Incident. a. Unplanned interruption or reduction in quality of an IT service. Failure of a component that has not yet affected service is also an incident.
Appears in 4 contracts
Samples: www.mamsoftware.com, www.mamsoftware.com, www.mamsoftware.com
Incident. a. Unplanned interruption or reduction in quality of an IT service. Failure of a component that has not yet affected service is also an incident.
Appears in 4 contracts
Samples: www.mamsoftware.com, www.mamsoftware.com, www.mamsoftware.com