Common use of INCLUDED SERVICE LEVELS Clause in Contracts

INCLUDED SERVICE LEVELS. The Service Provider strives to provide the service levels defined within this Agreement. General Service levels are defined in in Section 1.0 Coverage Summary and Service Levels specific to the individual services the Service Provider is offering under this Agreement are defined within Appendix 3.

Appears in 2 contracts

Samples: Service Level Agreement, Service Level Agreement

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INCLUDED SERVICE LEVELS. The Service Provider strives to provide the service levels defined within this Agreement. General Service levels are defined in in Section 1.0 Coverage Summary and Section 1.2 Service Levels specific to the individual services the Service Provider is offering under this Agreement are defined within Appendix 3.2. Exceptions to the service levels provided as part of this Agreement are not applicable with the following situations:

Appears in 1 contract

Samples: Managed Service Agreement

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INCLUDED SERVICE LEVELS. The Service Provider strives to provide the service levels defined within this Agreement. General Service levels are defined in in Section 1.0 Coverage Summary and Service Levels specific to the individual services the Service Provider is offering under this Agreement are defined within Appendix 3.1.0

Appears in 1 contract

Samples: Managed Service Agreement

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