Fix. On receipt of an Incident, and unless agreed otherwise with the Customer or End User, the Company undertakes to dispatch a suitably qualified service engineer and any required replacement items to the relevant Site and complete corrective maintenance, allowing the Equipment to resume working, within any Fix Time (as defined herein) for the item of Equipment as set out in the Schedule.
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Samples: Hardware Maintenance Services Agreement, Hardware Maintenance Services Agreement, Hardware Maintenance Services Agreement
Fix. On receipt of an Incident, and unless agreed otherwise with the Customer or End User, the Company undertakes to dispatch a suitably qualified service engineer and any required replacement items for corrective maintenance to arrive at the relevant Site and complete corrective maintenance, allowing the Equipment to resume working, within any Fix Time (as defined herein) for the item of Equipment as set out in the Schedule.
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