For Desktop Versions. Software Maintenance includes Balsamiq’s provisioning to Licensee Product minor-version updates (3.x but nor 4.0 and later) and/or enhancements made generally available to customers from time to time. Software Maintenance also includes online technical support via online forums only (no email, instant messenger or phone support) to one Licensee-designated technical contact for the sole purpose of addressing technical issues relating to the use of the Product, for a period of twelve (12) months from the Maintenace Start Date. No additional support will be provided after that.
Appears in 3 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
For Desktop Versions. Software Maintenance includes Balsamiq’s provisioning to Licensee Product minor-version updates (3.x but nor not 4.0 and later) and/or enhancements made generally available to customers from time to time. Software Maintenance also includes online technical support via online forums only (no email, instant messenger or phone support) to one Licensee-designated technical contact for the sole purpose of addressing technical issues relating to the use of the Product, for a period of twelve (12) months from the Maintenace Maintenance Start Date. No additional support will be provided after that.
Appears in 2 contracts
Samples: End User License Agreement, End User License Agreement
For Desktop Versions. Software Maintenance includes Balsamiq’s provisioning to Licensee Product minor-version updates (3.x but nor 4.0 and later) and/or enhancements made generally available to customers from time to time. Software Maintenance also includes , and online technical support via online forums only (no email, instant messenger or phone support) to one Licensee-designated technical contact for the sole purpose of addressing technical issues relating to the use of the Product, for a period of twelve (12) months from the Maintenace Start Commencement Date. No additional support will be provided after that.
Appears in 1 contract
Samples: End User License Agreement