Extending Time When Investigations Cannot Be Completed in Ten Business Days Sample Clauses

Extending Time When Investigations Cannot Be Completed in Ten Business Days. If we cannot complete the investigation of a suspected error within ten (10) business days, we may take up to 45 calendar days from the receipt of your error notice to investigate the suspected error and determine if an error occurred. If we use the additional 45 calendar days to investigate, we will provisionally credit your account within 10 business days for the amount of the alleged error (including interest if your account is eligible to earn interest) and notify you of the provisional crediting within two (2) business days after so doing. We will correct any error within one (1) business day after determining the alleged error occurred. We will notify you of our final decision within three (3) business days after completing our investigation. During our investigation, you will have full use of the funds alleged to be in error.
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