Common use of Information About Your Right to Dispute Errors Clause in Contracts

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone us or write us at Purewrist as soon as possible, if you think an error has occurred in your Account. We must hear from you no later than 60 days after the earlier of the date the transaction could be viewed in your electronic history. You will need to tell us the following: (1) your name, (2) your Account number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we will determine whether an error occurred within sixty (60) calendar days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) days to investigate your complaint or question. If we decide to do this, we will notify you verbally or in writing. For errors involving new Accounts, we may take up to ninety (90) days to investigate your complaint or question. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. You agree to cooperate with any investigation we may make. We will tell you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the investigation. If we decide that there was no error, we will send you a written explanation. Copies of the documents used in the investigation may be obtained by contacting us at the phone number or address listed at the beginning of this section.

Appears in 1 contract

Samples: Cardholder Agreement

AutoNDA by SimpleDocs

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone Wallet Account, contact us or write us by email at Purewrist xxxxxxx.xx@xxxxxxx.xxx as soon as possible, if you can. If you think an error has occurred in your Wallet Account. We must hear from you no later than You are allowed to report an error until 60 days after the earlier of date you electronically accessed your account, provided the date the transaction error could be viewed in your the electronic transaction history. You will When notifying us, you need to to: (i) tell us your name account number (ii) describe the following: (1) your nameerror or the transfer you are unsure about, (2) your Account number, (3) and explain as clearly as possible as you can why you believe there it is an error, (4error or why you need more information(iii) provide the dollar amount involved, ; and (5iv) tell us approximately when the error took place. If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we We will determine whether an error occurred within sixty (60) calendar 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) 45 days to investigate your complaint or question. If we decide to do this, we will notify credit your account within 10 business days for the amount you verbally or think is in writing. For errors involving new Accountserror, we may take up so that you will have the use of the money during the time it takes us to ninety (90) days to investigate your complaint or questioncomplete our investigation. If we ask you to put your complaint or question in writing and you we do not provide receive it within sixty (60) calendar days of the date of the transaction in error10 business days, we may not credit your Accountaccount. You agree to cooperate with any investigation Draft For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may maketake up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the our investigation. If we decide that there was no error, we will send you a written explanation. Copies You may ask for copies of the documents that we used in the investigation may be obtained by contacting us at the phone number or address listed at the beginning of this sectionour investigation.

Appears in 1 contract

Samples: Account Agreement

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone us Card Account, call 0-000-000-0000 or write us at Purewrist as soon as possibleto TASC Cardholder Services, 0000 Xxxxxxxxxxxxx Xxxx, Xxxxxxx, XX, 00000-0000. If you think your statement or receipt is wrong or if you think an error has occurred in your Account. We need more information about a transaction listed on the statement or receipt, you must hear from you contact us no later than 60 sixty (60) days after the earlier of FIRST statement was made available to you on which the date the transaction could be viewed in your electronic historyproblem or error appeared. You will need to tell us the following: provide (1) your namename and Card number (if any), (2) your Account number, (3) why you believe there is an error, (4) error and the dollar amount involved, and (53) approximately when the error took place. If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we will determine whether an error occurred within sixty (60) calendar days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) days to investigate your complaint or question. If we decide to do this, we will notify you verbally or in writing. For errors involving new Accounts, we may take up to ninety (90) days to investigate your complaint or question. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your AccountCard. You agree to cooperate with any investigation For errors involving new Cards, POS transactions, or foreign-initiated transactions, we may maketake up to ninety (90) days to investigate your complaint or question. If we determine an error has occurred we will credit the transaction in error upon completing the investigation. We will tell you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the investigation. If we decide that there was no error, we will send you a written explanation. Copies of the documents used in the investigation may be obtained by contacting us at the phone number or address listed at the beginning of this section.

