Common use of Grievance Redressal Procedure Clause in Contracts

Grievance Redressal Procedure. Welcome to Bajaj Allianz and Thank You for choosing us as your insurer. Please read your policy and schedule. The policy and policy schedule set out the terms of your contract with us. Please read your policy and policy schedule carefully to ensure that the cover meets your needs. We do our best to ensure that our customers are delighted with the service they receive from Bajaj Allianz. If you are dissatisfied we would like to inform you that we have a procedure for resolving issues. Please include your policy number in any communication. This will help us deal with the issue more efficiently. If you don't have it, please call your Branch office. Initially, we suggest you contact the Branch Manager/ Regional Manager of the local office which has issued the policy. The address and telephone number will be available in the policy. Naturally, we hope the issue can be resolved to your satisfaction at the earlier stage itself. But if you feel dissatisfied with the suggested resolution of the issue after contacting the local office, please e-mail or write to: Bajaj Allianz General Insurance Co. Ltd GE Plaza, Airport Road, Yerawada, Pune 411006 E-mail: xxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx Call : 0000-000000 (free calls from BSNL/MTNL lines only) 1800-1025858 ( free calls from Bharti users – mobile /landline ) or 000-00000000 Grievance Redressal Cell for Senior Citizens Senior Citizen Cellfor Insured Person who are Senior Citizens ‘Good things come with time’ and so for our customers who are above 60 years of age we have created special cell to address any healthinsurance related query. Our senior citizen customers can reach us through the below dedicated channels to enable us to service them promptly Health toll free number: 0000-000-0000 Exclusive Email address:xxxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx If you are still not satisfied, you can approach the Insurance Ombudsman in the respective area for resolving the issue. The contact details of theOmbudsman offices are mentioned below: Jurisdiction of Office Union Territory, District Office Details Gujarat, Dadra & Nagar Haveli, Daman and Diu. AHMEDABAD Office of the Insurance Ombudsman, 2nd floor, Xxxxxx House, Near C.U. Shah College, 0, Xxxxxx Xxxxxx, Xxxxxx Xxxx, Ahmedabad – 380 014. Tel.: 079 - 00000000/00000000 Fax:079 – 27546142 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Karnataka. BENGALURU - Office of the Insurance Ombudsman, JeevanSoudha Building, PID No. 57-27-N-19, Ground Floor, 19/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx – 560 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Madhya Pradesh Chattisgarh. BHOPAL Office of the Insurance Ombudsman, JanakVihar Complex, 2nd Xxxxx, 0, Xxxxxxx Xxxxx, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel.: 0755 - 0000000 / 0000000 Fax: 0755 – 2769203 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Orissa. BHUBANESHWAR Office of the Insurance Ombudsman,00, Xxxxxx xxxx, Xxxxxxxxxxx – 751 000.Xxx.: 0674 - 0000000 /0000000 Fax: 0674 - 2596429 Email: xxxxxxxxxx.xxxxxxxxxxx@xxxx.xx.xx Punjab, Haryana, CHANDIGARH - Office of the Insurance Ombudsman, S.C.O. No. 101, 000 & 000, 0xx Floor, Jurisdiction of Office Union Territory, District Office Details Himachal Pradesh, J & K, Chandigarh. Batra Building, Sector 17 – D, Chandigarh – 160 000.Xxx.: 0172 - 0000000 / 0000000 Fax: 0172 – 2708274 Email: xxxxxxxxxx.xxxxxxxxxx@xxxx.xx.xx Tamil Nadu, Pondicherry Town and Karaikal CHENNAI Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Court, 4th Floor, 000, Xxxx Xxxxx, Xxxxxxxxx, XXXXXXX – 600 000.Xxx.: 044 - 00000000 / 00000000 Fax: 044 – 24333664 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Delhi. DELHI Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Xxx Xxxx, Xxx Xxxxx – 110 002. Tel.: 011 - 00000000 / 00000000 Fax: 011 - 23230858Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. GUWAHATI Office of the Insurance Ombudsman, JeevanNivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM).Tel.: 0361 - 0000000 / 0000000 Fax: 0361 – 2732937 Email: xxxxxxxxxx.xxxxxxxx@xxxx.xx.xx Andhra Pradesh, Telangana,Yanam and part of Territory of Pondicherry. HYDERABAD Office of the Insurance Ombudsman,6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 00000000 / 00000000 Fax: 040 - 23376599Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Rajasthan. JAIPUR Office of the Insurance Ombudsman, Xxxxxx Xxxxx – II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 – 2740363 Email: Xxxxxxxxxx.xxxxxx@xxxx.xx.xx Kerala, Lakshadweep, Mahe-a part of Pondicherry. ERNAKULAM Office of the Insurance Ombudsman,2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 000.Xxx.: 0484 - 0000000 / 0000000 Fax: 0484 – 2359336 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx West Bengal, Sikkim, Andaman & Nicobar Islands. KOLKATA Office of the Insurance Ombudsman,Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 000.Xxx.: 033 - 00000000 / 00000000 Fax : 033 – 22124341 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Goa, Mumbai Metropolitan Region ex Navi Mumbai & Thane MUMBAI Office of the Insurance Ombudsman,3rd Floor, JeevanSevaAnnexe, S. V. Road, Santacruz (W), Mumbai - 400 000.Xxx.: 022 - 00000000 / 00000000 Fax: 022 – 26106052 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Bihar, Jharkhand. PATNA Office of the Insurance Ombudsman,1stFloor,Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Maharashtra, Area of Navi Mumbai and Thane excl Mumbai Metropolitan. PUNE Office of the Insurance Ombudsman, JeevanDarshan Bldg., 3rd Floor,C.T.S. No.s. 195 to 198,N.C. Xxxxxx Road, Xxxxxxx Xxxx, Pune – 411 030. Tel.: 020 – 32341320 Email: xxxxxxxxxx.xxxx@xxxx.xx.xx Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur,Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. LUCKNOW - Office of the Insurance Ombudsman, 6th Floor, JeevanBhawan, Phase-II, Xxxxx Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 0000000 / 0000000 Fax: 0522 - 2231310Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. NOIDA Office of the Insurance Ombudsman, BhagwanSahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: GautamBuddh Nagar, U.P-201301. Tel.: 0000-0000000 / 2514251 / 2514253Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Note: Address and contact number of Governing Body of Insurance Council Secretary General - Governing Body of Insurance Council JeevanSevaAnnexe, 3rd Floor, S.V. Road, Santacruz (W), Mumbai - 400 054 Tel No: 000-0000 0000, 00000000, Fax No. : 000-00000000, 0000 0000, E-mail ID: xxxxxxx@xxxx.xxx Cashless facility offered through network hospitals of Bajaj Allianz only.Cashless facility at 3300+ Network hospitals PAN India. Please visit our website for list of network hospitals and network Diagnostic Centres , Website: xxx.xxxxxxxxxxxx.xxx or get in touch with 24*7 helpline number: 0000-000-0000 (toll free) / 020-30305858 Annexure I Indicative list of Day Care Procedures:

