Common use of Information About Your Right to Dispute Errors Clause in Contracts

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, contact Customer Service. Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● Your name and Account number, email address associated with your Account and Account number (if any); ● Why you believe there is an error, and the dollar amount involved; and ● Approximately when the error took place. If you provide this information orally, Bank or Platform may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) will determine whether an error occurred within ten (10) business days after hearing from you and will correct any error promptly. If Bank needs more time, however, it may take up to forty-five (45) days to investigate your complaint or question. If Bank decides to do this, your Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank may not credit your Account. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigation. If Bank decides that there was no error, Bank will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer Service. If you need more information about Bank’s error-resolution procedures, call Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for or if you think your statement is wrong or if you need more information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, contact Customer Service. Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Goal Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer ServiceServices. You will need to provide: ● • Your name and Account numbername, email address associated with your Goal Account and Goal Account number (if any); ● • Why you believe there is an error, and the dollar amount involved; and ● • Approximately when the error took place. If you provide this information orally, Bank or Platform may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) will determine whether an error occurred within ten (10) business days after hearing Bank hears from you and will correct any error promptly. If Bank needs more time, however, it Bank may take up to forty-five (45) days to investigate your complaint or question. If Bank decides to do this, Bank will credit your Goal Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank may not credit your Goal Account. For errors involving new Goal Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Goal Accounts, Bank may take up to twenty (20) business days to credit your Goal Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigation. If Bank decides that there was no error, Bank will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer ServiceBank at the phone number or address shown at the beginning of this Section. If you need more information about Bank’s error-'s error- resolution procedures, call Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactionsCard Account, requests for information about a transaction listed contact customer service in writing, via telephone or the statement or receipt, or Wingocard App if you think your statement or receipt is wrong, contact Customer Servicewrong or if you need more information about a transaction listed on the statement or receipt. Bank We must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Card Account, if the error could be viewed in your electronic history, or the date Bank we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Servicecalling or writing us at the contact information listed above. You will need to provide: ● tell us: 1. Your name and Account number, email address associated with your Account and Card Account number (if any); ● or alternate identifying information that enables us to locate your account; 2. Why you believe there is an error, and the dollar amount involved; and ● and 3. Approximately when the error took place. If you provide this information orally, Bank or Platform we may require that you send us your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) We will determine whether an error occurred within ten (10) business days after of hearing from you and will correct any error promptly. If Bank needs we need more time, however, it we may take up to forty-five (45) days to investigate your complaint or question. If Bank decides we decide to do this, we will credit your Card Account will be credited within ten (10) business days for the amount you think is in errorerror (or twenty (20) business days, if the notice of error involves an electronic fund transfer to or from a Card Account within 30 days after the first deposit to the Primary Account was made), so that you will have use of the money during the time it takes us to complete the our investigation. If Bank asks we ask you to put your question or complaint or question in writing and you do not provide it within ten (10) business days, Bank we may not credit your AccountCard. For errors involving new Accounts, point-of-sale transactions or foreign-initiated debit card transactions, Bank we may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank We will tell you the results within three (3) business days after completing the investigation. If Bank decides we decide that there was no error, Bank we will send you a written explanation. Copies of the documentation documents used in the investigation may be obtained by contacting Customer Serviceus at the phone number or address listed at the beginning of this document. If you need more information about Bank’s our error-resolution procedures, call contact us at the telephone number or address shown above in Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactionsCard Account, requests for information about a transaction listed in call the statement or receiptCardholder Services telephone number located on the “List of All Fees”, or write to Cardholder Services, P.O. Box 551617, Jacksonville, FL 32255 if you think your statement or receipt is wrong, contact Customer Service. Bank must allow you to report has an error until sixty has occurred on your Card Account or if you need more information about a transaction listed on your statement or receipt. You must contact us within one hundred twenty (60120) days after the earlier of the date you electronically accessed transfer allegedly in error was credited or debited to your Card Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Servicecalling the telephone number located on the “List of All Fees” or writing to Cardholder Services, P.O. Box 551617, Jacksonville, FL 32255. You will need to provide: ● tell us: 1. Your name and Account name, the card ID number, email address associated with the 16-digit Card number, or other information that identifies your Account and Account number (if any); ● Card Account. 