Incidents En-Route. 13.9.1 In case of breakdown of a Bus en-route during normal course of Operations, the Operator shall immediately inform the Control Centre and its maintenance team whereupon the Operator shall ensure speedy tow-away of the affected Bus within {1 (one) to 3 (three) hours} of breakdown. The Operator should immediately provide a Bus replacement to complete the route after such Bus failure, failing which it will be deemed as an Operator Event of Default;
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