For Desktop Versions. If Licensee has purchased a Plug-in Version of the Product before June 3rd 2012, support for the Desktop Version will be provided with the terms specified in Clause 6.1 above. Otherwise Software Maintenance includes Balsamiq’s provisioning to Licensee Product updates and/or enhancements made generally available to customers from time to time, and online technical support via online forums only (no email, instant messenger or phone support) to one Licensee- designated technical contact for the sole purpose of addressing technical issues relating to the use of the Product, for a period of twelve (12) months from the Commencement Date (the "Desktop Initial Maintenance Period"). No additional support will be provided after the Desktop Initial Maintenance Period.
Appears in 4 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
For Desktop Versions. If Licensee has purchased a Plug-in Version of the Product before June 3rd 2012Product, support for the Desktop Version will be provided with the terms specified in Clause 6.1 above. Otherwise Software Maintenance includes Balsamiq’s provisioning to Licensee Product updates and/or enhancements made generally available to customers from time to time, and online technical support via online forums only (no email, instant messenger or phone support) to one Licensee- Licensee-designated technical contact for the sole purpose of addressing technical issues relating to the use of the Product, for a period of twelve (12) months from the Commencement Date (the "Desktop Initial Maintenance Period"). No additional support will be provided after the Desktop Initial Maintenance Period.
Appears in 4 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
For Desktop Versions. If Licensee has purchased a Plug-in Version of the Product before June 3rd 2012Product, support for the Desktop Version will be provided with the terms specified in Clause 6.1 above. Otherwise Software Maintenance includes BalsamiqRed Hammer’s provisioning to Licensee Product updates and/or enhancements made generally available to customers from time to time, and online technical support via online forums only (no email, instant messenger or phone support) to one Licensee- Licensee-designated technical contact for the sole purpose of addressing technical issues relating to the use of the Product, for a period of twelve (12) months from the Commencement Date (the "Desktop Initial Maintenance Period"). No additional support will be provided after the Desktop Initial Maintenance Period.
Appears in 1 contract
Samples: Software License Agreement