2. Why you believe there is an error, and the dollar amount involved; and ● . 3. Approximately when the error took place. If you provide this information orally, Bank or Platform we may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) We will determine whether an error occurred within ten (10) business days after hearing we hear from you and will correct any error promptly. If Bank needs we need more time, however, it we may take up to forty-five (45) days to investigate your complaint or question. If Bank decides we decide to do this, and your Card Account is registered with us, we will be credited credit your Card within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes to complete the investigation. If Bank asks we ask you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank we may not credit your AccountCard. For errors involving new AccountsCards, point-of-sale transactions POS transactions, or foreign-initiated transactions, Bank we may take up to ninety (90) days to investigate your complaint or question. For new Card Accounts, Bank we may take up to twenty (20) business days to credit your Card Account for the amount you think is in error. Bank We will tell you the results within three (3) business days after completing the investigation. If Bank decides we decide that there was no error, Bank we will send you a written explanation. Copies of the documentation documents used in the investigation may be obtained by contacting Customer Servicethe phone number or address shown at the beginning of this section. If you need more information about Bank’s error-our error- resolution procedures, call Customer Service, Cardholder Services at the telephone number on the “List of All Fees” or visit the Websitexxx.xxxxxxxxxxx.xxx.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, contact Customer ServiceService at 0-000-000-0000. Bank Ando must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank Ando sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● Your name and Account number, email address associated with your Account and Account number (if any); ● Why you believe there is an error, and the dollar amount involved; and ● Approximately when the error took place. If you provide this information orally, Bank or Platform Ando may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) Ando will determine whether an error occurred within ten (10) business days after hearing from you and will correct any error promptly. If Bank Xxxx needs more time, however, it may take up to forty-forty- five (45) days to investigate your complaint or question. If Bank Xxxx decides to do this, your Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank Xxxx asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank your Account may not credit your Accountbe credited. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank Ando may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank Ando may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank Ando will tell you the results within three (3) business days after completing the investigation. If Bank Xxxx decides that there was no error, Bank Xxxx will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer Service. If you need more information about Bank’s your Account's error-resolution procedures, call Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, you must contact Customer ServiceService by telephone to: (000) 000-0000 or in writing to: Bella: 000 0xx Xxxxxx Xxxxx X0, Xxx Xxxx, XX 00000. Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● Your name and name, Account number, email address associated with your Account Account, and Account number (if any); ● Why you believe there is an error, and the dollar amount involved; and ● Approximately when the error took place. If you provide this information orally, Bank or Platform may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) will determine whether an error occurred within ten (10) business days after hearing from you and will correct any error promptly. If Bank needs more time, however, it may take up to forty-five (45) days to investigate your complaint or question. If Bank decides to do this, your Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank may not credit your Account. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigation. If Bank decides that there was no error, Bank will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer Service. If you need more information about Bank’s error-resolution procedures, call Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, you must contact Customer ServiceService by telephone to: (000) 000-0000 or in writing to: Betterment: 0 X 00xx Xx, 0xx Xxxxx, Xxx Xxxx, XX 00000. Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● Your name and name, Account number, email address associated with your Account Account, and Account number (if any); ● Why you believe there is an error, and the dollar amount involved; and ● Approximately when the error took place. If you provide this information orally, Bank or Platform may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) will determine whether an error occurred within ten (10) business days after hearing from you and will correct any error promptly. If Bank needs more time, however, it may take up to forty-five (45) days to investigate your complaint or question. If Bank decides to do this, your Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank may not credit your Account. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigation. If Bank decides that there was no error, Bank will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer Service. If you need more information about Bank’s error-resolution procedures, call Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in call the statement number on the back of your card or receiptwrite to: Cardholder Services P.O. Box 7235, or Sioux Falls, SD 57117-7235 if you think your statement or receipt is wrong, contact Customer Servicewrong or if you need more information about a transaction listed on the statement or receipt. Bank We must allow hear from you to report an error until sixty (60) no later than 60 days after the earlier of the date you electronically accessed transaction is posted to your Account, if account. Tell us your name and Card number. Describe the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● Your name transaction you are unsure about, and Account number, email address associated with your Account and Account number (if any); ● Why explain as clearly as you can why you believe there it is an error, and error or why you need more information. Tell us the dollar amount involved; and ● Approximately when of the error took placesuspected error. If you provide this information orally, Bank or Platform may we will require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) Generally, we will determine whether an error occurred tell you the results of our investigation within ten (10) business days after hearing we hear from you and will correct any error promptly. If Bank needs we need more time, however, it we may take up to forty-five (45) calendar days to investigate your complaint or question. If Bank decides we decide to do this, we will credit your Account will be credited Card within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete the our investigation. If Bank asks we ask you to put your complaint or question in writing and you we do not provide receive it within ten (10) business days, Bank we may not credit your Account. