For Voice Customers. If you pay a flat monthly fee for your calling plan, that fee may not cover certain types of calls. You will be billed for these excluded call types on a per-call basis (e.g., operator services) or a measured basis (e.g., international calls). Generally, for billing purposes, a measured call begins when the call is answered by the called party or an automated answering device (such as an answering machine or fax machine); it ends when one of the parties disconnects the call. However, some providers (e.g., those involved in calls to foreign countries) charge for a completed call when the called party's line rings or after a certain number of rings. If such a provider charges Packerland, its affiliates, or suppliers as if your call were answered by the called party, Packerland will charge you for a completed call. Measured calls are recorded in whole minutes, with partial minutes rounded up to the next whole minute. If the computed charge for a measured call or for taxes or surcharges includes a fraction of a cent, the fraction is rounded up to the nearest whole cent. Consult the Voice pricing information for information on per-call charges and the timing of measured-call charges. You understand and agree that our paper bills for Voice contain only a summary of charges, and that detailed information about your calls and charges will be available only for a limited period at a password-protected portion of our Website. You may call 0-000-000-0000 for a paper copy of outbound toll call records related to your most recent xxxx. There may be an additional charge for these outbound toll call records except as otherwise required by applicable law. Packerland reserves the right to limit or block any Voice usage as Packerland deems necessary to prevent harm to its network, fraud, or other abuse of Voice services.
For Voice Customers. Except as described below, you may use Voice with your telephone Inside Wiring, as long as we have reasonable access to it and you have the right to give us access to it. If you wish to have your MTA connected to your telephone Inside Wiring, you are advised to have a Packerland technician perform the installation. To make that connection, we must first disconnect your telephone Inside Wiring from the network of your existing telephone provider (such as a Xxxx network), which may disable any services you receive from them. If you install Voice yourself (where self-installation is an option), you should connect the MTA to a cordless phone, not directly to your telephone Inside Wiring. If the MTA is connected to your telephone Inside Wiring without first disconnecting the wiring from any existing telephone provider's network, the MTA may be damaged and/or Voice may not operate properly.
For Voice Customers. You agree the MTA and Voice will only be used at the Premises, except that certain online features may be accessible from locations other than the Premises. You understand and acknowledge that if you improperly install the Packerland Equipment or Voice at another location in the Premises, then Voice, including but not limited to 911/E911, may fail to function or may function improperly. If you move the MTA or Voice to another location without notifying us, you do so in violation of this Agreement and at your own risk. You expressly agree not to use Voice for auto-dialing, continuous or extensive call forwarding, telemarketing, fax broadcasting or fax blasting, or for any other use that results in excessive usage (2,000 minutes per month) inconsistent with normal residential calling patterns. If we determine, in our sole discretion, that your use of Voice is excessive or in violation of this Agreement, we reserve the right (i) immediately and without notice to terminate or modify Voice or (ii) assess additional charges for each month in which any excessive usage occurred.
For Voice Customers. Voice pricing information is supplied with our Welcome Kit. Additional pricing information is available at w xx.xxxxxxxxxxxxx.xxx (or an alternative site if we notify you).
For Voice Customers. You will be liable for all authorized and unauthorized Voice use. You agree to notify us immediately in writing or by calling our customer service line during normal business hours if you become aware at any time that the MTA has been stolen or that your Services are being stolen or used without your authorization. When you call or write, you must provide your account number and a detailed description of the circumstances of the theft of your MTA or unauthorized use of your Voice Services. If you fail to notify us in a timely manner, your Services may be terminated without notice, with additional charges to you.
For Voice Customers. If you pay a flat monthly fee for your calling plan, that fee may not cover certain types of calls. You will be billed for these excluded call types on a per-call basis (e.g., operator services) or a measured basis (e.g., international calls). Generally, for billing purposes, a measured call begins when the call is answered by the called party or an automated answering device (such as an answering machine or fax machine); it ends when one of the parties disconnects the call. However, some providers (e.g., those involved in calls to foreign countries) charge for a completed call when the called party’s line rings or after a certain number of rings. If such a provider charges Optic, its affiliates, or suppliers as if your call were answered by the called party, Optic will charge you for a completed call. Measured calls are recorded in whole minutes, with partial minutes rounded up to the next whole minute. If the charge for a measured call or for taxes or surcharges includes a fraction of a cent, the fraction is rounded up to the nearest whole cent.
For Voice Customers. You understand and acknowledge that you will not be able to use Voice under certain circumstances, including but not limited to the following: (i) if our network or facilities are not operating or (ii) if normal electrical power to the MTA is interrupted and the MTA does not have a functioning battery backup. You also understand and acknowledge that the performance of the battery backup is not guaranteed. If the battery backup does not provide power, Voice will not function until normal power is restored. You also understand and acknowledge that you will not be able to use online features of Voice, where we make those features available, under certain circumstances including but not limited to the interruption of your Internet connection.
For Voice Customers. You will be liable for all authorized and unauthorized Voice use. You agree to notify us immediately in writing or by calling our customer service line during normal business hours if you become aware at any time that the MTA has been stolen or that your Services are being stolen or used without your authorization. When you call or write, you must provide your account number and a detailed description of the circumstances of the theft of your MTA or unauthorized use of your Voice Services. If you fail to notify us in a timely manner, your Services may be terminated without notice, with additional charges to you. Inside Wiring. You may install Inside Wiring, such as additional cable wiring and outlets, provided it does not interfere with the normal operations of our cable network. If you have us install Inside Wiring, we will charge you for that service. Regardless of who installed it, we consider the Inside Wiring your property or the property of whomever owns the Premises. Accordingly, you are responsible for the repair and maintenance of the Inside Wiring, unless you and Packerland have agreed otherwise in writing. (If you do not own the Premises, contact your landlord or building manager about the repair or maintenance of Inside Wiring.) If you have us repair or maintain the Inside Wiring, we will charge you for that service.
