Grievance Redressal Procedure. We assure the best customer service from our end to our valued Insured/Insured Person(s) and request you to adopt following procedure in case of any service related query or grievance. You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email at below mentioned email ID or by calling at our below mentioned call center number. Customer Care Cell Liberty General Insurance Limited 10th Floor, Tower A, Peninsula Business Park, Lower Parel, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free No: 0000 000 0000 Please include your Policy number in all your communication with the Company. This will help us resolve the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You are not satisfied with redressal of Your grievance, You may approach the nearest Insurance Ombudsman for resolution of Your grievance. The contact details of the Ombudsman offices are mentioned below; Office of the Ombudsman Contact Details Areas of Jurisdiction AHMEDABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd Floor, Xxxxxx House, Nr. C. U. Shah College, Ashram Road, AHMEDABAD-380 014. Tel.:- 000-00000000 Fax : 000-00000000 Email: xxx.xxx@xxxxxxxxxx.xxx Gujarat, UT of Dadra & Nagar Haveli, Daman and Diu BHOPAL Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd Floor, 0, Xxxxxxx Xxxxx, Opp. Airtel, Near New Market, BHOPAL(M.P.)-462 023. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx Madhya Pradesh & Chhattisgarh BHUBANESHWAR Insurance Ombudsman, Office of the Insurance Ombudsman, 00, Xxxxxx Xxxx, BHUBANESHWAR - 751 009. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxx@xxxxxxx.xx Orissa CHANDIGARH Insurance Ombudsman, Office of the Insurance Ombudsman, S.C.O. Xx.000-000, 0xx Xxxxx, Xxxxx Building. Sector 17-D,CHANDIGARH-160 017. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxx@xxxxx.xx.xx Punjab , Haryana, Himachal Pradesh, Jammu & Kashmir, UT of Chandigarh CHENNAI Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Court, 4th Floor, 453 (old 312), Anna Salai, Teynampet, CHENNAI-600 018. Tel.:- 000-00000000 /5284 Fax : 000-00000000 Email: xxxxxxxx@xx0.xxxx.xxx.xx Tamil Nadu, UT-Pondicherry Town and Karaikal (which are part of UT of Pondicherry) NEW DELHI Insurance Ombudsman, Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg., Xxxx Xxx Road, NEW DELHI-110 002. Tel.:- 000-00000000 Fax : 000-00000000 Email: xxxxxxxxx@xxxxxxxxxx.xxx Delhi & Rajasthan GUWAHATI Insurance Ombudsman, Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Panbazar Overbridge, S.S. Road, GUWAHATI-781 001 (ASSAM). Tel.:- 0000-0000000/5 Fax : 0000-0000000. Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam , Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura HYDERABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 6-2-46, 1st Floor, Moin Court, A.C. Guards, Lakdi-Ka-Pool, HYDERABAD-500 004. Tel : 000-00000000 Fax: 000-00000000, Email: xxxxxxxxxxx@xxxxx.xxx Andhra Pradesh, Karnataka and UT of Yanam - a part of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, ERNAKULAM-682 015. Tel : 0000-0000000 Fax : 0000-0000000. Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala , UT of (a) Lakshadweep , (b) Mahe - a part of UT of Pondicherry KOLKATA Insurance Ombudsman, Office of the Insurance Ombudsman, North British Bldg., 29, N.S. Road, 4th Floor, KOLKATA-700 001. Tel.: 000-00000000 Fax : 000-00000000. Email: xxxxxxx@xxxx.xxx West Bengal, Bihar, Jharkhand & UT of Andeman & Nicobar Islands, Sikkim LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxx Xxxxxx, Phase-2, 6th Floor, Xxxxx Xxxxxxx Xxxx, Xxxxxxxxxxx, XXXXXXX-000 001. Tel : 0522 -2231331 Fax : 0000-0000000 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal MUMBAI Insurance Ombudsman, Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S.V. Road, Santacruz(W), MUMBAI-400 054. Tel : 000-00000000 Fax : 000-00000000 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra , Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website of the Company and is subject to change in compliance with guidelines/regulations issued by Insurance Regulatory and Development Authority.
Appears in 1 contract
Samples: www.libertyinsurance.in
Grievance Redressal Procedure. We assure Level 1 You can call us on 0000 00 00000 or write us on xxxxxxxxxxxx@xxxxxxxxxxxxx.xxx between 10:00 AM to 6:00 PM, Monday to Friday (expect national holidays). Visit our Branch Monday to Friday Timing: 11.00 AM to 5.00 PM Write us at xxxxxxxxxxxx@xxxxxxxxxxxxx.xxx You will receive an acknowledgement/response within 7 working days from the best customer Customer service from our end to our valued Insured/Insured Person(s) and request team who has received your communication. Level 2 If you to adopt following procedure in case of any service related query or grievance. You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email at below mentioned email ID or by calling at our below mentioned call center number. Customer Care Cell Liberty General Insurance Limited 10th Floor, Tower A, Peninsula Business Park, Lower Parel, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free No: 0000 000 0000 Please include your Policy number in all your communication with the Company. This will help us resolve the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You are not satisfied with redressal the resolution you receive, we request you to contact the Grievance Redressal Officers and/or Nodal Officer of Your grievance, You may approach the nearest Insurance Ombudsman for resolution of Your grievanceCompany. The contact details of the Ombudsman offices Grievance Redressal Officer and Principal Nodal Officer are mentioned given below; Office of the Ombudsman Contact Details Areas of Jurisdiction AHMEDABAD Insurance Ombudsman, Office of the Insurance Ombudsman: Grievance Redressal Officer Principal Nodal Officer Nodal Officer Name Xx. Xxxxx Xxxxx MrAppannan Ponsivalai Ms. Xxxxxx Xxxxx Email us at xxxxxxxxxxxxxxxx@xxxxxxxxxxxxx.xxx xxxxxxxxxxxxx@xxxxxxxxxxxxx.xxx Call us at 022−00000000 Write to us at address Vastu Finserve India Private Limited Unit Nos. 203 & 204, 2nd Floor, Xxxxxx HouseA wing, Nr. C. U. Shah CollegeNavbharat Estates, Ashram Road, AHMEDABAD-380 014. Tel.:- 000-00000000 Fax : 000-00000000 Email: xxx.xxx@xxxxxxxxxx.xxx Gujarat, UT of Dadra & Nagar Haveli, Daman and Diu BHOPAL Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd Floor, 0, Xxxxxxx Xxxxx, Opp. Airtel, Near New Market, BHOPAL(M.P.)-462 023. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx Madhya Pradesh & Chhattisgarh BHUBANESHWAR Insurance Ombudsman, Office of the Insurance Ombudsman, 00, Zakaria Xxxxxx Xxxx, BHUBANESHWAR - 751 009Xxxxx, Xxxxxx 000000 You will receive an acknowledgement/response within 7−10 Working days from the receipt of your complaint/query. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxx@xxxxxxx.xx Orissa CHANDIGARH Insurance OmbudsmanLevel 3 If the complaint / dispute is not redressed within a period of one month, Office the customer may appeal to regulatory authority of the Insurance OmbudsmanReserve Bank of India, S.C.O. Xx.000-000at the address given below: Officer in Charge Reserve Bank of India, 0xx XxxxxDNBS, Xxxxx Mumbai Regional Office, RBI Building. Sector 17-D,CHANDIGARH-160 017. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxx@xxxxx.xx.xx Punjab , Haryana, Himachal Pradesh, Jammu & Kashmir, UT of Chandigarh CHENNAI Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Court, 4th Floor, 453 (old 312), Anna Salai, Teynampet, CHENNAI-600 018. Tel.:- 000-00000000 /5284 Fax : 000-00000000 Email: xxxxxxxx@xx0.xxxx.xxx.xx Tamil Nadu, UT-Pondicherry Town and Karaikal (which are part of UT of Pondicherry) NEW DELHI Insurance Ombudsman, Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg., Xxxx Xxx Road, NEW DELHI-110 002. Tel.:- 000-00000000 Fax : 000-00000000 Email: xxxxxxxxx@xxxxxxxxxx.xxx Delhi & Rajasthan GUWAHATI Insurance Ombudsman, Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Panbazar Overbridge, S.S. Road, GUWAHATI-781 001 (ASSAM). Tel.:- 0000-0000000/5 Fax : 0000-0000000. Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam , Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura HYDERABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 6-2-46, 1st Floor, Moin Court, A.C. Guards, Lakdi-Ka-Pool, HYDERABAD-500 004. Tel : 000-00000000 Fax: 000-00000000, Email: xxxxxxxxxxx@xxxxx.xxx Andhra Pradesh, Karnataka and UT of Yanam - a part of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, ERNAKULAM-682 015. Tel : 0000-0000000 Fax : 0000-0000000. Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala , UT of (a) Lakshadweep , (b) Mahe - a part of UT of Pondicherry KOLKATA Insurance Ombudsman, Office of the Insurance Ombudsman, North British Bldg., 29, N.S. Road, 4th Floor, KOLKATA-700 001. Tel.: 000-00000000 Fax : 000-00000000. Email: xxxxxxx@xxxx.xxx West Bengal, Bihar, Jharkhand & UT of Andeman & Nicobar Islands, Sikkim LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxx Xxxxxx, Phase-2, 6th Floor, Xxxxx Xxxxxxx Xxxx, Xxxxxxxxxxx, XXXXXXX-000 001. Tel : 0522 -2231331 Fax : 0000-0000000 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal MUMBAI Insurance Ombudsman, Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva AnnexeOpp. Mumbai Central Railway Station, S.V. RoadMumbai−400008 OR Lodge a complaint online through xxxxx://xxx.xxx.xxx.xx OR Submit through electronic or physical mode to Centralised Receipt and Processing Centre (CRPC) on Email XXXX@xxx.xxx.xx Address CRPC, Santacruz(W)4th Floor Sector -17, MUMBAI-400 054. Tel : 000Chandigarh – 160017 Contact center (toll-00000000 Fax : 000-00000000 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra , Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website free no) 14448 Timing 9:30 am to 5:15 pm It is hereby agreed that for detailed and exhaustive terms and conditions of the Company Loan, the Parties hereto shall refer to and is subject rely upon the Sanction Letter as well as the Loan Agreement and other documents executed/ to change be executed by them or either of them and in compliance with guidelinesthe event of any inconsistency the said Letter and the documents shall prevail. The above terms and conditions have been read by the Borrower/regulations issued s or read to the Borrower/s by Insurance Regulatory an authorized representative of VFIPL and Development Authority.have been understood by the Borrower/s and a duplicate copy of this MITC has been received by the Borrower. Applicant / Co applicant Name Date Signature
Appears in 1 contract
Samples: www.vastufinserve.com
Grievance Redressal Procedure. Dear Customer, At the outset, we thank you for choosing Magma HDI General Insurance Co Ltd as your insurance provider and hope we are able to meet and exceed your expectations. We assure also hope that the best policy delivered to you is in line with your proposal for insurance, we want to reiterate that providing top-class customer service from is our end motto and we are committed to deliver the same. In case you have any queries/ requests/ clarifications, you may get in touch with our valued Insured/Insured Person(s) and nearest branch or your insurance agent for the same. We request you to adopt quote your policy number in all your communications with us. In case, you remain dissatisfied with our response, we have a defined grievance handling procedure as mentioned below: The Grievance Redressal Cell of the Company looks into complaints from policyholders. Insured may approach the person nominated as 'Grievance Redressal Officer' with the details of his grievance: Please write to us at xxxxxxxxxxxx@xxxxx-xxx.xx.xx, or at the following procedure in case of any service related query or grievance. You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email at below mentioned email ID or by calling at our below mentioned call center number. address: Customer Care Cell Liberty Service Officer/ Grievance Redressal Officer Magma HDI General Insurance Limited 10th FloorCo Ltd EQUINOX BUSINESS PARK UNIT NO. 1B & 2B, Tower A2ND FLOOR, Peninsula Business ParkTOWER 3, Lower ParelLBS MARG, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free NoKURLA (WEST), MUMBAI-400070 Ph: 0000 000 0000 Please include your Policy number in all your communication with An acknowledgement will be sent from the Grievance Redressal Cell within 3 days of receipt of any complaint. Every complaint will be registered, numbered, internally assigned, investigated and the Company's response notified within 15 days of receipt of complaint. This will help us resolve Contact details of our 'Grievance Redressal Officer' is available on The Company's website. Further, the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You are not satisfied with redressal of Your grievance, You Insured may approach the nearest Insurance Ombudsman for redressal of the grievance, if he / she remains dissatisfied with the resolution provided by The Company. List of Your grievance. The Ombudsman offices with contact details are attached for ready reference. You may approach the office of Insurance Ombudsman once the Ombudsman offices are mentioned below; stipulated period of 30 days from date of filing the complaint is over. For updated status, please refer to websites xxx.xxxxx.xxx.xx or xxxxx://xxx.xxxxxx.xx.xx Office of the Ombudsman Contact Details Areas of Jurisdiction AHMEDABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd FloorXxxxxx Xxxxxxx Building, Xxxxxx House6th floor, Nr. C. U. Shah CollegeTilak Marg, Ashram Relief Road, AHMEDABAD-380 014Ahmedabad - 380 001. Tel.:- 000-00000000 Fax Tel.: 000-00000000 079 - 00000000/02/05/06 Email: xxx.xxx@xxxxxxxxxx.xxx Gujarat, UT xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Gujarat and Union Territories of Dadra & Nagar Haveli, Daman and Diu BHOPAL Diu. BENGALURU Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Building,PID No. 57-27-N-19 Ground Floor, 00/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx - 000 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Karnataka BHOPAL Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd FloorXxxxx, 0, Xxxxxxx Xxxxx, Opp. AirtelAirtel Office, Near New Market, BHOPAL(M.P.)