Grievance Redressal Procedure. Welcome to Bajaj Allianz and Thank You for choosing us as your insurer. Please read your policy and schedule. The policy and policy schedule set out the terms of your contract with us. Please read your policy and policy schedule carefully to ensure that the cover meets your needs. We do our best to ensure that our customers are delighted with the service they receive from Bajaj Allianz. If you are dissatisfied we would like to inform you that we have a procedure for resolving issues. Please include your policy number in any communication. This will help us deal with the issue more efficiently. If you don't have it, please call your Branch office. Initially, we suggest you contact the Branch Manager/ Regional Manager of the local office which has issued the policy. The address and telephone number will be available in the policy. Naturally, we hope the issue can be resolved to your satisfaction at the earlier stage itself. But if you feel dissatisfied with the suggested resolution of the issue after contacting the local office, please e-mail or write to: Bajaj Allianz General Insurance Co. Ltd GE Plaza, Airport Road, Yerawada, Pune 411006 E-mail: xxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx Call : 0000-000000 (free calls from BSNL/MTNL lines only) 1800-1025858 ( free calls from Bharti users – mobile /landline ) or 000-00000000 Grievance Redressal Cell for Senior Citizens Senior Citizen Cellfor Insured Person who are Senior Citizens ‘Good things come with time’ and so for our customers who are above 60 years of age we have created special cell to address any healthinsurance related query. Our senior citizen customers can reach us through the below dedicated channels to enable us to service them promptly Health toll free number: 0000-000-0000 Exclusive Email address:xxxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx If you are still not satisfied, you can approach the Insurance Ombudsman in the respective area for resolving the issue. The contact details of theOmbudsman offices are mentioned below: Jurisdiction of Office Union Territory, ,District Office Details Gujarat, Dadra & Nagar Haveli, Daman and Diu. AHMEDABAD Office AHMEDABADOffice of the Insurance Ombudsman, 2nd floor, Xxxxxx House, Near C.U. Shah College, 0, Xxxxxx Xxxxxx, Xxxxxx Xxxx, Ahmedabad – 380 014. Tel.: 079 - 00000000/00000000 Fax:079 – 27546142 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Karnataka. BENGALURU - Office of the Insurance Ombudsman, JeevanSoudha Xxxxxx Xxxxxx Building, PID No. 57-27-N-19, Ground Floor, 19/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx – 560 078. Tel.: 080 - 00000000 / 26652049 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Madhya Pradesh Chattisgarh. BHOPAL Office of the Insurance Ombudsman, JanakVihar Complex, 2nd XxxxxFloor, 06, Xxxxxxx XxxxxJurisdiction of Office Union Territory,District Office Details Chattisgarh. Nagar, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel000.Xxx.: 0755 - 0000000 / 0000000 Fax: 0755 – 2769203 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Orissa. BHUBANESHWAR Office of the Insurance Ombudsman,00, Xxxxxx xxxx, Xxxxxxxxxxx – 751 000.Xxx.: 0674 - 0000000 /0000000 Fax: 0674 - 2596429 Email: xxxxxxxxxx.xxxxxxxxxxx@xxxx.xx.xx Punjab, Haryana, Himachal Pradesh, J & K, Chandigarh. CHANDIGARH - Office of the Insurance Ombudsman, S.C.O. NoXx. 101000, 000 & 000, 0xx FloorXxxxx,Xxxxx Xxxxxxxx, Jurisdiction of Office Union TerritoryXxxxxx 00 – X, District Office Details Himachal Pradesh, J & K, Chandigarh. Batra Building, Sector 17 – D, Chandigarh Xxxxxxxxxx – 160 000.Xxx.: 0172 - 0000000 / 0000000 Fax: 0172 – 2708274 Email: xxxxxxxxxx.xxxxxxxxxx@xxxx.xx.xx Tamil Nadu, Pondicherry Town and Karaikal CHENNAI Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Court, 4th Floor, 000, Xxxx Xxxxx, Xxxxxxxxx, XXXXXXX – 600 000.Xxx.: 044 - 00000000 / 00000000 Fax: 044 – 24333664 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Delhi. DELHI Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Xxx Xxxx, Xxx Xxxxx – 110 