Common use of Grievances Unrelated to Claims Clause in Contracts

Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your medical treatment with the health care provider that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your provider, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or about one of our employees. In order to start a grievance, please call our Customer Service Department. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 7.5 do not apply to medical necessity determinations (see Section 7.3), complaints about payments (see Section 7.2), claims of medical malpractice or to allegations that we are liable for the professional negligence of any doctor, hospital, health care facility or other health care provider furnishing services under this agreement.

Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your medical treatment with the health care provider that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your provider, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or about one of our employees. In order to start a grievance, please call our Customer Service Department. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 7.5 7.4 do not apply to medical necessity determinations (see Section 7.3), complaints about payments (see Section 7.2), claims of medical malpractice or to allegations that we are liable for the professional negligence of any doctor, hospital, health care facility or other health care provider furnishing services under this agreementplan.

Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your medical treatment with the health care provider that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your provider, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or about one of our employees. In order to start a grievance, please call our Customer Service Department. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 7.5 7.4 do not apply to medical necessity determinations (see Section 7.3), complaints about payments (see Section 7.2), claims of medical malpractice or to allegations that we are liable for the professional negligence of any doctor, hospital, health care facility or other health care provider furnishing services under this agreement.

Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your medical treatment with the health care provider that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your provider, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or about one of our employees. In order to start a grievance, please call our Customer Service Department. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 7.5 section do not apply to medical necessity determinations (see Section 7.3), complaints about payments (see Section 7.2), claims of medical malpractice or to allegations that we are liable for the professional negligence of any doctor, hospital, health care facility or other health care provider furnishing services under this agreement.