-462 023Bhopal - 462 003. Tel.:- 0000-Madhya Pradesh and Chattisgarh. Tel.: 0755 - 0000000 Fax : 0000-0000000 / 2769202 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx Madhya Pradesh & Chhattisgarh xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx BHUBANESHWAR Insurance Ombudsman, Office of the Insurance Ombudsman, 00, Xxxxxx Xxxxxxxx, BHUBANESHWAR Xxxxxxxxxxx - 751 009. Tel.:- 0000-Tel.: 0674 - 0000000 Fax : 0000-0000000 /2596455 Email: xxxxxxx@xxxxxxx.xx Orissa xxxxxxxxxx.xxxxxxxxxxx@xxxxxx.xx.xx Odisha CHANDIGARH Insurance Ombudsman, Office of the Insurance Ombudsman, S.C.O. Xx.000-000No. 101, 0xx Xxxxx102 & 103, Xxxxx 2nd Floor, Batra Building. , Sector 17-17 - D,CHANDIGARH-160 , Chandigarh - 160 017. Tel.:- 0000-Tel.: 0172 - 0000000 Fax : 0000-0000000 / 2706468 Email: xxxxxx@xxxxx.xx.xx Punjab xxxxxxxxxx.xxxxxxxxxx@xxxxxx.xx.xx Punjab, HaryanaHaryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, UT of Ladakh & Chandigarh CHENNAI Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Xxxxxx Court, 4th Floor, 453 (old 312)000, Anna SalaiXxxx Xxxxx, TeynampetXxxxxxxxx, CHENNAI-600 XXXXXXX - 000 018. Tel.:- 000-Tel.: 044 - 00000000 /5284 Fax : 000-00000000 / 24335284 Email: xxxxxxxx@xx0.xxxx.xxx.xx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx Tamil Nadu, UT-Pondicherry Puducherry Town and Karaikal (which are part of UT of PondicherryPuducherry) NEW DELHI Insurance Ombudsman, Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg.Building, Xxxx Xxx RoadXxxx, NEW DELHI-110 Xxx Xxxxx - 000 002. Tel.:- 000-00000000 Fax Tel.: 000-00000000 011 - 00000000/23213504 Email: xxxxxxxxx@xxxxxxxxxx.xxx xxxxxxxxxx.xxxxx@xxxxxx.xx.xx Delhi & Rajasthan following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh GUWAHATI Insurance Ombudsman, Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Nr. Panbazar Overbridgeover bridge, S.S. Road, GUWAHATI-781 001 (ASSAMGuwahati - 781001(ASSAM). Tel.:- 0000-0000000/5 Fax Tel.: 0000-0000000. 0361 - 0000000 / 2602205 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam xxxxxxxxxx.xxxxxxxx@xxxxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura Tripura. HYDERABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 6-2-46, 1st Floorfloor, "Moin Court", A.C. Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Ka- Pool, HYDERABAD-500 Hyderabad - 500 004. Tel : 000-00000000 Fax: 000-00000000, Email: xxxxxxxxxxx@xxxxx.xxx Andhra Pradesh, Karnataka Telangana, Yanam and UT of Yanam - a part of Union Territory of Puducherry Tel.: 040 - 00000000 / 23312122 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx JAIPUR Office of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Xxxxxx Xxxxx - II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Rajasthan ERNAKULAM Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, ERNAKULAM-682 Ernakulam - 682 015. Tel Tel.: 0000-0484 - 0000000 Fax : 0000-0000000. / 2359338 Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Kerala, UT of (a) Lakshadweep Lakshadweep, (b) Mahe - Mahe-a part of UT Union Territory of Pondicherry Puducherry KOLKATA Insurance Ombudsman, Office of the Insurance Ombudsman, North British Hindustan Bldg., 29, N.S. Road. Annexe, 4th Floor, KOLKATA-700 0014, C.R. Avenue, KOLKATA - 700 072. Tel.: 000-033 - 00000000 Fax : 000-00000000. / 22124340 Email: xxxxxxx@xxxx.xxx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx West Bengal, Bihar, Jharkhand & UT Sikkim and Union Territories of Andeman & Andaman and Nicobar Islands, Sikkim . LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, 6th Floor, Xxxxxx Xxxxxx, Phase-2, 6th FloorPhase-II, Xxxxx Xxxxxxx XxxxKishore Road, XxxxxxxxxxxHazratganj, XXXXXXX-000 Lucknow - 226 001. Tel Tel.: 0522 -2231331 Fax : 0000-- 0000000 / 2231331 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx Districts of Uttar Pradesh and Uttaranchal : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar MUMBAI Insurance Ombudsman, Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva AnnexeXxxxxx Xxxx Xxxxxx, S.V. S. V. Road, Santacruz(WSantacruz (W), MUMBAI-400 Mumbai - 400 054. Tel Tel.: 000-00000000 Fax : 000-00000000 022 - 00000000/23/24/25/26/27/28/28/29/30/31 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Goa, Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website Mumbai Metropolitan Region (excluding Navi Mumbai & Thane) NOIDA Office of the Company Insurance Ombudsman, Xxxxxxx Xxxxx Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0000-0000000 / 2514253 Email: xxxxxxxxxx.xxxxx@xxxxxx.xx.xx State of Uttarakhand and is subject to change in compliance with guidelines/regulations issued by the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur PATNA Office of the Insurance Regulatory and Development AuthorityOmbudsman, 2nd Floor, Lalit Bhawan, Xxxxxx Road, Patna 800 001. Tel.: 0000-0000000 Email: xxxxxxxxxx.xxxxx@xxxxxx.xx.xx Bihar, Jharkhand
Appears in 1 contract
Samples: Directors and Officers
Grievance Redressal Procedure. We assure If you have a grievance that you wish us to redress, you may contact us with the best customer service details of your grievance through: § Call Centre ( Toll free helpline ) § 1800 2 700 700 (accessible from any Mobile and Landline within India) § 1800 226 226 (accessible from any MTNL and BSNL Lines) § Email: xxxxxxxxx@xxxxxxxx.xxx § Designated Grievance Officer in each branch. § Company Website: xxx.xxxxxxxx.xxx § Fax : 022 - 00000000 § Courier : Any of our end to our valued Insured/Insured Person(s) and request you to adopt following procedure in case of any service related query Branch office or grievance. corporate office You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email also approach the Complaint & Grievance (C&G) Cell at below mentioned email ID or by calling at any of our below mentioned call center number. Customer Care Cell Liberty General Insurance Limited 10th Floor, Tower A, Peninsula Business Park, Lower Parel, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free No: 0000 000 0000 Please include your Policy number in all your communication branches with the Companydetails of your grievance during our working hours from Monday to Friday. This will help us resolve the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You you are not satisfied with our redressal of Your grievanceyour grievance through one of the above methods, you may contact our Head of Customer Service at The Complaint & Grievance Cell , HDFC ERGO General Insurance Company Ltd. D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West). Mumbai - 400078. Maharashtra. In case you are not satisfied with the response / resolution given / offered by the C&G cell, then you can write to the Principal Grievance Officer of the Company at the following address To the Principal Grievance Officer HDFC ERGO General Insurance Company Limited D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West). Mumbai - 400078. Maharashtra. E-mail: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxx.xxx You may also approach the nearest Insurance Ombudsman for resolution of Your your grievance. The contact details of the Ombudsman offices are mentioned below; Office below if your grievance pertains to: § Insurance claim that has been rejected or dispute of a claim on legal construction of the policy § Delay in settlement of claim § Dispute with regard to premium § Non-receipt of your insurance document Names of Ombudsman Contact Details Areas and Addresses of Jurisdiction AHMEDABAD Insurance Ombudsman, Ombudsmen Centres Office of the Insurance Ombudsman, 2nd Floor, Xxxxxx House, Nr. C. U. Shah College, Ashram Road, AHMEDABAD-380 AHMEDABAD - 380 014. Tel.:- 000-Tel.: 079 - 00000000 Fax / 00000000 Fax: 000-00000000 079 - 27546142 Email: xxx.xxx@xxxxxxxxxx.xxx Gujarat, UT of Dadra & Nagar Haveli, Daman and Diu BHOPAL Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd Floor, 0, Xxxxxxx Xxxxx, Opp. Airtel, Near New Market, BHOPAL(M.P.)