Common use of FULFILMENT OF ORDERS Clause in Contracts

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours endeavors to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored.the 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours endeavors to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).all

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms.Specific 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pickpic-up kup by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise , in which case the Partner Specific Conditions.Goods Prices may not be 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut nut/free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of BoltXxxx), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut nut/free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 4.9 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours endeavors to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark xxxx itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours endeavors to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up pickup by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner, in which case the Goods Prices may not be more expensive than the same Goods would cost on Bolt’s competitors' platforms; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours endeavors to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored.the 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours endeavors to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up pickup by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-pick up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner, in which case the Goods Prices may not be more expensive than the same Goods would cost on Bolt’s competitors' platforms; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms.Specific 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark xxxx itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise , in which case the Partner Specific Conditions.Goods Prices may not be 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl4.2 Partner dołoży wszelkich starań, aby zapewnić dostępność wszystkich Towarów wyświetlanych na Platformie Bolt Food. the competitors of Bolt)W przypadku, unless agreed otherwise in the gdy Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the nie jest lub może nie być w stanie zrealizować Zamówień, Operator Restauracji zaprzestanie przyjmowania dalszych Zamówień i oznaczy swoją obecność jako offline na Platformie Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platformdo czasu przywrócenia gotowości do realizacji Zamówień. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of BoltXxxx), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut nut/free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms.Specific 4.2 The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise , in which case the Partner Specific Conditions.Goods Prices may not be 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).unless

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours endeavors to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored.the 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours endeavors to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up pickup by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-pick up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner, in which case the Goods Prices may not be more expensive than the same Goods would cost on Xxxx’s competitors' platforms; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 4.1. The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions4. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms.PASŪTĪJUMU IZPILDE 4.2 4.1. Partneris būs gatavs uzsākt pakalpojumu sniegšanu ar Bolt Food piegādes platformas starpniecību no Līguma 4.2. The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 4.3. The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 4.4. The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 4.5. The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 4.6. The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 4.6.1. correspond to the description of the Goods on the Bolt Food Platform parakstīšanas brīža, xx xxxx Partnera īpašajos nosacījumos nav noteikts citādi. Šo Vispārīgo noteikumu Pielikumā Nr. 1 (Apkalpošanas līmeņa prasības) ir sniegtas detalizētas Pasūtījumu noformēšanas prasības un norādījumi. 4.2. Partneris pieliek visas iespējamās pūles, lai nodrošinātu visu Bolt Food piegādes platformā atspoguļoto Preču pieejamību. Gadījumā, ja Partneris nespēj vai, visticamāk, xxxxx spējīgs izpildīt Pasūtījumus, Partneris pārtrauks pieņemt jebkādus turpmākus Pasūtījumus un atzīmēs sevi Bolt Food piegādes platformā kā esošu bezsaistē līdz tiks atjaunotas spējas izpildīt Pasūtījumus. 4.3. Partneris nodrošina, lai piegādei un / vai saņemšanai xxxxx Klientam sagatavotās Preces atbilstu Klienta Pasūtījumam. Partneris pieliek visas iespējamās pūles, lai ievērotu īpašus Klienta norādījumus un prasības, xx xxxxx ir. 4.4. Pasūtījums būs gatavs saņemšanai no Kurjera puses vai Klienta puses xxxxx Pielikumā Nr. 1 (Apkalpošanas līmeņa prasības) norādītajā laika periodā. Partnerim ir tiesības jebkurā laikā izvēlēties un atteikties no līdzņemšanas funkcijas (t.i., ka Klients saņem Pasūtījumu pats xxxxx). 4.5. Partneris nodrošina, ka pasūtītās Preces tiktu pienācīgi iepakotas (tajā skaitā atbilstoši visām pārtikas drošības prasībām, ja Preces satur pārtikas produktus), ņemot xxxx to, ka Kurjeram vai Klientam būs pienākums paņemt iepakoto Pasūtījumu. Gadījumā, ja Preces satur pārtikas produktus, Kurjeram ir pienākums novietot to termosomā piegādei. Iepakojums nedrīkst saturēt nekādus Bolt konkurentu logotipus. Iepakojums nedrīkst saturēt jebkādus trešo personu reklāmas materiālus (tajā skaitā Bolt konkurentu), xx xxxx Partnera īpašajos nosacījumus nav atrunāts citādi. 4.6. Partneris nodrošina, lai piegādei sagatavotās Preces, xxxxx paņems Kurjers vai Klients pats xxxxx: 4.6.1. atbilst Bolt Food piegādes platformā norādītajam Preču aprakstam (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 4.6.2. are not harmful to health or the environment; 4.6.3 4.6.3. have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 4.6.4. comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 4.6.5. correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 4.7. Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 4.8. The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 4.9. The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditionsconditions. 4.10 4.10. In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 3.1. The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 3.2. The Partner shall use its best endeavours to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark xxxx itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 3.3. The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours to comply with specific instructions and requests of the Client, if applicable. 4.4 3.4. The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-take- away function (i.e. self pick-up by the Client) at any time. 4.5 3.5. The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 3.6. The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 3.6.1. correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 3.6.2. are not harmful to health or the environment; 4.6.3 3.6.3. have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 3.6.4. comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 3.6.5. correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 3.7. Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 3.8. The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner, in which case the Goods Prices may not be more expensive than the same Goods would cost on Bolt’s competitors' platforms; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 3.9. The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours endeavors to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark xxxx itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours endeavors to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up pickup by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-pick up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner, in which case the Goods Prices may not be more expensive than the same Goods would cost on Bolt’s competitors' platforms; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).

