Common use of Grievances Redressal Procedure Clause in Contracts

Grievances Redressal Procedure. If you have a grievance that you wish us to redress, you may contact us with the details of the grievance through: Our website: <<Website>> Email: <<Email ID>> Toll Free : <<Number>> Fax: <<Will be added once available>> Courier: Any of Our Branch office or corporate office during business hours. You may also approach the grievance cell at any of Our branches with the details of the grievance during Our working hours from Monday to Friday. If You are not satisfied with Our redressal of Your grievance through one of the above methods, You may contact Our Head of Customer Service at The Grievance Cell, CignaTTK Health Insurance Company Limited, <<Address>> or email <<email of head of customer service>>. If You are not satisfied with Our redressal of Your grievance through one of the above methods, You may approach the nearest Insurance Ombudsman for resolution of Your grievance. The contact details of Ombudsman offices attached as Annexure I to this Policy document. IX Definitions

Appears in 5 contracts

Samples: old.irdai.gov.in, irdai.gov.in, policyholder.gov.in

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