Hours of Field Service Coverage. Business Hours: 9x5 coverage is defined as 9 hours per day, 5 days per week, during normal business hours, excluding local public & national holidays • 24/7 Hours: 24x7 coverage is defined as 24 hours per day, 7 days per week, 365 days per year.
Appears in 7 contracts
Samples: Lenovo Personal Computing Devices Services Agreement, Lenovo Personal Computing Devices Services Agreement, Lenovo Personal Computing Devices Services Agreement
Hours of Field Service Coverage. Business Hours: 9x5 coverage is defined as 9 hours per day, 5 days per week, during normal business hours, excluding local public & national holidays • 24/7 Hours: 24x7 coverage is defined as 24 hours per day, 7 days per week, 365 days per year.
Appears in 2 contracts
Samples: Lenovo Personal Computing Devices Services Agreement, Lenovo Personal Computing Devices Services Agreement
