Common use of General Overview Clause in Contracts

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the service;  The responsibilities of the clients receiving the service;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers The Department Web Hosting service;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients Customers and Web Admins and Developers (Users) receiving the these service;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service• The Service Desk;  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of responsibilitiesof UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Telephone Services;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service• The A to Z Department Directory Service;  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Master Hardware Contract Service;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service• The Network Access Services;  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service• The Domain Name Services (DNS);  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Software Distribution Service;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceMobile Device Services;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Domain Name Services (DNS);  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Service Desk;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of responsibilitiesof UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer Customer, UNM Data Owners, and UNM IT to document the provision of:  Colocation of Physical Servers service;  • The general levels of response, availability, and maintenance associated with these Information Security Incident Response services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the serviceservices. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. ‌ This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers • The Department Web Hosting service;  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients Customers and Department Admins and Developers (Users) receiving the these service;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer Customer, UNM Data Owners, and UNM IT to document the provision of:  Colocation of Physical Servers service;  The general levels of response, availability, and maintenance associated with these Information Security Incident Response services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the serviceservices. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Central Authentication Service (CAS);  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe A to Z Department Directory Service;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers serviceThe Network Access Services;  The general levels of response, availability, and maintenance associated with these services;  The responsibilities of UNM IT as a provider of the servicethese services;  The responsibilities of the clients End-Users and Customers receiving the servicethese services;  The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers • The Department Web Hosting service;  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients Customers and Web Admins and Developers (Users) receiving the these service;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service• The Central Authentication Service (CAS);  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.

General Overview. This is an SLA between the Customer and UNM IT to document the provision of:  Colocation of Physical Servers service• The Software Distribution Service;  • The general levels of response, availability, and maintenance associated with these services;  • The responsibilities of UNM IT as a provider of the servicethese services;  • The responsibilities of the clients End-Users and Customers receiving the servicethese services;  • The financial arrangements associated with the service. This SLA shall be effective as of the Effective Date set forth on the cover page and will continue until revised or terminated.