Formal Response Times. Formal response is defined as an accurate estimate of effort and schedule. Planet Payment will provide a formal response for all Change Requests submitted by Acquirer. The priority will be determined by the Acquirer business units and Acquirer project team. Appendix Three gives details of formal response times by priority of service and change request.
Appears in 4 contracts
Samples: Processing Agreement, Processing Agreement (Planet Payment Inc), Multi Currency Processing Agreement (Planet Payment Inc)
