Common use of GENERAL NETWORK REQUIREMENTS Clause in Contracts

GENERAL NETWORK REQUIREMENTS. 74.1. Embarq shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq is able to test, in accordance with the terms and conditions of this Agreement. 74.2. During the term of this Agreement, Embarq shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq shall provide CLEC with maintenance support at Parity. 74.3. Embarq shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, seven (7) days a week. 74.4. Embarq shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.5. Embarq shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.6. All Embarq employees or contractors who perform repair service for CLEC end users shall follow Embarq standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.1. Embarq employees or contractors shall perform repair service that is equal in quality to that provided to Embarq end users; and 74.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq end user. 74.7. Embarq shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.8. Embarq shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq may potentially impact CLEC end users.

Appears in 11 contracts

Samples: Interconnection, Collocation and Resale Agreement, Interconnection, Collocation and Resale Agreement, Interconnection, Collocation and Resale Agreement

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GENERAL NETWORK REQUIREMENTS. 74.1. Embarq Sprint shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq Sprint is able to test, in accordance with the terms and conditions of this Agreement. 74.2. During the term of this Agreement, Embarq Sprint shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq Sprint shall provide CLEC with maintenance support at Parity. 74.3. Embarq Sprint shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.4. Embarq Sprint shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.5. Embarq Sprint shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.6. All Embarq Sprint employees or contractors who perform repair service for CLEC end users shall follow Embarq Sprint standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.1. Embarq Sprint employees or contractors shall perform repair service that is equal in quality to that provided to Embarq Sprint end users; and 74.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq Sprint end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq a Sprint end user. 74.7. Embarq Sprint shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq Sprint in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.8. Embarq Sprint shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq Sprint on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq Sprint may potentially impact CLEC end users.

Appears in 2 contracts

Samples: Master Interconnection, Collocation and Resale Agreement, Master Interconnection, Collocation and Resale Agreement

GENERAL NETWORK REQUIREMENTS. 74.170.1. Embarq Sprint shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq Sprint is able to test, in accordance with the terms and conditions of this Agreement. 74.270.2. During the term of this Agreement, Embarq Sprint shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq Sprint shall provide CLEC with maintenance support at Parity. 74.370.3. Embarq Sprint shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.470.4. Embarq Sprint shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.570.5. Embarq Sprint shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.670.6. All Embarq Sprint employees or contractors who perform repair service for CLEC end users shall follow Embarq Sprint standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.170.6.1. Embarq Sprint employees or contractors shall perform repair service that is equal in quality to that provided to Embarq Sprint end users; and 74.6.270.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq Sprint end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq a Sprint end user. 74.770.7. Embarq Sprint shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq Sprint in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.870.8. Embarq Sprint shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq Sprint on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq Sprint may potentially impact CLEC end users.

Appears in 2 contracts

Samples: Master Interconnection, Collocation and Resale Agreement, Master Interconnection, Collocation and Resale Agreement

GENERAL NETWORK REQUIREMENTS. 74.1. Embarq shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq is able to test, in accordance with the terms and conditions of this Agreement. 74.2. During the term of this Agreement, Embarq shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq shall provide CLEC with maintenance support at Parity. 74.3. Embarq shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, seven (7) days a week. 74.4. Embarq shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.5. Embarq shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.6. All Embarq employees or contractors who perform repair service for CLEC end users shall follow Embarq standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.1. Embarq employees or contractors shall perform repair service that is equal in quality to that provided to Embarq end users; and 74.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq end user. 74.7. Embarq shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq in the maintenance of its own network. CLEC shall perform its own testing for UNEs[Intentionally Omitted.] 74.8. Embarq shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq may potentially impact CLEC end users.

Appears in 1 contract

Samples: Interconnection Agreement

GENERAL NETWORK REQUIREMENTS. 74.1. Embarq ILEC shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq ILEC is able to test, in accordance with the terms and conditions of this Agreement. 74.2. During the term of this Agreement, Embarq ILEC shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq ILEC shall provide CLEC with maintenance support at Parity. 74.3. Embarq ILEC shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.4. Embarq ILEC shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.5. Embarq ILEC shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.6. All Embarq ILEC employees or contractors who perform repair service for CLEC end users shall follow Embarq ILEC standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.1. Embarq ILEC employees or contractors shall perform repair service that is equal in quality to that provided to Embarq ILEC end users; and 74.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq ILEC end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq ILEC end user. 74.7. Embarq ILEC shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq ILEC in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.8. Embarq ILEC shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq ILEC on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq ILEC may potentially impact CLEC end users.

Appears in 1 contract

Samples: Interconnection, Collocation and Resale Agreement

GENERAL NETWORK REQUIREMENTS. 74.175.1. Embarq shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq is able to test, in accordance with the terms and conditions of this Agreement. 74.275.2. During the term of this Agreement, Embarq shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq shall provide CLEC with maintenance support at Parity. 74.375.3. Embarq shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, seven (7) days a week. 74.475.4. Embarq shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.575.5. Embarq shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.675.6. All Embarq employees or contractors who perform repair service for CLEC end users shall follow Embarq standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.175.6.1. Embarq employees or contractors shall perform repair service that is equal in quality to that provided to Embarq end users; and 74.6.275.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq end user. 74.775.7. Embarq shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.875.8. Embarq shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq may potentially impact CLEC end users.