002. Tel.: 011 - 00000000 / 00000000 Fax: 011 - 23230858Email23230858 Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. GUWAHATI Office of the Insurance Ombudsman, JeevanNiveshXxxxxx Xxxxxx, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM).Tel781001(ASSAM). Tel.: 0361 - 0000000 / 0000000 Fax: 0361 – 2732937 Email: xxxxxxxxxx.xxxxxxxx@xxxx.xx.xx Andhra Pradesh, Telangana,Yanam and part of Territory of Pondicherry. HYDERABAD Office of the Insurance Ombudsman,6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 00000000 / 00000000 Fax: 040 - 23376599Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Rajasthan. JAIPUR Office of the Insurance Ombudsman, Xxxxxx Xxxxx – II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 – 2740363 Email: Xxxxxxxxxx.xxxxxx@xxxx.xx.xx Kerala, Lakshadweep, Mahe-a part of Pondicherry. ERNAKULAM Office of the Insurance Ombudsman,2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 000.Xxx.: 0484 - 0000000 / 0000000 Fax: 0484 – 2359336 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx West Bengal, Sikkim, Andaman & Nicobar Islands. KOLKATA Office of the Insurance Ombudsman,Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 000.Xxx.: 033 - 00000000 / 00000000 Fax : 033 – 22124341 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Goa, Mumbai Metropolitan Region ex Navi Mumbai & Thane MUMBAI Office of the Insurance Ombudsman,3rd Floor, JeevanSevaAnnexeXxxxxx XxxxXxxxxx, S. V. Road, Santacruz (W), Mumbai - 400 000.Xxx.: 022 - 00000000 / 00000000 Fax: 022 – 26106052 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Bihar, Jharkhand. PATNA Office PATNAOffice of the Insurance Ombudsman,1stFloor,Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Maharashtra, Area of Navi Mumbai and Thane excl Mumbai Metropolitan. PUNE Office of the Insurance Ombudsman, JeevanDarshan BldgXxxxxx Xxxxxxx Xxxx., 3rd Floor,C.T.S. No.s. 195 to 198,N.C. Xxxxxx Road, Xxxxxxx Xxxx, Pune – 411 030. Tel.: 020 – 32341320 Email: xxxxxxxxxx.xxxx@xxxx.xx.xx Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, ,Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur,, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. LUCKNOW - Office of the Insurance Ombudsman, 6th Floor, JeevanBhawanXxxxxx Xxxxxx, Phase-II, Xxxxx Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 0000000 / 0000000 Fax: 0522 - 2231310Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. NOIDA Office NOIDAOffice of the Insurance Ombudsman, BhagwanSahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: GautamBuddh Nagar, U.P-201301. Tel.: 0000-0000000 / 2514251 / 2514253Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Note: Address and contact number of Governing Body of Insurance Council Secretary General - Governing Body of Insurance Council JeevanSevaAnnexe, 3rd Floor, S.V. Road, Santacruz (W), Mumbai - 400 054 Tel No: 000-0000 0000, 00000000, Fax No. : 000-00000000, 0000 0000, E-mail ID: xxxxxxx@xxxx.xxx Cashless facility offered through network hospitals of Bajaj Allianz only.Cashless facility at 3300+ Network hospitals PAN India. Please visit our website for list of network hospitals and network Diagnostic Centres , Website: xxx.xxxxxxxxxxxx.xxx or get in touch with 24*7 helpline number: 0000-000-0000 (toll free) / 020-30305858 Annexure I Indicative list of Day Care Procedures:

Grievance Redressal Procedure. Welcome to Bajaj Allianz and Thank You for choosing us as your Your insurer. Please read your policy Your Policy and schedulePolicy Schedule. The policy Policy and policy schedule Policy Schedule set out the terms of your Your contract with us. Please read your policy Your Policy and policy schedule Policy Schedule carefully to ensure that the cover meets your Your needs. We do our best to ensure that our customers are delighted with the service they receive from Bajaj Allianz. If you You are dissatisfied we would like to inform you You that we have a procedure for resolving issues. Please include your policy Your Policy number in any communication. This will help us deal with the issue more efficiently. If you You don't have it, please call your our Branch office. Initially, we suggest you You contact the Branch Manager/ Regional Manager of the local office which has issued the policyPolicy. The address Theaddress and telephone number will be available in the policyPolicy. Naturally, we hope the issue can be resolved to your Your satisfaction at the earlier stage itself. But if you You feel dissatisfied with the suggested resolution of the issue after contacting the local office, please e-mail or write to: Bajaj Allianz General Insurance Co. Ltd GE PlazaBajaj Allianz House, Airport Road, Road Yerawada, Pune 411006 E-mail: xxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx xxxxxxxxx@xxxxxxxxxxxx.xx.xx Call : 0000-000000 (free calls from BSNL/MTNL lines only) 1800-1025858 ( free calls from Bharti users – mobile /landline ) or 000or020-00000000 30305858 Grievance Redressal Cell for Senior Citizens Senior Citizen Cellfor Insured Person who are Senior Citizens ‘Good ‗Good things come with time’ ‘ and so for our customers who are above 60 years of age we have created special cell to address any healthinsurance health insurance related query. Our senior citizen customers can reach us through the below dedicated channels to enable us to service them promptly Health toll free number: 0000-000-0000 Exclusive Email address:xxxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx address: xxxxxxxxxxxxx@xxxxxxxxxxxx.xx.xx If you You are still not satisfied, you You can approach the Insurance Ombudsman in the respective area for resolving the issue. The contact details of theOmbudsman the Ombudsman offices are mentioned below: Office Details Jurisdiction of Office Union Territory,District) AHMEDABAD - Shri/Smt........Office of the Insurance Ombudsman, District Office Details Xxxxxx Xxxxxxx Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad – 380001. Tel.: 079 - 00000000/02/05/06Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Gujarat, Dadra & Nagar Haveli, Daman and Diu. AHMEDABAD Office BENGALURU - Smt. Xxxxxx XxxxXxxxxx of the Insurance Ombudsman, 2nd floor, Xxxxxx House, Near C.U. Shah College, 0, Xxxxxx Xxxxxx, Xxxxxx Xxxx, Ahmedabad – 380 014. Tel.: 079 - 00000000/00000000 Fax:079 – 27546142 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Karnataka. BENGALURU - Office of the Insurance Ombudsman, JeevanSoudha Building, ,PID No. 57-27-N-19, N-19 Ground Floor, 19/00, 00xx Xxxx Xxxx, XX Xxxxx, Xxx Xxxxx, Xxxxxxxxx – 560 078. Tel.: 080 - 00000000 / 26652049 Email26652049Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Madhya Pradesh ChattisgarhKarnataka. BHOPAL - Xxxx Xxxx Xxxxx Xxxxxxxxxxx Office of the Insurance Ombudsman, JanakVihar Xxxxx Vihar Complex, 2nd XxxxxFloor, 0, Xxxxxxx Xxxxx, Opp. Airtel Office, Near New Market, Bhopal – 462 003. Tel.: 0755 - 0000000 / 0000000 Fax2769202Fax: 0755 – 2769203 Email- 2769203Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Orissa. BHUBANESHWAR Office of the Insurance Ombudsman,00, Xxxxxx xxxx, Xxxxxxxxxxx – 751 000.XxxMadhya Pradesh Chattisgarh.: 0674 - 0000000 /0000000 Fax: 0674 - 2596429 Email: xxxxxxxxxx.xxxxxxxxxxx@xxxx.xx.xx Punjab, Haryana, CHANDIGARH - Office of the Insurance Ombudsman, S.C.O. No. 101, 000 & 000, 0xx Floor, Jurisdiction of Office Union Territory, District Office Details Himachal Pradesh, J & K, Chandigarh. Batra