Fleet Management Services. Contractor may offer bundled services to manage and maintain the Authorized User’s fleet of Contractor’s-branded Printing and Imaging Equipment. Fleet Management Services shall be offered only for (A) Products offered under the Contract, or (B) EOL Products that fit the scope of the Contract as determined by OGS. Fleet Management Services may include, but are not limited to, the following: 1. Remote monitoring of the operating status of the Printing and Imaging Equipment; 2. Automated dispatch of Replacement Service Parts and Consumables, and service technicians; 3. Delivery of preventative services, such as firmware updates and device settings; and 4. A dedicated Contractor representative for the Authorized User’s account.
Appears in 18 contracts
Samples: Vendor and Supplier Contracts, Vendor and Supplier Contracts, Vendor and Supplier Contracts