Appears in 1 contract

Samples: Confidentiality Agreement

GENERAL NETWORK REQUIREMENTS. 74.1. Embarq shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq is able to test, in accordance with the terms and conditions of this Agreement. 74.2. During the term of this Agreement, Embarq shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq shall provide CLEC with maintenance support at Parity. 74.3. Embarq shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.4. Embarq shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.5. Embarq shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.6. All Embarq employees or contractors who perform repair service for CLEC end users shall follow Embarq standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.1. Embarq employees or contractors shall perform repair service that is equal in quality to that provided to Embarq end users; and 74.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an a Embarq end user.user.‌ 74.7. Embarq shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.8. Embarq shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq may potentially impact CLEC end users.

Appears in 1 contract

Samples: Interconnection, Collocation and Resale Agreement

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GENERAL NETWORK REQUIREMENTS. 74.173.1. Embarq shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq is able to test, in accordance with the terms and conditions of this Agreement. 74.273.2. During the term of this Agreement, Embarq shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq shall provide CLEC with maintenance support at Parity. 74.373.3. Embarq shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, seven (7) days a week. 74.473.4. Embarq shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.573.5. Embarq shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.673.6. All Embarq employees or contractors who perform repair service for CLEC end users shall follow Embarq standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that:that:‌ 74.6.173.6.1. Embarq employees or contractors shall perform repair service that is equal in quality to that provided to Embarq end users; and 74.6.273.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq end user. 74.773.7. Embarq shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.873.8. Embarq shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq may potentially impact CLEC end users.

Appears in 1 contract

Samples: Interconnection, Collocation and Resale Agreement

GENERAL NETWORK REQUIREMENTS. 74.148.1. Embarq Sprint shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq Sprint is able to test, in accordance with the terms and conditions of this Agreement. 74.248.2. During the term of this Agreement, Embarq Sprint shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq Sprint shall provide CLEC with maintenance support at Parity. 74.348.3. Embarq Sprint shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.448.4. Embarq Sprint shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.548.5. Embarq Sprint shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.648.6. All Embarq Sprint employees or contractors who perform repair service for CLEC end users shall follow Embarq Sprint standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.148.6.1. Embarq Sprint employees or contractors shall perform repair service that is equal in quality to that provided to Embarq Sprint end users; and 74.6.248.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq Sprint end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq a Sprint end user. 74.748.7. Embarq Sprint shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq Sprint in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.848.8. Embarq Sprint shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq Sprint on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq Sprint may potentially impact CLEC end users.

Appears in 1 contract

Samples: Master Interconnection Agreement

GENERAL NETWORK REQUIREMENTS. 74.1. Embarq shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq is able to test, in accordance with the terms and conditions of this Agreement. 74.2. During the term of this Agreement, Embarq shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq shall provide CLEC with maintenance support at Parity. 74.3. Embarq shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.4. Embarq shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.5. Embarq shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.6. All Embarq employees or contractors who perform repair service for CLEC end users shall follow Embarq standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.1. Embarq employees or contractors shall perform repair service that is equal in quality to that provided to Embarq end users; and 74.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq end user. 74.7. Embarq shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.8. Embarq shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq may potentially impact CLEC end users.

Appears in 1 contract

Samples: Interconnection, Collocation and Resale Agreement

GENERAL NETWORK REQUIREMENTS. 74.162.1. Embarq Sprint shall provide repair, maintenance and testing for all resold Telecommunications Services and such UNEs that Embarq Sprint is able to test, in accordance with the terms and conditions of this Agreement. 74.262.2. During the term of this Agreement, Embarq Sprint shall provide necessary maintenance business process support as well as those technical and systems interfaces at Parity. Embarq Sprint shall provide CLEC with maintenance support at Parity. 74.362.3. Embarq Sprint shall provide on a regional basis, a point of contact for CLEC to report vital telephone maintenance issues and trouble reports twenty four (24) hours a day, and seven (7) days a week. 74.462.4. Embarq Sprint shall provide CLEC maintenance dispatch personnel on the same schedule that it provides its own subscribers. 74.562.5. Embarq Sprint shall cooperate with CLEC to meet maintenance standards for all Telecommunications Services and unbundled network elements ordered under this Agreement. Such maintenance standards shall include, without limitation, standards for testing, network management, call gapping, and notification of upgrades as they become available. 74.662.6. All Embarq Sprint employees or contractors who perform repair service for CLEC end users shall follow Embarq Sprint standard procedures in all their communications with CLEC end users. These procedures and protocols shall ensure that: 74.6.162.6.1. Embarq Sprint employees or contractors shall perform repair service that is equal in quality to that provided to Embarq Sprint end users; and 74.6.262.6.2. Trouble calls from CLEC shall receive response time priority that is equal to that of Embarq Sprint end users and shall be handled on a “first come first served” basis regardless of whether the end user is a CLEC end user or an Embarq a Sprint end user. 74.762.7. Embarq Sprint shall provide CLEC with scheduled maintenance for resold lines, including, without limitation, required and recommended maintenance intervals and procedures, for all Telecommunications Services and network elements provided to CLEC under this Agreement equal in quality to that currently provided by Embarq Sprint in the maintenance of its own network. CLEC shall perform its own testing for UNEs. 74.862.8. Embarq Sprint shall give maximum advanced notice to CLEC of all non-scheduled maintenance or other planned network activities to be performed by Embarq Sprint on any network element, including any hardware, equipment, software, or system, providing service functionality of which CLEC has advised Embarq Sprint may potentially impact CLEC end users.

Appears in 1 contract

Samples: Master Interconnection, Collocation and Resale Agreement

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