Building, Sector 17 – D, Chandigarh – 160 000.Xxx.: 0172 - 0000000 / 0000000 Fax: 0172 – 2708274 Email: xxxxxxxxxx.xxxxxxxxxx@xxxx.xx.xx Tamil Nadu, Pondicherry Town and Karaikal CHENNAI Office of the Insurance Ombudsman, Xxxxxx Xxxxxx Court, 4th Floor, 000, Xxxx Xxxxx, Xxxxxxxxx, XXXXXXX – 600 000.Xxx.: 044 - 00000000 / 00000000 Fax: 044 – 24333664 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Delhi. DELHI Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Xxx Xxxx, Xxx Xxxxx – 110 002. Tel.: 011 - 00000000 / 00000000 Fax: 011 - 23230858Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. GUWAHATI Office of the Insurance Ombudsman, JeevanNivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati – 781001(ASSAM).Tel.: 0361 - 0000000 / 0000000 Fax: 0361 – 2732937 Email: xxxxxxxxxx.xxxxxxxx@xxxx.xx.xx Andhra Pradesh, Telangana,Yanam and part of Territory of Pondicherry. HYDERABAD Office of the Insurance Ombudsman,6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 00000000 / 00000000 Fax: 040 - 23376599Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx Rajasthan. JAIPUR Office of the Insurance Ombudsman, Xxxxxx Xxxxx – II Bldg., Gr. Floor, Xxxxxxx Xxxxx Xxxx, Jaipur - 302 005. Tel.: 0141 – 2740363 Email: Xxxxxxxxxx.xxxxxx@xxxx.xx.xx Kerala, Lakshadweep, Mahe-a part of Pondicherry. ERNAKULAM Office of the Insurance Ombudsman,2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 000.Xxx.: 0484 - 0000000 / 0000000 Fax: 0484 – 2359336 Email: xxxxxxxxxx.xxxxxxxxx@xxxx.xx.xx West Bengal, Sikkim, Andaman & Nicobar Islands. KOLKATA Office of the Insurance Ombudsman,Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 000.Xxx.: 033 - 00000000 / 00000000 Fax : 033 – 22124341 Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx Goa, Mumbai Metropolitan Region ex Navi Mumbai & Thane MUMBAI Office of the Insurance Ombudsman,3rd Floor, JeevanSevaAnnexe, S. V. Road, Santacruz (W), Mumbai - 400 000.Xxx.: 022 - 00000000 / 00000000 Fax: 022 – 26106052 Email: xxxxxxxxxx.xxxxxx@xxxx.xx.xx Bihar, Jharkhand. PATNA Office of the Insurance Ombudsman,1stFloor,Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Maharashtra, Area of Navi Mumbai and Thane excl Mumbai Metropolitan. PUNE Office of the Insurance Ombudsman, JeevanDarshan Bldg., 3rd Floor,C.T.S. No.s. 195 to 198,N.C. Xxxxxx Road, Xxxxxxx Xxxx, Pune – 411 030. Tel.: 020 – 32341320 Email: xxxxxxxxxx.xxxx@xxxx.xx.xx Districts of Uttar Pradesh : Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur,Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. LUCKNOW - Office of the Insurance Ombudsman, 6th Floor, JeevanBhawan, Phase-II, Xxxxx Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 0000000 / 0000000 Fax: 0522 - 2231310Email: xxxxxxxxxx.xxxxxxx@xxxx.xx.xx State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. NOIDA Office of the Insurance Ombudsman, BhagwanSahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: GautamBuddh Nagar, U.P-201301. Tel.: 0000-0000000 / 2514251 / 2514253Email: xxxxxxxxxx.xxxxx@xxxx.xx.xx Note: Address and contact number of Governing Body of Insurance Council Secretary General - Governing Body of Insurance Council JeevanSevaAnnexe, 3rd Floor, S.V. Road, Santacruz (W), Mumbai - 400 054 Tel No: 000-0000 0000, 00000000, Fax No. : 000-00000000, 0000 0000, E-mail ID: xxxxxxx@xxxx.xxx Cashless facility offered through network hospitals of Bajaj Allianz only.Cashless facility at 3300+ Network hospitals PAN India. Please visit our website for list of network hospitals and network Diagnostic Centres , Website: xxx.xxxxxxxxxxxx.xxx or get in touch with 24*7 helpline number: 0000-000-0000 (toll free) / 020-30305858 Annexure I Indicative list of Day Care Procedures: