Fault Reporting. 15.11 The Client shall establish and maintain such fault reporting organization, hereinafter referred to as the" Centre”, as shall be agreed with the Contractor. The center shall notify the Contractor by telephone that a fault exists and confirm by E- mail.
Appears in 6 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Fault Reporting. 15.11 The Client shall establish and maintain such fault reporting organization, hereinafter referred to as the" Centre”, as shall be agreed with the Contractor. The center shall notify the Contractor by telephone that a fault exists and confirm by E- E-mail.
Appears in 1 contract
Samples: Service Level Agreement
