Exclusion from Arbitration. The following will not be subject to arbitration: (1) any claim filed by Atlantic Broadband to collect outstanding balances for unpaid service or the theft of any Service or equipment; or (2) any dispute over validity of either party's intellectual property rights or Atlantic Broadband’s licenses to operate its business. For Atlantic Broadband customers in New York State: If you experience a problem with your Service, please contact Atlantic Broadband first and give Atlantic Broadband an opportunity to resolve your problem. If your Video Service concerns have not been resolved, contact the New York Public Service Commission at 1-800-342-3377, or write to: Customer Service Representative, New York State Public Service Commission, Office of Customer Services, Three Empire State Plaza, Albany, New York 12223-1350. For Atlantic Broadband customers in Connecticut: If a Video Service matter is not resolved to your satisfaction, please contact the Public Utilities Regulatory Authority at 0-000-000-0000 (toll free within Connecticut) or 0-000-000-0000 (outside Connecticut) or TDD 0-000-000-0000. For Atlantic Broadband customers in New Hampshire and Maine: The Office of the Attorney General Consumer Protection and Antitrust Bureau has the authority to enforce consumer protection laws and provide assistance in the mediation of consumer complaints. Customers should file written complaints concerning any alleged misrepresentations and unfair or deceptive practices of the cable company to:
Appears in 4 contracts
Samples: Commercial Services Agreement, Commercial Services Agreement, Commercial Services Agreement
