Fault Incidents. (a) During the staffed hours of the NMC. When the NMC receives information on a fault incident it is logged. Where the fault is with the System, a fault response is initiated by the NMC. Where the fault incident is not with the System, but is within the responsibility of the Client, and/or a party nominated by the Client, the NMC will contact the Client, and/or the party nominated by the Client, as soon as possible by email and/or telephone.
Appears in 3 contracts
Samples: Multiplexing Services Agreement, Multiplexing Services Agreement, Multiplexing Services Agreement
Fault Incidents. (a) During the staffed hours of the NMC. 7.4.1 When the NMC receives information on a fault incident it is logged. Where the fault is with the System, System a fault response is initiated by the NMC. Where the fault incident is not with the System, but is within the responsibility of the Client, and/or a party any Authorised Representative nominated by the Client, the NMC will contact the Client, and/or the party nominated by the Client, Client as soon as possible by email and/or telephonetelephone as per Section 7.3.
Appears in 2 contracts
Samples: Television Broadcasting Services Agreement, Television Broadcasting Services Agreement