FULFILMENT OF ORDERS. 4.1 The Partner will be ready to launch the provision of services under the Bolt Food Platform from the moment of signing the Agreement, unless otherwise agreed in the Partner Specific Conditions. The detailed requirements and instructions for the handling of Orders are provided in Schedule 1 (Service Level Requirements) to these General Terms. 4.2 The Partner shall use its best endeavours endeavors to ensure the availability of all Goods that are displayed in the Bolt Food Platform. In the event that the Partner is or is likely to become unable to fulfil the Orders, the Partner will cease to accept any further Orders and mark itself as offline on the Bolt Food Platform until readiness to fulfil the Orders is restored. 4.3 The Partner shall ensure that the Goods prepared for delivery to the Client and/or pick-up by the Client comply with the Order of the Client. The Partner shall use its best endeavours endeavors to comply with specific instructions and requests of the Client, if applicable. 4.4 The Order shall be ready for pick-up by the Courier or by the Client within the timeframe specified in Schedule 1 (Service Level Requirements). The Partner has a right to opt-in and opt-out from the take-away function (i.e. self pick-up by the Client) at any time. 4.5 The Partner shall ensure that the ordered Goods are properly packaged (incl. in accordance with all food safety requirements in case the Goods contain food), taking into account that the Courier or the Client will only be required to pick-pick up a packaged Order. In case the Goods contain food, the Courier will also be required to place it into the thermo-bag for delivery. The packaging may not include any logos of the competitors of Bolt. The packaging may not include any advertising material of third parties (incl. the competitors of Bolt), unless agreed otherwise in the Partner Specific Conditions. 4.6 The Partner ensures that the Goods prepared for delivery by the Courier and/or self pick-up by the Client: 4.6.1 correspond to the description of the Goods on the Bolt Food Platform (including indications that particular Goods are gluten or nut free or suitable for vegetarians or vegans in case the Goods contain food); 4.6.2 are not harmful to health or the environment; 4.6.3 have been properly cooked or prepared and are otherwise safe, of high quality, fit for transportation and consumption and at an appropriate temperature for consumption by the Client in case the Goods contain food; 4.6.4 comply with all applicable requirements for the preparation/production and packaging at all times (including as reasonably required to withstand the delivery process); 4.6.5 correspond to the greatest extent possible to the photography uploaded in the Bolt Food Platform. 4.7 Bolt shall have the right to inspect the process of the provision of services by the Partner at any time. 4.8 The Goods Prices indicated on the Bolt Food Platform may not be more expensive than the same Goods would cost at the Partner’s establishment, except (i) in cases of promotions applicable only at the establishment of the Partner; (ii) if agreed otherwise in the Partner Specific Conditions. 4.9 The Partner may not charge the Client any additional fees for the packaging of the Goods, unless agreed otherwise in the Partner Specific Conditions. 4.10 In case the delivery services are provided by the Partner, the Partner warrants that during the course of providing the delivery service, it complies and where relevant, its employees and/or contractors who are providing the delivery service on behalf of the Partner, comply with all relevant laws and regulations applicable to the provision of delivery service to the Client and with all requirements set out in Schedule 3 (Requirements for providing delivery service).