Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager.
Appears in 13 contracts
Samples: Service Level Agreement, Service Level Agreement, Services Service Level Agreement
Escalation and Exceptions. β If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Service Manager.
Appears in 5 contracts
Samples: Management Services Service Level Agreement, Management Services Service Level Agreement, Service Level Agreement
Escalation and Exceptions. If you are not satisfied with the performance of the service or incident/request process, please contact the Service Owner or Customer Service Manager.
Appears in 2 contracts
Samples: discuss.unm.edu, it.unm.edu