-462 023. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx Madhya Pradesh & Chhattisgarh BHUBANESHWAR Insurance Ombudsman, xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, 00, Xxxxxx Xxxx, BHUBANESHWAR XXXXXXXXXXXX - 751 009. Tel.:- 0000-Tel.: 0674 - 0000000 Fax / 0000000 Fax: 0000-0000000 0674 - 2596429 Email: xxxxxxx@xxxxxxx.xx Orissa CHANDIGARH Insurance Ombudsman, xxxxxxxxxx.xxxxxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, S.C.O. Xx.000-000, 0xx Xxxxx, Xxxxx Building. Sector 17-D,CHANDIGARH-160 017. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxx@xxxxx.xx.xx Punjab , Haryana, Himachal Pradesh, Jammu & Kashmir, UT of Chandigarh CHENNAI Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Xxxxxx Court, 4th Floor, 453 (old 312), Anna Salai, Teynampet, CHENNAI-600 CHENNAI - 600 018. Tel.:- 000-Tel.: 044 - 00000000 /5284 Fax / 00000000 Fax: 000-00000000 044 - 24333664 Email: xxxxxxxx@xx0.xxxx.xxx.xx Tamil Nadu, UT-Pondicherry Town and Karaikal (which are part xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Office of UT of Pondicherry) NEW DELHI the Insurance Ombudsman, ‘Xxxxxx Xxxxxx’, 5th Floor, Near Panbazar Overbridge, S. S. Road, GUWAHATI - 781 001 (ASSAM). Tel.: 0361 - 0000000 / 5 Fax: 0361 - 2732937 Email: xxxxxxxxxx.xxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, 2nd Floor, Xxxxx Vihar Complex, 0, Xxxxxxx Xxxxx, Opp. Airtel, Near New Market, BHOPAL (M.P.) - 462 003. Tel.:- 0755 - 0000000 / 9202 Fax : 0755 - 2769203 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, S.C.O. Xx.000-000, 0xx Xxxxx, Xxxxx Xxxxxxxx, Xxxxxx 00 - X, XXXXXXXXXX - 160 017. Tel.: 0172 - 0000000 / 0000000 Fax: 0172 - 2708274 Email: xxxxxxxxxx.xxxxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg.Building, Xxxx Asaf Xxx RoadXxxx, NEW DELHI-110 XXX XXXXX - 000 002. Tel.:- 000-Tel.: 011 - 00000000 Fax / 00000000 Fax: 000-00000000 011 - 23230858 Email: xxxxxxxxx@xxxxxxxxxx.xxx Delhi & Rajasthan GUWAHATI Insurance Ombudsman, xxxxxxxxxx.xxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx"0-0-00, 5th Floor0xx Xxxxx, Near Panbazar OverbridgeXxxx Xxxxx, S.S. Road, GUWAHATI-781 001 (ASSAM)Xxxx Opp. Tel.:- 0000-0000000/5 Fax : 0000-0000000. Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam , Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura HYDERABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 6-2-46, 1st Floor, Moin CourtSaleem Function Palace, A.C. Guards, Lakdi-Ka-Pool, HYDERABAD-500 HYDERABAD - 500 004. Tel : 000-040 - 00000000 / 00000000 Fax: 000-00000000, 040 - 23376599 Email: xxxxxxxxxxx@xxxxx.xxx Andhra Pradesh, Karnataka and UT of Yanam - a part of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, 2nd Floor, CC 27/260300/0000, Pulinat BldgXxxxxxx Xxxx., OppXxx. Cochin Shipyard, M. G. Road, ERNAKULAM-682 ERNAKULAM - 682 015. Tel : 0000-0000000 Fax : 0000-0000000. Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala , UT of (a) Lakshadweep , (b) Mahe - a part of UT of Pondicherry KOLKATA Insurance Ombudsman, Office of the Insurance Ombudsman, North British Bldg., 29, N.S. Road, 4th Floor, KOLKATA-700 001. Tel.: 000-00000000 Fax 0484 - 0000000 / 0000000 Fax: 000-00000000. 0484 - 2359336 Email: xxxxxxx@xxxx.xxx West Bengal, Bihar, Jharkhand & UT of Andeman & Nicobar Islands, Sikkim LUCKNOW Insurance Ombudsman, xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, Xxxxxx Xxxxxx, Phase-2Phase - 2, 6th Floor0xx Xxxxx, Xxxxx Xxxxxxx XxxxRoad, XxxxxxxxxxxHazaratganj, XXXXXXX-000 LUCKNOW - 226 001. Tel : 0522 -2231331 - 0000000 / 0000000 Fax : 0000-0000000 0522 - 2231310 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal MUMBAI xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, Ground Floor, Xxxxxx Xxxxx XX, Xxxxxxx Xxxxx Road, JAIPUR - 302 005 Tel : 0141 - 2740363 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx PLATE GLASS INSURANCE POLICY Office of the Insurance Ombudsman, 24th Main Road, Xxxxxx Xxxxxx Xxxx. JP Nagar, 1st Phase, BENGALURU - 560 025. Tel No: 080 - 00000000 / 22222048 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, Hindustan Building. Annexe, 4th Floor, C. R. Avenue, KOLKATA - 700 072. Tel : 033 - 00000000 / 00000000 Fax : 033 - 22124341 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S.V. Road, Santacruz(WSantacruz (W), MUMBAI-400 MUMBAI - 400 054. Tel : 000-022 - 00000000 / 00000000 Fax : 000-00000000 022 - 26106052 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra , Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website xxxxxxxxxx.xxxxxx@xxxx.xx.xx Office of the Company and is subject to change in compliance with guidelines/regulations issued by Insurance Regulatory and Development AuthorityOmbudsman, 2nd Floor, Xxxxxx Xxxxxxx, N. C. Xxxxxx Road, Narayanpet, PUNE - 411 030. Tel: 020 - 32341320 Email: xxxxxxxxxx.xxxx@xxxx.xx.xx Office of the Insurance Ombudsman, Xxxxxxx Xxxxx Palace, 4th Floor, Main Road, Naya Bans, Sector 15, Dist. Gautam Buddh Nagar, NOIDA (U.P) - 201 301. Tel.: 0120 - 0000000 / 2514251 / 2514253 Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, PATNA - 800 006. Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx
Appears in 1 contract
Samples: www.hdfcergo.com
Grievance Redressal Procedure. We assure The Grievance Redressal Cell of SBIG looks into complaints from Insureds. If the best customer service Insured has a grievance that the Insured wishes the SBIG to redress, the Insured may approach the person nominated as ‘Grievance Redressal Officer’ with the details of his grievance. Name, address, e-mail ID and contact number. of the Grievance Redressal Officer appears in the Policy document as well as on SBIG’s website. An acknowledgement will be sent from our end to our valued Insured/Insured Person(s) and request you to adopt following procedure in case the Grievance Redressal Cell within 24 hours of receipt of any service related query or grievancecomplaint. You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email at below mentioned email ID or by calling at our below mentioned call center numberEvery complaint will be registered, numbered, internally assigned, investigated and SBIG’s response notified within 15 days of receipt of complaint. Customer Care Cell Liberty General Insurance Limited 10th FloorFurther, Tower A, Peninsula Business Park, Lower Parel, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free No: 0000 000 0000 Please include your Policy number in all your communication with the Company. This will help us resolve the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You are not satisfied with redressal of Your grievance, You Insured may approach the nearest Insurance Ombudsman for resolution redressal of Your the grievance. The contact details of the Ombudsman offices are mentioned below; attached as Annexure I to this Policy document. ANNEXURE I - LIST OF OMBUDSMEN OFFICES Office Details Jurisdiction of the Office Shri. Xxxxxx Xxxxx Insurance Ombudsman Contact Details Areas of Jurisdiction AHMEDABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd FloorXxxxxx Xxxxxxx Building, Xxxxxx House6th floor, Nr. C. U. Shah CollegeTilak Marg, Ashram Relief Road, AHMEDABAD-380 014AHMEDABAD – 380 001. Tel.:- 000-00000000 Fax Tel.: 000-00000000 079 - 00000000/02/05/06 Email: xxx.xxx@xxxxxxxxxx.xxx xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Gujarat, UT of Dadra & Nagar Haveli, Daman and Diu BHOPAL Diu. BENGALURU - Xx. Xxxxx Xxxxx Insurance Ombudsman Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Building,PID No. 57-27-N-19 Ground Floor, 00/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx – 560 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Karnataka. BHOPAL - Xxxx X. X. Xxxxx Insurance Ombudsman Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd Floor, 0, Xxxxxxx Xxxxx, Opp. AirtelAirtel Office, Near New Market, BHOPAL(M.P.)