Installation Warranty. What is covered If the Moixa Accredited Installer’s installation work is faulty, we’ll carry out the work again free of charge or refund you the charge for the part of the installation work which was faulty. Our work is guaranteed for two years from the date on which your Product was commissioned. This installation warranty only applies to the work we or the Moixa Accredited Installer carry or carries out on installing the Product. Moixa equipment itself is covered by the Moixa equipment warranty (see above). Other goods and parts are covered by their individual manufacturer’s warranty. If you make a claim under this installation warranty, we will not extend this two-year period. What is not covered This installation warranty applies only if: ● the Product has been purchased from Moixa, installed and commissioned by a Moixa Accredited Installer; ● the Product has been purchased and installed in the United Kingdom of Great Britain and Northern Ireland, the Republic of Ireland, the Isle of Man, or the Channel Islands;9 ● you (and, if appropriate, your tenant) have used, operated and maintained the Product properly and followed the relevant User Manual and any other instructions we have given you (and, if appropriate, your tenant); ● you let us know about a fault within a reasonable time; ● you (and, if appropriate, your tenant) give us all the information we reasonably ask for and you (and, if appropriate, your tenant) give us to access your home so that we can evaluate the fault and fix it or reimburse you; and ● the power and other inputs that are provided are fit for purpose or properly used and provided. The Moixa Accredited Installer will take reasonable care to carry out the installation and commissioning without causing unnecessary damage to your home. They’ll make good any unnecessary damage that is directly caused by their negligence. However, the installation (including removing or dismantling existing fixtures and fittings) may cause damage and certain areas may need redecoration after they finish the installation. This is your responsibility and is not included in our standard installation terms or covered by this installation warranty. We also won’t be liable for the cost of repairing any pre-existing faults or damage to your property that we discover while installing and commissioning any Product. Again, this is your responsibility and is not included in our standard installation terms or covered by this installation warranty. How to make a claim To make a valid claim under this installation warranty, you must:
Appears in 2 contracts
Samples: Moixa User Agreement, Moixa User Agreement
Installation Warranty. What is covered If the Moixa Accredited Installer’s installation work is faulty, we’ll carry out the work again free of charge or refund you the charge for the part of the installation work which was faulty. Our work is guaranteed for two years from the date on which your Product was commissioned. This installation warranty only applies to the work we or the Moixa Accredited Installer carry or carries out on installing the Product. Moixa equipment itself is covered by the Moixa equipment warranty (see above). Other goods and parts are covered by their individual manufacturer’s warranty. If you make a claim under this installation warranty, we will not extend this two-year period. What is not covered This installation warranty applies only if: ● the your Product has been purchased from Moixa, installed and commissioned by a Moixa Accredited Installer; ● the your Product has been purchased and installed in the United Kingdom of Great Britain and Northern Ireland, the Republic of Ireland, the Isle of Man, or the Channel Islands;9 Islands;8 ● you (and, if appropriate, your tenant) have used, operated and maintained the your Product properly and followed the relevant User Manual and any other instructions we have given you (and, if appropriate, your tenant)you; ● you let us know about a fault within a reasonable time; ● you (and, if appropriate, your tenant) give us all the information we reasonably ask for and you (and, if appropriate, your tenant) give us to access your home so that we can evaluate the fault and fix it or reimburse you; and ● the power and other inputs that are provided are fit for purpose or properly used and provided. The Moixa Accredited Installer will take reasonable care to carry out the installation and commissioning without causing unnecessary damage to your home. They’ll make good any unnecessary damage that is directly caused by their negligence. However, the installation (including removing or dismantling existing fixtures and fittings) may cause damage and certain areas may need redecoration after they finish the installation. This is your responsibility and is not included in our standard installation terms or covered by this installation warranty. We also won’t be liable for the cost of repairing any pre-existing faults or damage to your property that we discover while installing and commissioning any Product. Again, this is your responsibility and is not included in our standard installation terms or covered by this installation warranty. How to make a claim To make a valid claim under this installation warranty, you must:: ● contact the Customer Support Team using the contact details set out at the bottom of this page; and ● let us know about a fault within a reasonable time. Moving home? If you move out of your home during the two-year period of this installation warranty, please: ● contact our Customer Support Team using the contact details set out at the bottom of this page; and ● ask the person who moves in to contact us so that we can transfer the benefit to them. Consumer rights This warranty doesn’t affect your statutory rights under the Consumer Rights Act 2015 and any laws that replace it. If you want independent advice about your rights, you can speak to Citizens Advice or Trading Standards.