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigationCard. If Bank decides we decide that there was no error, Bank we will send you a written explanationexplanation within 3 business days after we finish our investigation and any credit made under the preceding paragraph must be repaid by you. Copies You may ask for copies of the documentation documents that we used in our investigation. Visa’s Zero Liability policy means 100 percent protection for you. Visa’s enhanced policy guarantees maximum protection against fraud. You now have complete liability protection for all of your card transactions that take place on the investigation may be obtained by contacting Customer ServiceVisa system. Should someone steal your card number while you’re shopping, online or off, you pay nothing for this fraudulent activity. If you need more information about Bank’s errornotice fraudulent activity on your card, promptly contact your financial institution to report it. It is important to continually monitor your monthly statement to identify any unauthorized transactions. ** Our zero liability policy may protect you from liability for certain unauthorized transactions. This does not apply to ATM transactions. Under our zero liability policy, unless you have been negligent or have been engaged in fraud, you will not be liable for any unauthorized transactions made with your lost or stolen Card, provided such transactions take place on the Visa Network. For all other unauthorized transactions, you may be liable for up to $50. If you are negligent or have engaged in fraudulent conduct, you could lose all the money in your account. A transaction is unauthorized if it is not initiated by you, you did not give permission to make the transaction and you do not benefit from the transaction in any way. Any unauthorized transactions will be re-resolution procedurescredited to your Card in 5 business days. Also, call Customer Serviceif your account history has transactions that you did not make, or visit tell us at once by calling the Websitenumber on the back of your card. If you do not tell us within 60 days after the transaction was posted to your account, you may not get back any money you lost if we can prove we could have stopped someone from fraudulently using the Card if you had told us in time. If we believe that a good reason kept you from telling us, we will extend the time periods.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, you must contact Customer ServiceService by telephone to: (000) 000-0000 or in writing to: Empower9169 X Xxxxx Xx #000 Xxxxxx Xxxx, XX 00000- 1733: 000 Xxxx Xx, Xxx 000, Xxx Xxxxxxxxx, XX 00000. . Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● Your name and name, Account number, email address associated with your Account Account, and Account number (if any); ● Why you believe there is an error, and the dollar amount involved; and ● Approximately when the error took place. If you provide this information orally, Bank or Platform may require that you send your complaint or question in writing within ten (10) business days. Bank (or Platform on Bank’s behalf) will determine whether an error occurred within ten (10) business days after hearing from you and will correct any error promptly. If Bank needs more time, however, it may take up to forty-five (45) days to investigate your complaint or question. If Bank decides to do this, your Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank may not credit your Account. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigation. If Bank decides that there was no error, Bank will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer Service. If you need more information about Bank’s error-resolution procedures, call Customer Service, or visit the Website.

Information About Your Right to Dispute Errors. In case of errors or questions about your electronic transactions, requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, contact Customer Service. Bank must allow you to report an error until sixty (60) days after the earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by contacting Customer Service. You will need to provide: ● • Your name and Account number, email address associated with your Account and Account number (if any); ● • Why you believe there is an error, and the dollar amount involved; and ● • Approximately when the error took place. If you provide this information orally, Bank or Platform may require that you send your complaint or question in writing within ten (10) business days. Bank (Bank, or Platform on Bank’s behalf) , will determine whether an error occurred within ten (10) business days after hearing from you and will correct any error promptly. If Bank needs more time, however, it may take up to forty-five (45) days to investigate your complaint or question. If Bank decides to do this, your Account will be credited within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes to complete the investigation. If Bank asks you to put your complaint or question in writing and you do not provide it within ten (10) business days, Bank may not credit your Account. For errors involving new Accounts, point-of-sale transactions or foreign-initiated transactions, Bank may take up to ninety (90) days to investigate your complaint or question. For new Accounts, Bank may take up to twenty (20) business days to credit your Account for the amount you think is in error. Bank will tell you the results within three (3) business days after completing the investigation. If Bank decides that there was no error, Bank will send you a written explanation. Copies of the documentation used in the investigation may be obtained by contacting Customer Service. If you need more information about Bank’s error-resolution procedures, call Customer Service, or visit the Website.