Common use of Individual Complaints Clause in Contracts

Individual Complaints. A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association or a bargaining unit member and the Employer that does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution process, or (2) is the appeal of the discharge of a probationary bargaining unit member. The following shall be the sole means of settling complaints. B. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty (20) working days of the effective action or inaction or the date the bargaining unit member is made aware of the action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working days following the date of the postmark or the date of a signed verification of receipt. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the Association. Allotted time frames may be extended by mutual agreement in writing. D. Complaints shall be processed on forms provided by the Employer. E. The complaint must state the facts from which it arises, the rules, procedures or conditions that should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement or applicable written policies, laws or regulations. F. Appeals shall be in writing with a copy of the original complaint attached.

Individual Complaints. A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association Union or a bargaining unit member an employee(s) and the Employer that which does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution processAgreement, or (2) is the appeal of the discharge discharge, demotion or suspension of a probationary bargaining unit memberemployee not holding permanent status in another classification or (3) is a controversy, dispute or disagreement with respect to long-term nonpermanent employment. Such matters are not included in the definition of grievances as set out in Article 16. The following shall be the sole means of settling complaints. B. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty fifteen (2015) working days of the effective date of the action or inaction or the date the bargaining unit member employee or long-term nonpermanent is made aware of the such action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working calendar days following the date of the postmark or the date of a signed verification of receipt. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the AssociationUnion. Allotted time frames may be extended by mutual agreement in writingagreement. D. Complaints shall be processed on forms provided by the EmployerEmployer and agreed to by the Employer and the Union. E. The complaint must will state the facts from which it arises, the rules, procedures or conditions that which should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement or applicable written policies, laws or regulations. F. . Appeals shall be in writing with a copy of the original complaint attached.

Individual Complaints. A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association Union or a bargaining unit member an employee(s) and the Employer that does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution processagreement, or (2) is the appeal of the discharge discharge, demotion or suspension of a probationary bargaining unit memberemployee not holding permanent status in another classification or (3) is a controversy, dispute or disagreement with respect to long-term nonpermanent employment. Such matters are not included in the definition of grievances as set out in Article 16. The following shall be the sole means of settling complaints. B. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty fifteen (2015) working days of the effective date of the action or inaction or the date the bargaining unit member employee or long-term nonpermanent is made aware of the such action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of email or fax receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working days following the date work day in which received if received before close of the postmark business or the date following work day if received after close of business or on a signed verification of receiptweekend or holiday recognized in Article 24. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the AssociationUnion. Allotted time frames may be extended by mutual agreement in writingagreement. D. Complaints shall be processed on forms provided by the EmployerEmployer and agreed to by the Employer and the Union. E. The complaint must will state the facts from which it arises, the rules, procedures or conditions that which should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement agreement or applicable written policies, laws or regulations. F. . Appeals shall be in writing with a copy of the original complaint attached.

Individual Complaints. A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association Union or a bargaining unit member an employee(s) and the Employer that does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution processagreement, or (2) is the appeal of the discharge discharge, demotion or suspension of a probationary bargaining unit memberemployee not holding permanent status in another classification or (3) is a controversy, dispute or disagreement with respect to long-term nonpermanent employment. Such matters are not included in the definition of grievances as set out in Article 16. The following shall be the sole means of settling complaints. B. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty fifteen (2015) working days of the effective date of the action or inaction or the date the bargaining unit member employee or long-term nonpermanent is made aware of the such action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working calendar days following the date of the postmark or the date of a signed verification of receipt. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the AssociationUnion. Allotted time frames may be extended by mutual agreement in writingagreement. D. Complaints shall be processed on forms provided by the EmployerEmployer and agreed to by the Employer and the Union. E. The complaint must will state the facts from which it arises, the rules, procedures or conditions that which should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement agreement or applicable written policies, laws or regulations. F. . Appeals shall be in writing with a copy of the original complaint attached.

Individual Complaints. A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association or a bargaining unit member and the Employer that does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution process, or (2) is the appeal of the discharge of a probationary bargaining unit member. The following shall be the sole means of settling complaints. B. X. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty (20) working days of the effective action or inaction or the date the bargaining unit member is made aware of the action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working days following the date of the postmark or the date of a signed verification of receipt. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the Association. Allotted time frames may be extended by mutual agreement in writing. D. Complaints shall be processed on forms provided by the Employer. E. X. The complaint must state the facts from which it arises, the rules, procedures or conditions that should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement or applicable written policies, laws or regulations. F. Appeals shall be in writing with a copy of the original complaint attached.

Individual Complaints. A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association Union or a bargaining unit member an employee(s) and the Employer that does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution processagreement, or (2) is the appeal of the discharge discharge, demotion or suspension of a probationary bargaining unit memberemployee not holding permanent status in another classification or (3) is a controversy, dispute or disagreement with respect to long-term nonpermanent employment. Such matters are not included in the definition of grievances as set out in Article 16. The following shall be the sole means of settling complaints. B. X. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty fifteen (2015) working days of the effective date of the action or inaction or the date the bargaining unit member employee or long-term nonpermanent is made aware of the such action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working calendar days following the date of the postmark or the date of a signed verification of receipt. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the AssociationUnion. Allotted time frames may be extended by mutual agreement in writingagreement. D. Complaints shall be processed on forms provided by the EmployerEmployer and agreed to by the Employer and the Union. E. The complaint must will state the facts from which it arises, the rules, procedures or conditions that which should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement agreement or applicable written policies, laws or regulations. F. . Appeals shall be in writing with a copy of the original complaint attached.

Individual Complaints. 2222 A. A complaint is defined as: (1) any controversy, dispute or disagreement arising between the Association Union or a bargaining unit member an employee(s) and the Employer that does not concern the application or interpretation of the terms of this Agreement other than terms for which the complaint procedure has been specifically provided as the alternative dispute resolution processagreement, or (2) is the appeal of the discharge discharge, demotion or suspension of a probationary bargaining unit memberemployee not holding permanent status in another classification or (3) is a controversy, dispute or disagreement with respect to long-term nonpermanent employment. Such matters are not included in the definition of grievances as set out in Article 16. The following shall be the sole means of settling complaints. B. A complaint must be brought to the attention of the Employer, consistent with the procedures set forth in this Article, within twenty fifteen (2015) working days of the effective date of the action or inaction or the date the bargaining unit member employee or long-term nonpermanent is made aware of the such action or inaction, whichever is later, to receive the assistance of the Association and the use of this procedure. Deadlines for submission of a complaint at succeeding steps shall be counted from the date of receipt of a response from the Employer, or the date the response is due, whichever is earlier. Date of receipt of a complaint or response shall be either seven (7) working calendar days following the date of the postmark or the date of a signed verification of receipt. C. If the Employer fails to render a decision within the allotted time, the complaint may be advanced to the next step by the AssociationUnion. Allotted time frames may be extended by mutual agreement in writingagreement. D. Complaints shall be processed on forms provided by the EmployerEmployer and agreed to by the Employer and the Union. E. The complaint must will state the facts from which it arises, the rules, procedures or conditions that which should be considered and the remedy requested. Adjustments to complaints shall not conflict with this Agreement agreement or applicable written policies, laws or regulations. F. . Appeals shall be in writing with a copy of the original complaint attached.