Appears in 1 contract

Samples: Cardholder Agreement

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone Card Account, please contact us or write us at Purewrist as soon as possiblepossible at 000-000-0000 or write to us at PrestigePay Card Services XX XXX 000 Xxx Xxxx, if you think an error has occurred in your AccountXX 00000. We must hear from allow you no later than 60 to report an error until 120 days after the earlier transfer allegedly in error was credited or debited to your Card Account. You may request a written history of your transactions at any time by contacting us at the date the transaction could be viewed in your electronic historytelephone number or address above. You will need to tell us the followingus: (1) your name, ; (2) your Account numberCard Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you provide this information tell us orally, we may require that you send us your complaint or question in writing within ten (10) 10 business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we We will determine whether an error occurred within sixty (60) calendar 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) 45 days to investigate your complaint or question. If we decide to do thisthis and you have a verified or personalized card product, we will notify provisionally credit your Card Account within 10 business days for the amount you verbally or think is in writing. For errors involving new Accountserror, we may take up so that you will have the money during the time it takes us to ninety (90) days to investigate your complaint or questioncomplete our investigation. If we ask you to put your complaint or question in writing and you we do not provide receive it within sixty (60) calendar days of the date of the transaction in error10 business days, we may not credit your Card Account. You agree to cooperate with any investigation For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may maketake up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to provisionally credit your Card Account for the amount you think is in error. We will tell you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the our investigation. If we decide that there was no error, we will send you a written explanation. Copies You may ask for copies of the documents that we used in the investigation may be obtained by contacting our investigation. If you need more information about our error-resolution procedures, call us at the phone telephone number shown above. Questions. Praxell, Inc., as the third party that administers the Card program, is responsible for customer service and for resolving any errors in transactions made with your Card. If you have questions regarding your Card, you may call 855-231- 0858 or address listed at write PrestigePay Card Services XX XXX 000 Xxx Xxxx, XX 00000 or visit xxx.xxxxxxxxxxx.xxx Communications. We may contact you from time to time regarding your Card Account. We may contact you in any manner we choose unless the beginning of this section.law says that we cannot. For example, we may:

Appears in 1 contract

Samples: Cardholder Agreement

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone us electronic transactions, call Stash at 0-000-000-0000 or write us at Purewrist submit your dispute within the Stash App or Stash Website as soon as possibleyou can. Also, contact Stash if you think an error has occurred your statement or receipt is wrong or if you need more information about a transaction listed in your Accountthe statement or receipt. We must hear from you no later than 60 days after the earlier of the date the transaction could be viewed in your electronic history. You will need to tell us the following: (1) your name, (2) your Account number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days after we sent the FIRST statement on which the problem or error appeared. ● Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information. ● Tell us the dollar amount of the date of the transaction in suspected error, we may not credit your Account. Once your written dispute has been received, we Stash will determine whether an error occurred within sixty ten (6010) calendar business days after we hear receiving the dispute from you and will correct any error promptly. If we need Stash needs more time, however, we it may take up to forty-five (45) days to investigate your complaint or question. If Xxxxx decides to do this, it will credit your Account within ten (10) business days for the amount you think is in error so that you will have use of the money during the time it takes to complete the investigation. For errors involving transactions with a merchant’s POS terminal, whether in-person, online, by telephone, mail, or otherwise, or foreign-initiated transactions. Stash may take up to ninety (90) days to investigate your complaint or question. If we decide to do this, we will notify you verbally or in writing. For errors involving new Accountsunauthorized preauthorized debits, we may take up to ninety (90) days to investigate your complaint or question. If we Stash will ask you to put your complaint or question complete and sign a “Written Statement of Unauthorized Debit” and return it to assist in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Accountinvestigation. You agree to cooperate with any investigation we may make. We Stash will tell you the results of the investigation within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the investigation. If we decide Xxxxx decides that there was no error, we Xxxxx will send you a written explanation. Copies of the documents documentation used in the investigation may be obtained by contacting us at the phone number or address listed at the beginning of this sectioncalling 0-000-000-0000.

Appears in 1 contract

Samples: Deposit Account Agreement

AutoNDA by SimpleDocs

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone us electronic transactions, call customer support at 0- 000-000-0000 (844-MY TBANX) or write email us at Purewrist Xxxxxxx@XxxxxxxxxXxxx.xxx as soon as possibleyou can, if you think an error has occurred your statement or receipt is wrong or if you need more information about a transaction listed in your Accountthe statement or receipt. We must hear from you no later than 60 sixty (60) days after we sent the earlier of FIRST statement on which the date the transaction could be viewed in your electronic historyproblem or error appeared. You will need to tell ⇒ Tell us the following: (1) your name, (2) your Deposit Account number and/or 16-digit Debit Card number, (3) . ⇒ Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe there it is an error, (4) error or why you need more information. ⇒ Tell us the dollar amount involved, and (5) approximately when of the error took placesuspected error. If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we We will determine whether an error occurred within sixty ten (6010) calendar business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety forty-five (9045) days to investigate your complaint or question. If we decide to do this, we will notify credit your Deposit Account within ten (10) business days for the amount you verbally or think is in writing. For errors involving new Accountserror, we may take up so that you will have use of the money during the time it takes to ninety (90) days to investigate your complaint or questioncomplete the investigation. If we ask you to put your complaint or question in writing and you do not provide it within sixty ten (6010) calendar days of the date of the transaction in errorbusiness days, we may not credit your Deposit Account. You agree to cooperate For errors involving new Deposit Accounts; transactions with any investigation a merchant’s POS terminal, whether in- person, online, by telephone, mail, or otherwise; or foreign-initiated transactions, we may maketake up to ninety (90) days to investigate your complaint or question. For new Deposit Accounts, we may take up to twenty (20) business days to credit your Deposit Account for the amount you think is in error. For errors involving unauthorized preauthorized debits (“ACH”), we will ask you to complete and sign an “Affidavit of Unauthorized ACH” and return it to us to assist in our investigation. We will tell send you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the investigation. If we decide that there was no error, we will send you a written explanation. Copies of the documents documentation used in the investigation may be obtained by contacting us at the phone number or address listed at the beginning of this sectionshown below.