-462 023Bhopal – 462 003. Tel.:- 0000-Tel.: 0755 - 0000000 Fax : 0000-0000000 / 2769202 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Madhya Pradesh & Chhattisgarh Pradesh, Chhattisgarh. BHUBANESHWAR – Shri. Xxxxxx Xxxxxxx Panda Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, 00, Xxxxxx Xxxxxxxx, BHUBANESHWAR - Xxxxxxxxxxx – 751 009. Tel.:- 0000-Tel.: 0674 - 0000000 Fax : 0000-0000000 Email: xxxxxxx@xxxxxxx.xx Orissa /2596455 Email:xxxxxxxxxx.xxxxxxxxxxx@xxxxxx.xx.xx Orissa. CHANDIGARH - Xx. Xxxx Xxxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, S.C.O. Xx.000-000No. 101, 0xx Xxxxx102 & 103, Xxxxx 2nd Floor, Batra Building. , Sector 17-17 – D,CHANDIGARH-160 , Chandigarh – 160 017. Tel.:- 0000-Tel.: 0172 - 0000000 Fax : 0000-0000000 / 2706468 Email: xxxxxx@xxxxx.xx.xx Punjab xxxxxxxxxx.xxxxxxxxxx@xxxxxx.xx.xx Punjab, HaryanaHaryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, UT of Chandigarh Ladakh & Chandigarh. CHENNAI - Shri. Xxxxx Xxxxxxxxxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Xxxxxx Court, 4th Floor, 453 (old 312)000, Anna SalaiXxxx Xxxxx, TeynampetXxxxxxxxx, CHENNAI-600 XXXXXXX – 600 018. Tel.:- 000-Tel.: 044 - 00000000 /5284 Fax : 000-00000000 / 24335284 Email: xxxxxxxx@xx0.xxxx.xxx.xx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx Tamil Nadu, UT-Pondicherry Town PuducherryTown and Karaikal (which are part of UT of Pondicherry) NEW Puducherry). DELHI Insurance Ombudsman, - Shri. Xxxxxx Xxxxxxx Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg.Building, Delhi & Following Districts of Haryana - Gurugram, Faridabad, SBI General Insurance Company Limited, Corporate & Registered Office: Fulcrum Building, 9th Floor, A & B Wing, Sahar Road, Andheri (East), Mumbai - 400099. | CIN: U66000MH2009PLC190546 | Tollfree: 18001021111 | xxxxxxxx.xxxx@xxxxxxxxxx.xx | xxx.xxxxxxxxxx.xx | SBI Logo displayed belongs to State Bank of India and used by SBI General Insurance Company Limited under license. | IRDAI Reg No: 144 | Tech Suraksha, UIN: IRDAN144CP0233V01202223 | SBI General Insurance and SBI are separate legal entities and SBI is working as Corporate Agent of the company for sourcing of insurance products. SBI General Insurance Company Limited Xxxx Xxx Road, NEW DELHI-110 New Delhi – 110 002. Tel.:- 000-00000000 Fax Tel.: 000-00000000 011 - 00000000/23213504 Email: xxxxxxxxx@xxxxxxxxxx.xxx Delhi xxxxxxxxxx.xxxxx@xxxxxx.xx.xx Sonepat & Rajasthan Bahadurgarh. GUWAHATI - Shri. Xxxxxxx Xxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Nr. Panbazar Overbridgeover bridge, S.S. Road, GUWAHATI-781 001 (ASSAMGuwahati – 781001(ASSAM). Tel.:- 0000-0000000/5 Fax Tel.: 0000-0000000. 0361 - 0000000 / 2602205 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam xxxxxxxxxx.xxxxxxxx@xxxxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura Tripura. HYDERABAD - Shri. X. Xxxxxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, 6-2-46, 1st Floorfloor, "Moin Court", A.C. Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, HYDERABAD-500 Hyderabad - 500 004. Tel Tel.: 000-00000000 Fax: 000-00000000, 040 - 23312122 Email: xxxxxxxxxxx@xxxxx.xxx xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Andhra Pradesh, Karnataka Telangana, Yanam and UT of Yanam - a part of Union Territory of Puducherry. JAIPUR - Shri. Xxxxx Xxxx Xxxxxx Insurance Ombudsman Office of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Xxxxxx Xxxxx – II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Rajasthan. ERNAKULAM – Shri. X. Xxxxxxxxxxxxx Insurance Ombudsman Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, ERNAKULAM-682 Ernakulam - 682 015. Tel Tel.: 0000-0484 - 0000000 Fax : 0000-0000000. / 2359338 Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Kerala, UT of (a) Lakshadweep Lakshadweep, (b) Mahe - Mahe-a part of UT Union Territory of Pondicherry Puducherry. KOLKATA – Shri. X. X. Xxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, North British Hindustan Bldg., 29, N.S. Road. Annexe, 4th Floor, KOLKATA-700 0014, C.R. Avenue, KOLKATA - 700 072. Tel.: 000-033 - 00000000 Fax : 000-00000000. / 22124340 Email: xxxxxxx@xxxx.xxx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx West Bengal, BiharSikkim, Jharkhand & UT of Andeman Andaman & Nicobar Islands, Sikkim LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxx Xxxxxx, Phase-2, 6th Floor, Xxxxx Xxxxxxx Xxxx, Xxxxxxxxxxx, XXXXXXX-000 001. Tel : 0522 -2231331 Fax : 0000-0000000 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal MUMBAI Insurance Ombudsman, Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S.V. Road, Santacruz(W), MUMBAI-400 054. Tel : 000-00000000 Fax : 000-00000000 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra , Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website of the Company and is subject to change in compliance with guidelines/regulations issued by Insurance Regulatory and Development Authority.
Appears in 1 contract
Samples: content.sbigeneral.in
Grievance Redressal Procedure. We assure If you have a grievance that you wish us to redress, you may contact us with the best customer service details of your grievance through: ▪Call Centre ( Toll free helpline ) ▪1800 2 700 700 (accessible from any Mobile and Landline within India) ▪1800 226 226 (accessible from any MTNL and BSNL Lines) ▪Email: xxxxxxxxx@xxxxxxxx.xxx ▪Designated Grievance Officer in each branch. ▪Company Website: xxx.xxxxxxxx.xxx ▪Fax : 022 - 00000000 ▪Courier : Any of our end to our valued Insured/Insured Person(s) and request you to adopt following procedure in case of any service related query Branch office or grievance. corporate office You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email also approach the Complaint & Grievance (C&G) Cell at below mentioned email ID or by calling at any of our below mentioned call center number. Customer Care Cell Liberty General Insurance Limited 10th Floor, Tower A, Peninsula Business Park, Lower Parel, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free No: 0000 000 0000 Please include your Policy number in all your communication branches with the Companydetails of your grievance during our working hours from Monday to Friday. This will help us resolve the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You you are not satisfied with our redressal of Your grievanceyour grievance through one of the above methods, you may contact our Head of Customer Service at The Complaint & Grievance Cell , HDFC ERGO General Insurance Company Ltd. 6th Floor, Leela Business Park, - Andheri Kurla Road, Andheri, Mumbai – 400059 Downloaded from xxx.xxxxxxxxxxxxx.xxx In case you are not satisfied with the response / resolution given / offered by the C&G cell, then you can write to the Principal Grievance Officer of the Company at the following address To