Information About Your Right to Dispute Errors. In case of errors or questions about your Card Account, call 0-000-000-0000 or write to Cardholder Services, InComm Financial Services, P.O. Box 826, Xxxxxxx, GA 31808-0826 if you think an error has oc- curred on your Card Account or if you need more information about a transaction listed on your electronic or written history or receipt. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Card Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling 0-000-000-0000 or writing to InComm Financial Services, P.O. Box 826, Xxxxxxx, GA 00000-0000.Xxx will need to tell us: 1. Your name and the 16-digit Card number 2. Why you believe there is an error, and the dollar amount involved 3. Approximately when the error took place If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five
Appears in 2 contracts
Samples: Cardholder Agreement, Cardholder Agreement
Information About Your Right to Dispute Errors. In case of errors or questions about your Card Account, call 0-000-000-0000 or write to Cardholder Services, InComm Financial Services, P.O. Box 826, Xxxxxxx, GA 31808-0826 if you think an error has oc- curred occurred on your Card Account or if you need more information about a transaction listed on your electronic or written history or receipt. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Card Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling 0-000-000-0000 or writing to InComm Financial Services, P.O. Box 826, Xxxxxxx, GA 00000-0000.Xxx will need to tell us:
1. Your name and the 16-digit Card number
2. Why you believe there is an error, and the dollar amount involved
3. Approximately when the error took place If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five
Appears in 1 contract
Samples: Cardholder Agreement
Information About Your Right to Dispute Errors. In case of errors or questions about your Card Accountelectronic transactions, call 0-(000) 000-000-0000 or 0000, write to Cardholder Services, InComm Financial Services, P.O. Box 826477, XxxxxxxSan Francisco, GA 31808-0826 CA 94104 or send an email message to: xxxxxx@xxxxxxxxx.xxx if you think an error has oc- curred on your Card Account statement or receipt is wrong or if you need more information about a transaction listed on your electronic or written history in the statement or receipt. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access accessed your Card Account, Account if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling 0-(000) 000-000-0000 0000, sending an email message to: xxxxxx@xxxxxxxxx.xxx or by writing to InComm Financial Services, to: P.O. Box 826477, XxxxxxxSan Francisco, GA 00000-0000.Xxx CA 94104. You will need to tell us:
1. Your name and name, the Account number and/or 16-digit Card number
2. Why you believe there is an error, and the dollar amount involved
3. Approximately when the error took place If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five
Appears in 1 contract
Samples: Deposit Account Agreement
Information About Your Right to Dispute Errors. In case of errors or questions about your Card Accounttransactions, call 0-(000-) 000-0000 or write to Cardholder ServicesSAFE Credit Union, InComm Financial ServicesGift Cards, P.O. Box 8260000 Xxxx Xxxxx Xxxx, XxxxxxxXxxxx 000, GA 31808Xxxxxx XX 00000-0826 0000, if you think an error has oc- curred on your Card Account transaction history or receipt is wrong or if you need more information about a transaction listed on your electronic or written the transaction history or receipt. We must allow hear from you to report an error until no later than sixty (60) days after the earlier of the date FIRST transaction history was made available to you electronically access your Card Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the problem or error appeared. You may request a written history of your transactions at any time by calling 0-000-000-0000 or writing to InComm Financial Services, P.O. Box 826, Xxxxxxx, GA 00000-0000.Xxx will need to tell us:
1. a. Your name and the 16-digit Card number
2. b. Why you believe there is an error, and the dollar amount involved
3. c. Approximately when the suspected error took place If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten ninety (1090) business days after we hear from you and will correct any error promptly. We will tell you the results within three (3) business days after completing the investigation. If we need more time, howeverdecide that there was no error, we will send you a written explanation. Copies of the documents used in the investigation may take up to forty-fivebe obtained by contacting us at the phone number or address listed at the beginning of this section.
Appears in 1 contract
Samples: Safe Visa Gift Card Agreement
Information About Your Right to Dispute Errors. In case of errors or questions about your Card Accountelectronic transactions, call 0-000-000-0000 000.000.0000 or write to SOLE Financial Cardholder Services, InComm Financial Services0000 XX Xxxxxx Ave. STE 330, P.O. Box 826Portland, Xxxxxxx, GA 31808-0826 OR 97225 if you think an error has oc- curred on your Card Account transaction history or receipt is wrong or if you need more information about a transaction listed on your electronic or written the transaction history or receipt. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Card Account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling 0-000-000-0000 888.895.6016 or writing to InComm SOLE Financial Cardholder Services, P.O. Box 8260000 XX Xxxxxx Ave. STE 330, XxxxxxxPortland, GA 00000-0000.Xxx OR 97225. You will need to tell us:
1. Your name and the 16-digit Card number or 10-digit Direct Deposit Account number.
2. Why you believe there is an error, and the dollar amount involved.
3. Approximately when the error took place place. If you provide this information orally, we may require that you send your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-fivefive (45) days to investigate your complaint or question. If we decide to do this, and your Card Account is registered with us, we will credit your Card within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes to complete the investigation. If we ask you to put your complaint or question in writing and you do not provide it within ten
Appears in 1 contract
Samples: Cardholder Agreement