▇▇▇▇.▇▇▇▇@▇▇▇.▇▇▇ Service Manager Name: ▇▇▇▇▇ ▇▇▇▇▇▇▇ Title: Manager of Endpoint Systems Phone: ▇▇▇-▇▇▇-▇▇▇▇ Email: ▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇.▇▇▇ To request exceptions to defined service levels based on exceptional business needs, please email ▇▇▇@▇▇▇.▇▇▇. The Office of the CIO/IT Shared Services will respond to the message within 5 business days and escalate any mutually agreed upon exceptions for review, approval, and funding, if necessary.