the Principal Grievance Officer HDFC ERGO General Insurance Company Limited 6th floor, Leela Business Park. Andheri Kurla Road, Andheri (E), Mumbai – 400059 E-mail: xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxx.xxx You may also approach the nearest Insurance Ombudsman for resolution of Your your grievance. The contact details of the Ombudsman offices are mentioned below; Office below if your grievance pertains to: ▪Insurance claim that has been rejected or dispute of a claim on legal construction of the policy ▪Delay in settlement of claim ▪Dispute with regard to premium ▪Non-receipt of your insurance document Ombudsman Contact Details Areas of Offices Jurisdiction AHMEDABAD Insurance OmbudsmanOffice Address West Bengal, Office of the Insurance OmbudsmanBihar 29, 2nd Floor, Xxxxxx House, Nr. C. U. Shah College, Ashram N. S. Road, AHMEDABAD-380 0143rd Fl., North British Bldg. Tel.:- 000-00000000 Fax : 000-00000000 Email: xxx.xxx@xxxxxxxxxx.xxx GujaratKOLKATA -700 001 Maharashtra 3rd Flr., UT of Dadra & Nagar HaveliJeevan Seva Annexe, Daman and Diu BHOPAL Insurance OmbudsmanS.V. Road, Office of the Insurance OmbudsmanSanta Xxxx (W), Xxxxx Vihar ComplexMUMBAI - 400 054 Tamil Nadu, 2nd Floor, 0, Xxxxxxx Xxxxx, Opp. Airtel, Near New Market, BHOPAL(M.P.)-462 023. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx Madhya Pradesh & Chhattisgarh BHUBANESHWAR Insurance Ombudsman, Office of the Insurance Ombudsman, 00, Pondicherry Xxxxxx Xxxx, BHUBANESHWAR - 751 009. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxxx@xxxxxxx.xx Orissa CHANDIGARH Insurance Ombudsman, Office of the Insurance Ombudsman, S.C.O. Xx.000-000, 0xx Xxxxx, Xxxxx Building. Sector 17-D,CHANDIGARH-160 017. Tel.:- 0000-0000000 Fax : 0000-0000000 Email: xxxxxx@xxxxx.xx.xx Punjab , Haryana, Himachal Pradesh, Jammu & Kashmir, UT of Chandigarh CHENNAI Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Court, 4th FloorFlr., 453 (old 312453(old 312 ), Anna Salai, Teynampet, CHENNAI-600 018. Tel.:- 000-00000000 /5284 Fax : 000-00000000 Email: xxxxxxxx@xx0.xxxx.xxx.xx Tamil Nadu, UT-Pondicherry Town and Karaikal (which are part of UT of Pondicherry) NEW DELHI Insurance Ombudsman, Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg., Xxxx Xxx Road, NEW DELHI-110 002. Tel.:- 000-00000000 Fax : 000-00000000 Email: xxxxxxxxx@xxxxxxxxxx.xxx Delhi & Rajasthan GUWAHATI Insurance Ombudsman, Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Panbazar Overbridge, S.S. Road, GUWAHATI-781 001 (ASSAM). Tel.:- 0000-0000000/5 Fax : 0000-0000000. Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam , Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura HYDERABAD Insurance Ombudsman, Office of the Insurance Ombudsman, CHENNAI -600 018 Andhra Pradesh 6-2-46, 1st Floor, Moin Court, A.C. LaneOpp.Saleem Function Palace A. C. Guards, Lakdi-Ka-Poolpool, HYDERABAD-500 HYDERABAD - 500 004. Tel : 000-00000000 Fax: 000-00000000Gujarat 2nd Flr., Email: xxxxxxxxxxx@xxxxx.xxx Andhra PradeshXxxxxx House, Nr.C.U. Shah College, 0, Xxxxxx Xxxxxx, Xxxxxx Xxxx, XXXXXXXXX - 000 014 Kerala, Karnataka and UT of Yanam - a part of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd FloorFlr., CC 27/260327/ 2603, Pulinat Bldg.PulinatBuilding, Opp. Cochin Shipyard, M. G. M.G. Road, ERNAKULAM-682 015ERNAKULAM – 682 015 North-Eastern States Aquarius, Bhaskar Nagar, X.X. Xxxxxx Rd. Tel : 0000-0000000 Fax : 0000-0000000. Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala , UT of (a) Lakshadweep , (b) Mahe GUWAHATI - a part of UT of Pondicherry KOLKATA Insurance Ombudsman, Office of the Insurance Ombudsman, North British Bldg., 29, N.S. Road, 4th Floor, KOLKATA-700 001. Tel.: 000-00000000 Fax : 000-00000000. Email: xxxxxxx@xxxx.xxx West Bengal, Bihar, Jharkhand & UT of Andeman & Nicobar Islands, Sikkim LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, 781 021 Uttar Pradesh Xxxxxx Xxxxxx, Phase-2Phase 2, 6th Floor, Xxxxx Xxxxxxx Kishore Rd., Hazartganj, LUCKNOW - 226 001 Madhya Pradesh 1st Floor, 117, Zone-II, (Above X.X. Motors Pvt. Ltd.) Xxxxxxxx Xxxxxx Nagar, BHOPAL - 462 011 Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh S.C.O. No. 101,102 & 103, 2nd Floor, Batra Building, Sector 17-D, CHANDIGARH - 160 017 Orissa 00, Xxxxxx Xxxx, XxxxxxxxxxxBHUBANESWAR - 751 009 STATUTORY NOTICE: INSURANCE IS THE SUBJECT MATTER OF THE SOLICITATION. Ombudsman Offices Jurisdiction Office Address Delhi, XXXXXXX-000 001. Tel : 0522 -2231331 Fax : 0000-0000000 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal MUMBAI Insurance OmbudsmanRajasthan 2/2 A, Office of the Insurance Ombudsman, 3rd 1st Floor, Jeevan Seva AnnexeUniversal Insurance Bldg., S.V. Xxxx Xxx Road, Santacruz(W), MUMBAI-400 054. Tel : 000-00000000 Fax : 000-00000000 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra , Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website of the Company and is subject to change in compliance with guidelines/regulations issued by Insurance Regulatory and Development Authority.NEW DELHI – 110 002
Appears in 1 contract
Samples: www.insureatclick.com
Grievance Redressal Procedure. We assure The Grievance Redressal Cell of SBIG looks into complaints from Insureds. If the best customer service Insured has a grievance that the Insured wishes the SBIG to redress, the Insured may approach the person nominated as ‘Grievance Redressal Officer’ with the details of his grievance. Name, address, e-mail ID and contact number. of the Grievance Redressal Officer appears in the Policy document as well as on SBIG’s website. An acknowledgement will be sent from our end to our valued Insured/Insured Person(s) and request you to adopt following procedure in case the Grievance Redressal Cell within 24 hours of receipt of any service related query or grievancecomplaint. You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email at below mentioned email ID or by calling at our below mentioned call center numberEvery complaint will be registered, numbered, internally assigned, investigated and SBIG’s response notified within 15 days of receipt of complaint. Customer Care Cell Liberty General Insurance Limited 10th FloorFurther, Tower A, Peninsula Business Park, Lower Parel, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free No: 0000 000 0000 Please include your Policy number in all your communication with the Company. This will help us resolve the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You are not satisfied with redressal of Your grievance, You Insured may approach the nearest Insurance Ombudsman for resolution redressal of Your the grievance. The contact details of the Ombudsman offices are mentioned below; attached as Annexure I to this Policy document. ANNEXURE I - LIST OF OMBUDSMEN OFFICES Office Details Jurisdiction of the Office Shri. Xxxxxx Xxxxx Insurance Ombudsman Contact Details Areas of Jurisdiction AHMEDABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd FloorXxxxxx Xxxxxxx Building, Xxxxxx House6th floor, Nr. C. U. Shah CollegeTilak Marg, Ashram Relief Road, AHMEDABAD-380 014AHMEDABAD – 380 001. Tel.:- 000-00000000 Fax Tel.: 000-00000000 079 - 00000000/02/05/06 Email: xxx.xxx@xxxxxxxxxx.xxx xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Gujarat, UT of Dadra & Nagar Haveli, Daman and Diu BHOPAL Diu. BENGALURU - Xx. Xxxxx Xxxxx Insurance Ombudsman Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Building,PID No. 57-27-N-19 Ground Floor, 00/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx – 560 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Karnataka. BHOPAL - Shri X. X. Xxxxx Insurance Ombudsman Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd Floor, 0, Xxxxxxx Xxxxx, Opp. AirtelAirtel Office, Near New Market, BHOPAL(M.P.)