Appears in 1 contract
Samples: Moixa User Agreement
Installation Warranty. What is covered If the Moixa Accredited Installer’s installation work is faulty, we’ll carry out the work again free of charge or refund you the charge for the part of the installation work which was faulty. Our work is guaranteed for two years from the date on which your Product was commissioned. This installation warranty only applies to the work we or the Moixa Accredited Installer carry or carries out on installing the Product. Moixa equipment itself is covered by the Moixa equipment warranty (see s ee above). Other goods and parts are covered by their individual manufacturer’s warranty. If you make a claim under this installation warranty, we will not extend this two-year period. What is not covered This installation warranty applies only if: ● the your Product has been purchased from Moixa, installed and commissioned by a Moixa Accredited Installer; ● the your Product has been purchased and installed in the United Kingdom of Great Britain and Northern Ireland, the Republic of Ireland, the Isle of Man, or the Channel Islands;9 Islands;8 ● you (and, if appropriate, your tenant) have used, operated and maintained the your Product properly and followed the relevant User Manual and any other instructions we have given you (and, if appropriate, your tenant)you; ● you let us know about a fault within a reasonable time; ● you (and, if appropriate, your tenant) give us all the information we reasonably ask for and you (and, if appropriate, your tenant) give us to access your home so that we can evaluate the fault and fix fix it or reimburse you; and ● the power and other inputs that are provided are fit fit for purpose or properly used and provided. The Moixa Accredited Installer will take reasonable care to carry out the installation and commissioning without causing unnecessary damage to your home. They’ll make good any unnecessary damage that is directly caused by their negligence. However, the installation (including removing or dismantling existing fixtures fixtures and fittingsfittings) may cause damage and certain areas may need redecoration after they finish finish the installation. This is your responsibility and is not included in our standard installation terms or covered by this installation warranty. We also won’t be liable for the cost of repairing any pre-existing faults or damage to your property that we discover while installing and commissioning any Product. Again, this is your responsibility and is not included in our standard installation terms or covered by this installation warranty. How to make a claim To make a valid claim under this installation warranty, you must:: ● contact the Customer Support Team using the contact details set out at the bottom of this page; and ● let us know about a fault within a reasonable time. Moving home? If you move out of your home during the two-year period of this installation warranty, please: ● contact our Customer Support Team using the contact details set out at the bottom of this page; and ● ask the person who moves in to contact us so that we can transfer the benefit to them. Consumer rights This warranty doesn’t affect your statutory rights under the Consumer Rights Act 2015 and any laws that replace it. If you want independent advice about your rights, you can speak to Citizens Advice or Trading Standards.
Appears in 1 contract
Samples: Moixa User Agreement
Installation Warranty. What is covered If the Moixa Accredited Installer’s installation work is faulty, we’ll carry out the work again free of charge or refund you the charge for the part of the installation work which was faulty. Our work is guaranteed for two years from the date on which your Product was commissioned. This installation warranty only applies to the work we or the Moixa Accredited Installer carry or carries out on installing the Product. Moixa equipment itself is covered by the Moixa equipment warranty (see above). Other goods and parts are covered by their individual manufacturer’s warranty. If you make a claim under this installation warranty, we will not extend this two-year period. What is not covered This installation warranty applies only if: ● the Product has been purchased from Moixa, installed and commissioned by a Moixa Accredited Installer; ● the Product has been purchased and installed in the United Kingdom of Great Britain and Northern Ireland, the Republic of Ireland, the Isle of Man, or the Channel Islands;9 ● you (and, if appropriate, your tenant) have used, operated and maintained the Product properly and followed the relevant User Manual and any other instructions we have given you (and, if appropriate, your tenant); ● you let us know about a fault within a reasonable time; ● you (and, if appropriate, your tenant) give us all the information we reasonably ask for and you (and, if appropriate, your tenant) give us to access your home so that we can evaluate the fault and fix it or reimburse you; and ● the power and other inputs that are provided are fit for purpose or properly used and provided. The Moixa Accredited Installer will take reasonable care to carry out the installation and commissioning without causing unnecessary damage to your home. They’ll make good any unnecessary damage that is directly caused by their negligence. However, the installation (including removing or dismantling existing fixtures and fittings) may cause damage and certain areas may need redecoration after they finish the installation. This is your responsibility and is not included in our standard installation terms or covered by this installation warranty. We also won’t be liable for the cost of repairing any pre-existing faults or damage to your property that we discover while installing and commissioning any Product. Again, this is your responsibility and is not included in our standard installation terms or covered by this installation warranty. How to make a claim To make a valid claim under this installation warranty, you must:.
Appears in 1 contract
Samples: Moixa User Agreement