Common use of Feedback or Complaints Clause in Contracts

Feedback or Complaints. A. The Long Grove Village Manager or his designee shall be the contact person for receiving queries, complaints, and commendations of services performed under this Interim Planning IGA. All such queries, complaints, and communications involving Mundelein personnel shall be forwarded to the Mundelein Director of Community Development for disciplinary or other action, as determined by the Mundelein Director of Community Development, unless such action relates to the Mundelein Director of Community Development, in which case such communication shall be forwarded to the Mundelein Village Administrator. B. Any questions regarding the duties and functions, standards of performance, or level or manner of performance pertaining to this Interim Planning IGA shall be discussed and resolved by the Long Grove Village Manager and the Mundelein Director of Community Development.

Feedback or Complaints. A. The Long Grove Village Manager or his designee shall be the contact person for receiving queries, complaints, and commendations of services performed under this Interim Planning IGA. All such queries, complaints, and communications involving Mundelein personnel shall be forwarded to the Mundelein Director of Community Development for disciplinary or other action, as determined by the Mundelein Director of Community Development, unless such action relates to the Mundelein Director of Community Development, in which case then such communication shall be forwarded to the Mundelein Village Administrator. B. Any questions regarding the duties and functions, standards of performance, or level or manner of performance pertaining to this Interim Planning IGA shall be discussed and resolved by the Long Grove Village Manager and the Mundelein Director of Community Development.

Feedback or Complaints. A. The Long Grove Village Manager or his designee shall be the contact person for receiving queries, complaints, and commendations of services performed under this Interim Planning Second Amended IGA. All such queries, complaints, and communications involving Mundelein personnel shall be forwarded to the Mundelein Director of Community Development for disciplinary or other action, as determined by the Mundelein Director of Community Development, unless such action relates to the Mundelein Director of Community Development, in which case then such communication shall be forwarded to the Mundelein Village Administrator. B. Any questions regarding the duties and functions, standards of performance, or level or manner of performance pertaining to this Interim Planning Second Amended IGA shall be discussed and resolved by the Long Grove Village Manager and the Mundelein Director of Community Development.