-462 023Bhopal – 462 003. Tel.:- 0000-Tel.: 0755 - 0000000 Fax : 0000-0000000 / 2769202 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Madhya Pradesh & Chhattisgarh Pradesh, Chhattisgarh. BHUBANESHWAR – Shri. Xxxxxx Xxxxxxx Panda Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, 00, Xxxxxx Xxxxxxxx, BHUBANESHWAR - Xxxxxxxxxxx – 751 009. Tel.:- 0000-Tel.: 0674 - 0000000 Fax : 0000-0000000 Email: xxxxxxx@xxxxxxx.xx Orissa /2596455 Email:xxxxxxxxxx.xxxxxxxxxxx@xxxxxx.xx.xx Orissa. CHANDIGARH - Xx. Xxxx Xxxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, S.C.O. Xx.000-Xx. 000, 000 & 000, 0xx Xxxxx, Xxxxx Xxxxxx, Xxxxxxx (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), SBI General Insurance Company Limited, Corporate & Registered Office: Fulcrum Building, 9th Floor, A & B Wing, Sahar Road, Andheri (East), Mumbai - 400099. | CIN: U66000MH2009PLC190546 | Tollfree: 18001021111 | xxxxxxxx.xxxx@xxxxxxxxxx.xx | xxx.xxxxxxxxxx.xx | SBI Logo displayed belongs to State Bank of India and used by SBI General Insurance Company Limited under license. | IRDAI Reg No: 144 | Tech Suraksha, UIN: IRDAN144CP0233V01202223 | SBI General Insurance and SBI are separate legal entities and SBI is working as Corporate Agent of the company for sourcing of insurance products. SBI General Insurance Company Limited Batra Building, Sector 17-17 – D,CHANDIGARH-160 , Chandigarh – 160 017. Tel.:- 0000-Tel.: 0172 - 0000000 Fax : 0000-0000000 / 2706468 Email: xxxxxx@xxxxx.xx.xx Punjab , Haryana, xxxxxxxxxx.xxxxxxxxxx@xxxxxx.xx.xx Himachal Pradesh, Union Territories of Jammu & Kashmir, UT of Chandigarh Ladakh & Chandigarh. CHENNAI - Shri. Xxxxx Xxxxxxxxxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Xxxxxx Court, 4th Floor, 453 (old 312)000, Anna SalaiXxxx Xxxxx, TeynampetXxxxxxxxx, CHENNAI-600 XXXXXXX – 600 018. Tel.:- 000-Tel.: 044 - 00000000 /5284 Fax : 000-00000000 / 24335284 Email: xxxxxxxx@xx0.xxxx.xxx.xx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx Tamil Nadu, UT-Pondicherry Town PuducherryTown and Karaikal (which are part of UT of Pondicherry) NEW Puducherry). DELHI Insurance Ombudsman, - Shri. Xxxxxx Xxxxxxx Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg.Building, Xxxx Xxx Road, NEW DELHI-110 New Delhi – 110 002. Tel.:- 000-00000000 Fax Tel.: 000-00000000 011 - 00000000/23213504 Email: xxxxxxxxx@xxxxxxxxxx.xxx xxxxxxxxxx.xxxxx@xxxxxx.xx.xx Delhi & Rajasthan Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. GUWAHATI - Shri. Xxxxxxx Xxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Nr. Panbazar Overbridgeover bridge, S.S. Road, GUWAHATI-781 001 (ASSAMGuwahati – 781001(ASSAM). Tel.:- 0000-0000000/5 Fax Tel.: 0000-0000000. 0361 - 0000000 / 2602205 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam xxxxxxxxxx.xxxxxxxx@xxxxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura Tripura. HYDERABAD - Shri. X. Xxxxxxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, 6-2-46, 1st Floorfloor, "Moin Court", A.C. Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, HYDERABAD-500 Hyderabad - 500 004. Tel Tel.: 000-00000000 Fax: 000-00000000, 040 - 23312122 Email: xxxxxxxxxxx@xxxxx.xxx xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Andhra Pradesh, Karnataka Telangana, Yanam and UT of Yanam - a part of Union Territory of Puducherry. JAIPUR - Shri. Xxxxx Xxxx Xxxxxx Insurance Ombudsman Office of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Xxxxxx Xxxxx – II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Rajasthan. ERNAKULAM – Shri. X. Xxxxxxxxxxxxx Insurance Ombudsman Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, ERNAKULAM-682 Ernakulam - 682 015. Tel Tel.: 0000-0484 - 0000000 Fax : 0000-0000000. / 2359338 Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Kerala, UT of (a) Lakshadweep Lakshadweep, (b) Mahe - Mahe-a part of UT Union Territory of Pondicherry Puducherry. KOLKATA – Shri. X. X. Xxxx Insurance Ombudsman, Ombudsman Office of the Insurance Ombudsman, North British Hindustan Bldg., 29, N.S. Road. Annexe, 4th Floor, KOLKATA-700 0014, C.R. Avenue, KOLKATA - 700 072. Tel.: 000-033 - 00000000 Fax : 000-00000000. / 22124340 Email: xxxxxxx@xxxx.xxx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx West Bengal, BiharSikkim, Jharkhand & UT of Andeman Andaman & Nicobar Islands, Sikkim LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxx Xxxxxx, Phase-2, 6th Floor, Xxxxx Xxxxxxx Xxxx, Xxxxxxxxxxx, XXXXXXX-000 001. Tel : 0522 -2231331 Fax : 0000-0000000 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal MUMBAI Insurance Ombudsman, Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S.V. Road, Santacruz(W), MUMBAI-400 054. Tel : 000-00000000 Fax : 000-00000000 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra , Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website of the Company and is subject to change in compliance with guidelines/regulations issued by Insurance Regulatory and Development Authority.
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Samples: content.sbigeneral.in
Grievance Redressal Procedure. Dear Customer, At the outset, we thank you for choosing Magma HDI General Insurance Co Ltd as your insurance provider and hope we are able to meet and exceed your expectations. We assure also hope that the best policy delivered to you is in line with your proposal for insurance, we want to reiterate that providing top-class customer service from is our end motto and we are committed to deliver the same. In case you have any queries/ requests/ clarifications, you may get in touch with our valued Insured/Insured Person(s) and nearest branch or your insurance agent for the same. We request you to adopt quote your policy number in all your communications with us. In case, you remain dissatisfied with our response, we have a defined grievance handling procedure as mentioned below: The Grievance Redressal Cell of the Company looks into complaints from policyholders. Insured may approach the person nominated as 'Grievance Redressal Officer' with the details of his grievance: Please write to us at xxxxxxxxxxxx@xxxxx-xxx.xx.xx, or at the following procedure in case of any service related query or grievance. You may communicate your query or grievances by sending a letter to below mentioned address or to your nearest branch or email at below mentioned email ID or by calling at our below mentioned call center number. address: Customer Care Cell Liberty Service Officer/ Grievance Redressal Officer Magma HDI General Insurance Limited 10th FloorCo Ltd EQUINOX BUSINESS PARK UNIT NO. 1B & 2B, Tower A2ND FLOOR, Peninsula Business ParkTOWER 3, Lower ParelLBS MARG, Mumbai. E-mail : xxxx@xxxxxxxxxxxxxxxx.xx Toll Free NoKURLA (WEST), MUMBAI-400070 Ph: 0000 000 0000 Please include your Policy number in all your communication with An acknowledgement will be sent from the Grievance Redressal Cell within 3 days of receipt of any complaint. Every complaint will be registered, numbered, internally assigned, investigated and the Company's response notified within 15 days of receipt of complaint. This will help us resolve Contact details of our 'Grievance Redressal Officer' is available on The Company's website. Further, the issue more efficiently. Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license If You are not satisfied with redressal of Your grievance, You Insured may approach the nearest Insurance Ombudsman for redressal of the grievance, if he / she remains dissatisfied with the resolution provided by The Company. List of Your grievance. The Ombudsman offices with contact details are attached for ready reference. You may approach the office of Insurance Ombudsman once the Ombudsman offices are mentioned below; stipulated period of 30 days from date of filing the complaint is over. For updated status, please refer to websites xxx.xxxxx.xxx.xx or xxxxx://xxx.xxxxxx.xx.xx Office of the Ombudsman Contact Details Areas of Jurisdiction AHMEDABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 2nd FloorXxxxxx Xxxxxxx Building, Xxxxxx House6th floor, Nr. C. U. Shah CollegeTilak Marg, Ashram Relief Road, AHMEDABAD-380 014Ahmedabad - 380 001. Tel.:- 000-00000000 Fax Tel.: 000-00000000 079 - 00000000/02/05/06 Email: xxx.xxx@xxxxxxxxxx.xxx Gujarat, UT xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Gujarat and Union Territories of Dadra & Nagar Haveli, Daman and Diu BHOPAL Diu. BENGALURU Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Building,PID No. 57-27-N-19 Ground Floor, 00/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx - 000 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Karnataka BHOPAL Office of the Insurance Ombudsman, Xxxxx Vihar Complex, 2nd FloorXxxxx, 0, Xxxxxxx Xxxxx, Opp. AirtelAirtel Office, Near New Market, BHOPAL(M.P.)-462 023Bhopal - 462 003. Tel.:- 0000-Tel.: 0755 - 0000000 Fax : 0000-0000000 / 2769202 Email: xxxxxxxxxxxxxxxx@xxxxxxxxxx.xx xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Madhya Pradesh & Chhattisgarh and Chattisgarh. BHUBANESHWAR Insurance Ombudsman, Office of the Insurance Ombudsman, 00, Xxxxxx Xxxxxxxx, BHUBANESHWAR Xxxxxxxxxxx - 751 009. Tel.:- 0000-Tel.: 0674 - 0000000 Fax : 0000-0000000 /2596455 Email: xxxxxxx@xxxxxxx.xx Orissa xxxxxxxxxx.xxxxxxxxxxx@xxxxxx.xx.xx Odisha CHANDIGARH Insurance Ombudsman, Office of the Insurance Ombudsman, S.C.O. Xx.000-000No. 101, 0xx Xxxxx102 & 103, Xxxxx 2nd Floor, Batra Building. , Sector 17-17 - D,CHANDIGARH-160 , Chandigarh - 160 017. Tel.:- 0000-Tel.: 0172 - 0000000 Fax : 0000-0000000 / 2706468 Email: xxxxxx@xxxxx.xx.xx Punjab xxxxxxxxxx.xxxxxxxxxx@xxxxxx.xx.xx Punjab, HaryanaHaryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir, UT of Ladakh & Chandigarh CHENNAI Insurance Ombudsman, Office of the Insurance Ombudsman, Xxxxxxx Xxxxxx Xxxxxx Court, 4th Floor, 453 (old 312)000, Anna SalaiXxxx Xxxxx, TeynampetXxxxxxxxx, CHENNAI-600 XXXXXXX - 000 018. Tel.:- 000-Tel.: 044 - 00000000 /5284 Fax : 000-00000000 / 24335284 Email: xxxxxxxx@xx0.xxxx.xxx.xx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx Tamil Nadu, UT-Pondicherry Puducherry Town and Karaikal (which are part of UT of PondicherryPuducherry) NEW DELHI Insurance Ombudsman, Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg.Building, Xxxx Asaf Xxx RoadXxxx, NEW DELHI-110 Xxx Xxxxx - 000 002. Tel.:- 000-00000000 Fax Tel.: 000-00000000 011 - 00000000/23213504 Email: xxxxxxxxx@xxxxxxxxxx.xxx xxxxxxxxxx.xxxxx@xxxxxx.xx.xx Delhi & Rajasthan following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh GUWAHATI Insurance Ombudsman, Office of the Insurance Ombudsman, "Xxxxxx Xxxxxx", 5th Floor, Near Nr. Panbazar Overbridgeover bridge, S.S. Road, GUWAHATI-781 001 (ASSAMGuwahati - 781001(ASSAM). Tel.:- 0000-0000000/5 Fax Tel.: 0000-0000000. 0361 - 0000000 / 2602205 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Assam xxxxxxxxxx.xxxxxxxx@xxxxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura Tripura. HYDERABAD Insurance Ombudsman, Office of the Insurance Ombudsman, 6-2-46, 1st Floorfloor, "Moin Court", A.C. Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Ka- Pool, HYDERABAD-500 Hyderabad - 500 004. Tel Tel.: 000-040 - 00000000 Fax: 000-00000000, / 23312122 Email: xxxxxxxxxxx@xxxxx.xxx xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Andhra Pradesh, Karnataka Telangana, Yanam and UT of Yanam - a part of Union Territory of Puducherry JAIPUR Office of the UT of Pondicherry ERNAKULAM Insurance Ombudsman, Xxxxxx Xxxxx - II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Rajasthan ERNAKULAM Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, ERNAKULAM-682 Ernakulam - 682 015. Tel Tel.: 0000-0484 - 0000000 Fax : 0000-0000000. / 2359338 Email: xxxxxxx@xxxxxxxxxxxx.xxx Kerala xxxxxxxxxx.xxxxxxxxx@xxxxxx.xx.xx Kerala, UT of (a) Lakshadweep Lakshadweep, (b) Mahe - Mahe-a part of UT Union Territory of Pondicherry Puducherry KOLKATA Insurance Ombudsman, Office of the Insurance Ombudsman, North British Hindustan Bldg., 29, N.S. Road. Annexe, 4th Floor, KOLKATA-700 0014, C.R. Avenue, KOLKATA - 700 072. Tel.: 000-033 - 00000000 Fax : 000-00000000. / 22124340 Email: xxxxxxx@xxxx.xxx xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx West Bengal, Bihar, Jharkhand & UT Sikkim and Union Territories of Andeman & Andaman and Nicobar Islands, Sikkim . LUCKNOW Insurance Ombudsman, Office of the Insurance Ombudsman, 6th Floor, Xxxxxx Xxxxxx, Phase-2, 6th FloorPhase-II, Xxxxx Xxxxxxx XxxxKishore Road, XxxxxxxxxxxHazratganj, XXXXXXX-000 Lucknow - 226 001. Tel Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Tel.: 0522 -2231331 Fax : 0000-- 0000000 / 2231331 Email: xxxxxxxxxxxx@xxxxxxxxxx.xxx Uttar Pradesh and Uttaranchal xxxxxxxxxx.xxxxxxx@xxxxxx.xx.xx Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar MUMBAI Insurance Ombudsman, Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva AnnexeXxxxxx Xxxx Xxxxxx, S.V. S. V. Road, Santacruz(WSantacruz (W), MUMBAI-400 Mumbai - 400 054. Tel Tel.: 000022 - 00000000/23/24/25/26/27/28/28/29/30/31 Email: xxxxxxxxxx.xxxxxx@xxxxxx.xx.xx Goa, Mumbai Metropolitan Region (excluding Navi Mumbai & Thane) NOIDA Office of the Insurance Ombudsman, Xxxxxxx Xxxxx Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0000-00000000 Fax 0000000 / 2514253 Email: xxxxxxxxxx.xxxxx@xxxxxx.xx.xx State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur PATNA Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Xxxxxx Road, Patna 800 001. Bihar, Jharkhand Tel.: 0000-0000000 Email: xxxxxxxxxx.xxxxx@xxxxxx.xx.xx PUNE Office of the Insurance Ombudsman, Xxxxxx Xxxxxxx Xxxx., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Xxxxxx Road, Xxxxxxx Xxxx, Pune - 411 030. Tel.: 000-00000000 Email: xxxxxxxxxxxxxxx@xxxxx.xxx Maharashtra xxxxxxxxxx.xxxx@xxxxxx.xx.xx Maharashtra, Goa UIN:LVGPAGP14003V011314 The updated grievances redressal procedure shall be provided on the website Areas of the Navi Mumbai and Thane (excluding Mumbai Metropolitan Region) Magma HDI General Insurance Company and is subject to change in compliance with guidelines/regulations issued by Insurance Regulatory and Limited Regd. Office: Development Authority.House, 00 Xxxx Xxxxxx, Xxxxxxx – 700 016. Website: xxx.xxxxxxxx.xxx | Toll Free No. 0000-000-0000 | IRDAI Registered No. 149| CIN: U66000WB2009PLC136327
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Samples: General Liability