Appears in 1 contract

Samples: Terms of Service

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone Card Account, please contact us or write us at Purewrist as soon as possiblepossible at 1-855-700-4373 or write to us XX XXX 000, if you think an error has occurred in your AccountXxxxx, XX 00000. We must hear from allow you no later than 60 to report an error until 120 days after the earlier transfer allegedly in error was credited or debited to your Card Account. You may request a written history of your transactions at any time by contacting us at the date the transaction could be viewed in your electronic historytelephone number or address above. You will need to tell us the followingus: (1) your name, ; (2) your Account numberCard Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you provide this information tell us orally, we may require that you send us your complaint or question in writing within ten (10) 10 business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we We will determine whether an error occurred within sixty (60) calendar 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) 45 days to investigate your complaint or question. If we decide to do this, we will notify provisionally credit your Card Account within 10 business days for the amount you verbally or think is in writing. For errors involving new Accountserror, we may take up so that you will have the money during the time it takes us to ninety (90) days to investigate your complaint or questioncomplete our investigation. If we ask you to put your complaint or question in writing and you we do not provide receive it within sixty (60) calendar days of the date of the transaction in error10 business days, we may not credit your Card Account. You agree to cooperate with any investigation For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may maketake up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to provisionally credit your Card Account for the amount you think is in error. We will tell you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the our investigation. If we decide that there was no error, we will send you a written explanation. Copies You may ask for copies of the documents that we used in the investigation may be obtained by contacting our investigation. If you need more information about our error-resolution procedures, call us at the phone telephone number or address listed at the beginning of this sectionshown above.

Appears in 1 contract

Samples: Cardholder Agreement

Information About Your Right to Dispute Errors. In case of errors or questions about your Account telephone us or write us at Purewrist electronic transfers, call Card Services as soon as possibleyou can. You may also choose to write or email Card Services to notify us of an error, if you think an error has occurred in your Accounthowever please include contact information only. Do not include confidential card information by email. We must hear from allow you no later than to report an error until 60 days after the earlier of the date you electronically access your account, if the transaction error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling, writing, or emailing Card Services. You will need to tell us the followingus: (1) your name, Your name and account number (if any). (2) your Account number, (3) why Why you believe there is an error, (4) and the dollar amount involved, and . (53) approximately Approximately when the error took place. If you provide this information tell us orally, we may require that you send us your complaint or question in writing within ten (10) 10 business days. If we ask you to put your complaint or question in writing and you do not provide it within sixty (60) calendar days of the date of the transaction in error, we may not credit your Account. Once your written dispute has been received, we We will determine whether an error occurred within sixty (60) calendar 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to ninety (90) 45 days to investigate your complaint or question. If we decide to do this, we will notify credit your account within 10 business days for the amount you verbally or think is in writing. For errors involving new Accountserror, we may take up so that you will have the use of the money during the time it takes us to ninety (90) days to investigate your complaint or questioncomplete our investigation. If we ask you to put your complaint or question in writing and you we do not provide receive it within sixty (60) calendar days of the date of the transaction in error10 business days, we may not credit your Accountaccount. You agree to cooperate with any investigation For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may maketake up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing the investigation. If we determine an error has occurred, we will credit the transaction in error upon completing the our investigation. If we decide that there was no error, we will send you a written explanation. Copies You may ask for copies of the documents that we used in the investigation may be obtained by contacting us at the phone number our investigation. If you need more information about our error resolution procedures, call or address listed at the beginning of this sectionemail Card Services.

Appears in 1 contract

Samples: Cardholder Agreement

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!